Sticky keys being enabled prevents login to GNOME

Bug #2069206 reported by Jake
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
meta-gnome3 (Ubuntu)
New
Undecided
Unassigned

Bug Description

When Sticky Keys is enabled for a user in GNOME Settings > Accessibility > Typing in Ubuntu 23.10, after typing the user's password to log in, a black screen appears momentarily and then the login screen returns, with journalctl showing:

snapd-desktop-i[20093]: Failed to do gtk init. Waiting for a new session with desktop capabilities.
snapd-desktop-i[20093]: Checking session /org/freedesktop/login1/session/_324...
snapd-desktop-i[20093]: Is a desktop session! Forcing a reload.
snapd-desktop-i[20093]: Checking session /org/freedesktop/login1/session/c8...
snapd-desktop-i[20093]: Checking session /org/freedesktop/login1/session/_318...
snapd-desktop-i[20093]: Loop exited. Forcing reload.
systemd[13871]: <email address hidden>: Main process exited, code=dumped, status=11/SEGV
systemd[13871]: <email address hidden>: Failed with result 'core-dump'.
systemd[13871]: Failed to start <email address hidden> - GNOME Shell on Wayland.

This happens on a different, newer user account too, as well as while moving all hidden files in $HOME to a backup folder and only enabling Sticky Keys via gsettings before logging in.

Performing "gsettings set org.gnome.desktop.a11y.keyboard stickykeys-enable false" in a different tty first allows logging in.

--
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome (not installed)
ProcVersionSignature: Ubuntu 6.5.0-41.41-generic 6.5.13
Uname: Linux 6.5.0-41-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Wed Jun 12 13:35:30 2024
InstallationDate: Installed on 2023-03-23 (447 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: meta-gnome3
UpgradeStatus: Upgraded to mantic on 2024-05-30 (13 days ago)

Revision history for this message
Jake (jake91) wrote :
Jake (jake91)
description: updated
Revision history for this message
Jake (jake91) wrote :

Looks like Settings > Accessibility > Typing > Enable by Keyboard must be off as well to log in (gsettings set org.gnome.desktop.a11y.keyboard enable false).

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