Firefox crashes when accessing Google Maps, likely related to graphics driver

Bug #1382987 reported by Fabrizio Gennari
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
mesa (Ubuntu)
Expired
Low
Unassigned

Bug Description

Using Ubuntu 14.04 and Firefox 33.0.

When accessing the new Google Maps at https://www.google.com/maps/ the second time in a session, Firefox crashes. From the crash report, the crash occurs in the graphics driver r600_dri.so.

This is a call stack, taken from Mozilla's crash report

1 r600_dri.so r600_dri.so@0x168a34
2 libgallium.so.0.0.0 libgallium.so.0.0.0@0x327e3
3 r600_dri.so r600_dri.so@0x5cba3f
4 r600_dri.so r600_dri.so@0x5cbaa7
5 r600_dri.so r600_dri.so@0x164a26
6 r600_dri.so r600_dri.so@0x16b7fe
7 r600_dri.so r600_dri.so@0xf73f3

The bug is also open upstream as https://bugs.freedesktop.org/show_bug.cgi?id=82109

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libgl1-mesa-dri 10.1.3-0ubuntu0.1
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,imgpng,move,place,vpswitch,regex,resize,gnomecompat,mousepoll,session,grid,animation,workarounds,unitymtgrabhandles,wall,wobbly,fade,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 19 17:17:28 2014
DistUpgraded: 2014-04-25 22:33:51,162 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880 [Radeon HD 4250] [1002:9715] (prog-if 00 [VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:0000]
InstallationDate: Installed on 2010-11-07 (1442 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: MSI MS-7623
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=10b9da6b-d735-48a7-bc45-2c1fc81183dd ro quiet splash radeon.audio=1 vt.handoff=7
SourcePackage: mesa
UpgradeStatus: Upgraded to trusty on 2014-04-25 (176 days ago)
dmi.bios.date: 08/10/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V11.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 880GM-E41 (MS-7623)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV11.5:bd08/10/2010:svnMSI:pnMS-7623:pvr2.0:rvnMSI:rn880GM-E41(MS-7623):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7623
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Oct 19 10:01:46 2014
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input spca561 KEYBOARD, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
 input ImPS/2 Generic Wheel Mouse MOUSE, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: radeon

Revision history for this message
Fabrizio Gennari (fabrizio-ge) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mesa (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Fabrizio Gennari, thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags: added: bios-outdated-11.b
Changed in mesa (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mesa (Ubuntu) because there has been no activity for 60 days.]

Changed in mesa (Ubuntu):
status: Incomplete → Expired
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