Xorg crashes with abort in iris_dri.so

Bug #1906642 reported by Matej Malčić
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
mesa (Ubuntu)
Incomplete
Undecided
Unassigned
xorg-server (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

System is crashing, logging out and i am constantly losing all my work if it's not saved

Description: Ubuntu 20.04 LTS (fossa-beric-icl X31)
Release: 20.04

N: Unable to locate package pkgname

I expect not to happen (crash->log out)

Instead, it happened

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.6.0-1033.35-oem 5.6.19
Uname: Linux 5.6.0-1033-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 3 12:33:11 2020
DistUpgraded: Fresh install
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-focal-amd64-20200502-85
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Device [8086:8a56] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0a2a]
InstallationDate: Installed on 2020-09-19 (74 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
MachineType: Dell Inc. Vostro 3501
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1033-oem root=UUID=6b577a12-8585-4836-a5fc-abc3857f42ce ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.0
dmi.board.name: 01D26F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd07/06/2020:svnDellInc.:pnVostro3501:pvr:rvnDellInc.:rn01D26F:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 3501
dmi.product.sku: 0A2A
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Matej Malčić (matejmalcic) wrote :
information type: Private Security → Public
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The one crash I can see here is incomplete due to missing/incorrect debug symbols:

[ 701.646] (EE) Backtrace:
[ 701.648] (EE) 0: /usr/lib/xorg/Xorg (OsLookupColor+0x13c) [0x55cdba58a52c]
[ 701.649] (EE) 1: /lib/x86_64-linux-gnu/libpthread.so.0 (funlockfile+0x60) [0x7f214374541f]
[ 701.650] (EE) 2: /lib/x86_64-linux-gnu/libc.so.6 (gsignal+0xcb) [0x7f214358218b]
[ 701.651] (EE) 3: /lib/x86_64-linux-gnu/libc.so.6 (abort+0x12b) [0x7f2143561859]
[ 701.653] (EE) unw_get_proc_name failed: no unwind info found [-10]
[ 701.653] (EE) 4: /usr/lib/x86_64-linux-gnu/dri/iris_dri.so (?+0x0) [0x7f214177d3a7]
[ 701.654] (EE) 5: /usr/lib/x86_64-linux-gnu/dri/iris_dri.so (nouveau_drm_screen_create+0x2036b7) [0x7f214236fb97]
[ 701.654] (EE) 6: /usr/lib/x86_64-linux-gnu/dri/iris_dri.so (__driDriverGetExtensions_zink+0x24ee8) [0x7f21417cd608]
[ 701.655] (EE) 7: /usr/lib/xorg/modules/libglamoregl.so (glamor_destroy_pixmap+0x150) [0x7f2142ee7480]
[ 701.656] (EE) unw_get_proc_name failed: no unwind info found [-10]
[ 701.656] (EE) 8: /usr/lib/xorg/modules/drivers/modesetting_drv.so (?+0x0) [0x7f2142f208f0]
[ 701.656] (EE) 9: /usr/lib/xorg/Xorg (BlockHandler+0xa5) [0x55cdba42d995]
[ 701.656] (EE) 10: /usr/lib/xorg/Xorg (WaitForSomething+0x122) [0x55cdba583ba2]
[ 701.656] (EE) 11: /usr/lib/xorg/Xorg (SendErrorToClient+0x117) [0x55cdba428cf7]
[ 701.657] (EE) 12: /usr/lib/xorg/Xorg (InitFonts+0x3b4) [0x55cdba42cfc4]
[ 701.657] (EE) 13: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf3) [0x7f21435630b3]
[ 701.658] (EE) 14: /usr/lib/xorg/Xorg (_start+0x2e) [0x55cdba416a2e]

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
summary: - Xorg crash
+ Xorg crashes with abort in iris_dri.so
Changed in mesa (Ubuntu):
status: New → Incomplete
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

Any reason why you haven't installed updates? Your mesa is old, there's 20.0.8-0ubuntu1~20.04.1 available since July.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please run:

  sudo apt update
  sudo apt full-upgrade

and then reboot.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also seen with Mesa 20.0.8-0ubuntu1~20.04.1 (bug 1907142)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The only other similar crash I can find is bug 1871959.

Revision history for this message
Matej Malčić (matejmalcic) wrote : Re: [Bug 1906642] Re: Xorg crashes with abort in iris_dri.so
Download full text (3.5 KiB)

Thank you for your effort, i am sorry i did not respond to you. Was working
on project with deadline. I return my pc to the store, they should fix it.

Thank you once again, great regards

uto, 8. pro 2020. 07:11 Daniel van Vugt <email address hidden> je
napisao:

> The only other similar crash I can find is bug 1871959.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1906642
>
> Title:
> Xorg crashes with abort in iris_dri.so
>
> Status in mesa package in Ubuntu:
> Incomplete
> Status in xorg-server package in Ubuntu:
> Incomplete
>
> Bug description:
> System is crashing, logging out and i am constantly losing all my work
> if it's not saved
>
> Description: Ubuntu 20.04 LTS (fossa-beric-icl X31)
> Release: 20.04
>
> N: Unable to locate package pkgname
>
> I expect not to happen (crash->log out)
>
> Instead, it happened
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.6.0-1033.35-oem 5.6.19
> Uname: Linux 5.6.0-1033-oem x86_64
> ApportVersion: 2.20.11-0ubuntu27.12
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Dec 3 12:33:11 2020
> DistUpgraded: Fresh install
> DistributionChannelDescriptor:
> # This is the distribution channel descriptor for the OEM CDs
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-focal-amd64-20200502-85
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, including running git bisection searches
> GraphicsCard:
> Intel Corporation Device [8086:8a56] (rev 07) (prog-if 00 [VGA
> controller])
> Subsystem: Dell Device [1028:0a2a]
> InstallationDate: Installed on 2020-09-19 (74 days ago)
> InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> 20200502-05:58
> MachineType: Dell Inc. Vostro 3501
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1033-oem
> root=UUID=6b577a12-8585-4836-a5fc-abc3857f42ce ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg crash
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/06/2020
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.0.0
> dmi.board.name: 01D26F
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.0.0:bd07/06/2020:svnDellInc.:pnVostro3501:pvr:rvnDellInc.:rn01D26F:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: Vostro
> dmi.product.name: Vostro 3501
> dmi.product.sku: 0A2A
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.101-2
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev...

Read more...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Sounds like it will be more useful for us to track this in bug 1907142.

Revision history for this message
hetman (hetman) wrote :

i have problem like this but Xorg didn't crash only on some Applications like:
* Discover (plasma-discover),
* Сістэмныя настаўленні (systemsettings5)
some etc.

Crash report has iris_dri.so

[KCrash Handler]
#6 0x00007f44730525fe in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#7 0x00007f44731fafba in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#8 0x00007f4472fe9b08 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#9 0x00007f4472feb186 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#10 0x00007f447292d1b3 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#11 0x00007f447292d37a in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#12 0x00007f44729319db in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#13 0x00007f447293280b in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#14 0x00007f4472350422 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#15 0x00007f44724fda1f in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#16 0x00007f4472500959 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#17 0x00007f4472506699 in ?? () from /usr/lib/x86_64-linux-gnu/dri/iris_dri.so
#18 0x00007f448af52bac in ?? () from /lib/x86_64-linux-gnu/libQt5Quick.so.5
#19 0x00007f448af53068 in ?? () from /lib/x86_64-linux-gnu/libQt5Quick.so.5
#20 0x00007f448af5352a in ?? () from /lib/x86_64-linux-gnu/libQt5Quick.so.5
...

this problem on newest kernel 5.16.12-051612-generic #202203030915-Ubuntu

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