ubuntuone-control-panel-gtk crashed with ImportError in /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py: /usr/lib/i386-linux-gnu/mesa/libGL.so.1: undefined symbol: xcb_glx_set_client_info_2arb

[jalpesh]

Tried to launch via console and it crashed.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: ubuntuone-control-panel-gtk 2.99.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-11.49-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 1.90-0ubuntu1
Architecture: i386
Date: Wed Jan 4 10:44:30 2012
DuplicateOf: https://bugs.launchpad.net/bugs/852329
ExecutablePath: /usr/bin/ubuntuone-control-panel-gtk
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-control-panel-gtk
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
PythonArgs: ['/usr/bin/ubuntuone-control-panel-gtk']
SourcePackage: ubuntuone-control-panel
Title: ubuntuone-control-panel-gtk crashed with ImportError in /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py: /usr/lib/i386-linux-gnu/mesa/libGL.so.1: undefined symbol: xcb_glx_set_client_info_2arb
UpgradeStatus: Upgraded to precise on 2011-12-22 (13 days ago)
UserGroups: adm admin audio cdrom dialout fuse lpadmin netdev plugdev sambashare vboxusers

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #852329, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

[Roman Yepishev (rye)]

Removed the duplicate status.
This looks like a bug in mesa, the undefined symbol is there.

[Roman Yepishev (rye)]

Changing to libgl1-mesa-glx package since this is definitely not a bug in ubuntuone-client. The error report is strange, since it says that the kernel running is still 2.6.38 (it's 3.2.0 in precise at the moment), so this may point to partial upgrade.

If you are repeatedly getting this problem, please check whether all packages are updated properly. If all the packages are updated, there are no held packages and no broken ones, then please provide the info whether the bug happens when you run the following
$ python -c "import gtk"

[jalpesh (jalpesh-rajani)]

Hello Roman,

On Running python -c "import gtk", I get the following error

ImportError: /usr/lib/i386-linux-gnu/mesa/libGL.so.1: undefined symbol:
xcb_glx_set_client_info_2arb

The following 3 packages are not getting updated on my machine, they are
available as updates but am not able to select them for install

xserver-xorg-video-qxl
xserver-xorg-video-geode
xserver-xorg-input-wacom

I assume the wacom and geode do not have anything to do with me, but not
sure about what is qxl.

Also, I have upgraded the machine from 11.04->11.10->12.04. I am running a
32 bit system. I have never been able to get Kernel headers 3.2.0 on my
machine. I do get the updates and no error message comes up while
installing, but still I keep seeing 2.6.38, not sure why.

I would love to provide as much info as possible, sorry if I am being vague
or unhelpful here. Do not have much experience here.

--

Regards

Jalpesh Rajani

-- Life isn't about how to survive the storm,but how to dance in the rain.--
-- If You Are Not In The Game To Win, You Shouldn't Be In The Game. --
-- Life Rocks Ya, Just Be In It's Cradle. --

On Wed, Jan 4, 2012 at 2:54 PM, Roman Yepishev <email address hidden>wrote:

> Changing to libgl1-mesa-glx package since this is definitely not a bug
> in ubuntuone-client. The error report is strange, since it says that the
> kernel running is still 2.6.38 (it's 3.2.0 in precise at the moment),
> so this may point to partial upgrade.
>
> If you are repeatedly getting this problem, please check whether all
> packages are updated properly. If all the packages are updated, there are
> no held packages and no broken ones, then please provide the info whether
> the bug happens when you run the following
> $ python -c "import gtk"
>
> ** Package changed: ubuntuone-control-panel (Ubuntu) => mesa (Ubuntu)
>
> ** Changed in: mesa (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/911611
>
> Title:
> ubuntuone-control-panel-gtk crashed with ImportError in
> /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:
> /usr/lib/i386-linux-gnu/mesa/libGL.so.1: undefined symbol:
> xcb_glx_set_client_info_2arb
>
> Status in “mesa” package in Ubuntu:
> Incomplete
>
> Bug description:
> Tried to launch via console and it crashed.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 12.04
> Package: ubuntuone-control-panel-gtk 2.99.0-0ubuntu1
> ProcVersionSignature: Ubuntu 2.6.38-11.49-generic 2.6.38.8
> Uname: Linux 2.6.38-11-generic i686
> NonfreeKernelModules: nvidia
> ApportVersion: 1.90-0ubuntu1
> Architecture: i386
> Date: Wed Jan 4 10:44:30 2012
> DuplicateOf: https://bugs.launchpad.net/bugs/852329
> ExecutablePath: /usr/bin/ubuntuone-control-panel-gtk
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
> (20110427.1)
> InterpreterPath: /usr/bin/python2.7
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-control-panel-gtk
> ProcEnviron:
> SHELL=/bin/bash
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> PythonArgs: ['/usr/bin/ubuntuone-control-panel-gtk']
> SourcePackage: ubuntu...

[Martin Scherer (marscher)]

Hi there,

I'am using xorg edgers ppa on oneiric (amd64) and this problem occurs here too.

Version of libgl1-mesa-glx: 7.12.0~git20120103.2ae591bd-0ubuntu0sarvatt3~oneiric
latest drm presise kernel (3.2.0-7-generic #13-Ubuntu)

Perhaps the package pygtk needs to be built again against current libgl1-mesa-glx library...

Regards,
Martin

[bowser (bwbernard-wong1)]

I am also using the xorg-edgers ppa in Oneric (32bit) and I get the same error trying to start ccsm so this is probably not a ubuntuone bug.

[Robert Hooker (sarvatt)]

It was a problem with mesa master and is fixed in edgers as of today's update. Closing this bug as invalid because it doesn't affect the distro mesa that this bug tracker is for