Ubuntu
mesa package

i915 0000:00:02.0: Resetting rcs0 for stuck wait on rcs0

Bug #1862865 reported by Haw Loeung on 2020-02-12

This bug report is a duplicate of: Bug #1861395: system hang: i915 Resetting rcs0 for hang on rcs0. Edit Remove

This bug affects 8 people

	Status	Importance	Assigned to
linux (Ubuntu)	Confirmed	Undecided	Unassigned
Focal	Confirmed	Undecided	Unassigned
mesa (Ubuntu)	Invalid	Undecided	Unassigned
Focal	Invalid	Undecided	Unassigned

Bug Description

Hi,

Every now and again, my session locks up with the following logged:

| i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

Most of the time, it recovers on it's own but sometimes locks up completely requring a reboot. When that happens this is logged:

| Feb 2 10:37:23 dharkan kernel: [71018.593184] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:23 dharkan kernel: [71018.593993] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:23 dharkan kernel: [71018.594130] i915 0000:00:02.0: Resetting chip for hang on rcs0
| Feb 2 10:37:23 dharkan kernel: [71018.595937] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:23 dharkan kernel: [71018.596728] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:28 dharkan kernel: [71022.816232] Asynchronous wait on fence i915:compiz[1495]:105ece timed out (hint:intel_atomic_commit_ready+0x0/0x54 [i915])
| Feb 2 10:37:31 dharkan kernel: [71026.593149] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:31 dharkan kernel: [71026.593958] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:31 dharkan kernel: [71026.596916] i915 0000:00:02.0: Resetting chip for hang on rcs0
| Feb 2 10:37:31 dharkan kernel: [71026.598661] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:31 dharkan kernel: [71026.599391] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
| Feb 2 10:37:35 dharkan kernel: [71030.592141] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:39 dharkan kernel: [71034.323140] GpuWatchdog[1860]: segfault at 0 ip 000055689a4eb33d sp 00007f69b674d700 error 6 in chrome[5568968fd000+6abe000]
| Feb 2 10:37:39 dharkan kernel: [71034.323157] Code: 00 79 09 48 8b 7d a0 e8 31 2c 72 fc 41 8b 85 00 01 00 00 85 c0 0f 84 ab 00 00 00 49 8b 45 00 4c 89 ef be 01 00 00 00 ff 50 58 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 61 3c 59 03 01 80 bd 7f ff
| Feb 2 10:37:43 dharkan kernel: [71038.592101] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:45 dharkan kernel: [71040.576093] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:47 dharkan kernel: [71042.592066] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:49 dharkan kernel: [71044.576075] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:51 dharkan kernel: [71046.592045] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:53 dharkan kernel: [71048.576098] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:55 dharkan kernel: [71050.592029] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:57 dharkan kernel: [71052.576037] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:37:59 dharkan kernel: [71054.592034] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:01 dharkan kernel: [71056.576021] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:03 dharkan kernel: [71058.592006] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:04 dharkan kernel: [71059.461584] GpuWatchdog[43507]: segfault at 0 ip 000055ac6731833d sp 00007fe71901e700 error 6 in chrome[55ac6372a000+6abe000]
| Feb 2 10:38:04 dharkan kernel: [71059.461600] Code: 00 79 09 48 8b 7d a0 e8 31 2c 72 fc 41 8b 85 00 01 00 00 85 c0 0f 84 ab 00 00 00 49 8b 45 00 4c 89 ef be 01 00 00 00 ff 50 58 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 61 3c 59 03 01 80 bd 7f ff
| Feb 2 10:38:05 dharkan kernel: [71060.575986] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:07 dharkan kernel: [71062.591982] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:09 dharkan kernel: [71064.575976] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:11 dharkan kernel: [71066.591956] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:13 dharkan kernel: [71068.575937] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:15 dharkan kernel: [71070.591932] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:17 dharkan kernel: [71072.575930] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:19 dharkan kernel: [71074.591922] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:21 dharkan kernel: [71076.575911] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:23 dharkan kernel: [71078.591901] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:25 dharkan kernel: [71080.575883] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:27 dharkan kernel: [71082.591879] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:29 dharkan kernel: [71084.575886] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:31 dharkan kernel: [71086.591860] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:33 dharkan kernel: [71088.575858] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:35 dharkan kernel: [71090.591846] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:37 dharkan kernel: [71092.575821] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| Feb 2 10:38:39 dharkan kernel: [71094.591814] i915 0000:00:02.0: GPU recovery timed out, cancelling all in-flight rendering.
| Feb 2 10:38:39 dharkan kernel: [71094.593429] i915 0000:00:02.0: Resetting chip for hang on rcs0
| Feb 2 10:38:51 dharkan kernel: [71105.759798] Asynchronous wait on fence i915:compiz[1495]:105ed8 timed out (hint:intel_atomic_commit_ready+0x0/0x54 [i915])
| Feb 2 10:38:55 dharkan kernel: [71110.591731] i915 0000:00:02.0: Resetting rcs0 for no progress on rcs0
| Feb 2 10:39:05 dharkan kernel: [71119.765965] GpuWatchdog[43528]: segfault at 0 ip 0000556a07be533d sp 00007fa45c34d700 error 6 in chrome[556a03ff7000+6abe000]
| Feb 2 10:39:05 dharkan kernel: [71119.766015] Code: 00 79 09 48 8b 7d a0 e8 31 2c 72 fc 41 8b 85 00 01 00 00 85 c0 0f 84 ab 00 00 00 49 8b 45 00 4c 89 ef be 01 00 00 00 ff 50 58 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 61 3c 59 03 01 80 bd 7f ff
| Feb 2 10:39:11 dharkan kernel: [71126.591644] i915 0000:00:02.0: Resetting rcs0 for no progress on rcs0
| Feb 2 14:47:04 dharkan kernel: [ 0.000000] microcode: microcode updated early to revision 0xca, date = 2019-09-26

Running Focal and seems to only have started after upgrading to Focal (from Disco).

| $ apt-cache policy libgl1-mesa-dri
| libgl1-mesa-dri:
| Installed: 19.3.3-1ubuntu1
| Candidate: 19.3.3-1ubuntu1
| Version table:
| *** 19.3.3-1ubuntu1 500
| 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages
| 100 /var/lib/dpkg/status
---
ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-14-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hloeung 1216 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CurrentDesktop: Unity:Unity7:ubuntu
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2017-07-23 (935 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
MachineType: LENOVO 20HRCTO1WW
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-14-generic root=UUID=a0c29d11-7825-4e4b-a12c-b4cec62819a6 ro nosmt=force quiet splash drm.vblankoffdelay=0 pcie_aspm=force intel_pstate=enable loop.max_loop=1 i915.enable_psr=0 vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
RelatedPackageVersions:
linux-restricted-modules-5.4.0-14-generic N/A
linux-backports-modules-5.4.0-14-generic N/A
linux-firmware 1.186
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-14-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/12/2017
dmi.bios.vendor: LENOVO
dmi.bios.version: N1MET42W (1.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HRCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1MET42W(1.27):bd12/12/2017:svnLENOVO:pn20HRCTO1WW:pvrThinkPadX1Carbon5th:rvnLENOVO:rn20HRCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 5th
dmi.product.name: 20HRCTO1WW
dmi.product.sku: LENOVO_MT_20HR_BU_Think_FM_ThinkPad X1 Carbon 5th
dmi.product.version: ThinkPad X1 Carbon 5th
dmi.sys.vendor: LENOVO

See original description

Tags:

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14:

| 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller])
| Subsystem: Lenovo ThinkPad X1 Carbon 5th Gen

Linux 5.4.0-9.12

Changed in mesa (Ubuntu):
status:	New → Invalid

Kai-Heng Feng (kaihengfeng) on 2020-02-14

affects:

linux-meta-5.4 (Ubuntu Focal) → linux (Ubuntu Focal)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-02-14: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1862865

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: AlsaDevices.txt

AlsaDevices.txt Edit (766 bytes, text/plain)

apport information

tags:	added: apport-collected focal
description:	updated

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: CRDA.txt

CRDA.txt Edit (2.8 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: Card0.Codecs.codec.0.txt

Card0.Codecs.codec.0.txt Edit (8.0 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: Card0.Codecs.codec.2.txt

Card0.Codecs.codec.2.txt Edit (3.0 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: CurrentDmesg.txt

CurrentDmesg.txt Edit (74.2 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: IwConfig.txt

IwConfig.txt Edit (471 bytes, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: Lspci.txt

Lspci.txt Edit (9.1 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: Lsusb-v.txt

#10

Lsusb-v.txt Edit (3.2 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: PciMultimedia.txt

#11

PciMultimedia.txt Edit (640 bytes, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: ProcCpuinfo.txt

#12

ProcCpuinfo.txt Edit (2.5 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: ProcCpuinfoMinimal.txt

#13

ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: ProcEnviron.txt

#14

ProcEnviron.txt Edit (105 bytes, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: ProcInterrupts.txt

#15

ProcInterrupts.txt Edit (2.7 KiB, text/plain)

apport information

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Haw Loeung (hloeung) wrote on 2020-02-14: ProcModules.txt

#16

ProcModules.txt Edit (5.0 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: PulseList.txt

#17

PulseList.txt Edit (22.1 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: UdevDb.txt

#18

UdevDb.txt Edit (172.7 KiB, text/plain)

apport information

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14: WifiSyslog.txt

#19

WifiSyslog.txt Edit (124.2 KiB, text/plain)

apport information

Changed in linux (Ubuntu Focal):
status:	Incomplete → New
status:	New → Confirmed

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14:

#20

/sys/class/drm/card0/error Edit (4.7 KiB, text/plain)

| [Fri Feb 14 18:55:37 2020] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x00000000, hang on rcs0
| [Fri Feb 14 18:55:37 2020] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
| [Fri Feb 14 18:55:37 2020] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
| [Fri Feb 14 18:55:37 2020] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
| [Fri Feb 14 18:55:37 2020] The GPU crash dump is required to analyze GPU hangs, so please always attach it.
| [Fri Feb 14 18:55:37 2020] GPU crash dump saved to /sys/class/drm/card0/error
| [Fri Feb 14 18:55:37 2020] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
| [Fri Feb 14 18:55:45 2020] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

So included saved crash dump from /sys/class/drm/card0/error.

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-02-14:

#21

Also, I even tried disabling the power saving feature (i915.enable_psr=0) but it still seems to lock up or hang.

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2020-02-20:

#22

Please test latest drm-tip kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/

Revision history for this message

meskaya (meskaya) wrote on 2020-02-26:

#23

I am on Focal Fossa, I just installed drm-tip kernel.
Let's see how it goes :)

Revision history for this message

meskaya (meskaya) wrote on 2020-02-27:

#24

New kernel with a fix ?

Changelog
linux (5.4.0-16.19) focal; urgency=medium

* focal/linux: 5.4.0-16.19 -proposed tracker (LP: #1864889)

* system hang: i915 Resetting rcs0 for hang on rcs0 (LP: #1861395)
- drm/i915/execlists: Always force a context reload when rewinding RING_TAIL

I am not having any issues with drm-tip kernel.

I will try 5.4.0-16 later today.

Revision history for this message

Haw Loeung (hloeung) wrote on 2020-03-15:

#25

Duplicate of LP:1861395

Per LP:1861395 both 5.4.0-17 (from the Kernel Team's Unstable PPA) and 5.4.0-18 (from -proposed) seems to fixes it for me.

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i915 0000:00:02.0: Resetting rcs0 for stuck wait on rcs0

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