Ubuntu
messaging-app package

Opening Messages after update to OTA6 is very slow

Bug #1498584 reported by themeles
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
messaging-app (Ubuntu)
New
Undecided
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Bug Description

When I open an incomming message by clicking on the notification icon, it takes 26 seconds to exchange the senders number with his name and for more seconds to show the messages. This issue occurs since I updated to OTA6 and it is really ridiculously slow.

Similar things happen when I open the messaging app directly, where it takes really long to replace the numbers with the names from the phonebook. Same with the recent calls.

The contacts app is normally "fast".

At some source I found something about deactivating the automatic bug reporting to canonical - that didn't do anything.

The version is Ubuntu 15.04 (r25) on an BQ Aquarius 4.5.

Revision history for this message
Magdalena Mirowicz (magdalena-mirowicz) wrote :

I assigned to engineering team and I am taking UX out as it's not a design issue

no longer affects: ubuntu-ux
Revision history for this message
themeles (themeles) wrote :

I recorded a video to show that I'm not exaggerate:
https://vid.me/KhOY

It takes 50 seconds to open an incoming message.

Revision history for this message
themeles (themeles) wrote :

I moved the .local/share/history-service/history.sqlite file and let the messaging app create a new one. Now I can read messages at a normal speed again. The old file has around 950kB.

But the bug still needs fixing.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

This is bug #1488988 and bug #1489512 which are fixed in the next ota

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