Activity log for bug #1612367

Date Who What changed Old value New value Message
2016-08-11 17:47:48 Anupam bug added bug
2016-08-11 17:48:46 Anupam bug task added canonical-devices-system-image
2016-08-11 17:50:29 Anupam bug task added media-hub (Ubuntu)
2016-08-11 17:51:45 Anupam bug task added pulseaudio (Ubuntu)
2016-08-11 17:51:59 Anupam summary Incoming call gets silent randomly [Touch] Incoming call gets silent randomly
2016-08-11 17:52:48 Anupam description I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not set silent (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again.
2016-08-11 20:24:59 Anupam description I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather?
2016-08-12 05:37:56 Launchpad Janitor media-hub (Ubuntu): status New Confirmed
2016-08-12 05:37:56 Launchpad Janitor ofono (Ubuntu): status New Confirmed
2016-08-12 05:37:56 Launchpad Janitor pulseaudio (Ubuntu): status New Confirmed
2016-08-12 12:50:25 Anupam attachment added media-hub.log https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1612367/+attachment/4719656/+files/media-hub.log
2016-08-20 12:21:56 Anupam description I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? Possibly related to bug #1614943.
2016-08-31 07:02:47 Anupam attachment added media-hub-on-31aug.log https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+attachment/4731291/+files/media-hub-on-31aug.log
2016-09-01 12:54:42 Jim Hodapp canonical-devices-system-image: status New Confirmed
2016-09-21 15:17:21 Pat McGowan canonical-devices-system-image: milestone 14
2016-09-21 15:17:21 Pat McGowan canonical-devices-system-image: assignee Pat McGowan (pat-mcgowan)
2016-09-25 10:59:51 Vincas Dargis attachment added syslog https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4748323/+files/syslog
2016-09-25 11:00:05 Vincas Dargis attachment added unity8.log https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4748324/+files/unity8.log
2016-09-27 10:55:33 Anupam attachment added media-hub.log https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4749272/+files/media-hub.log
2016-09-27 18:03:09 advocatux bug added subscriber advocatux
2016-09-28 12:19:10 Anupam attachment added media-hub-on-28sep.log https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4750087/+files/media-hub-on-28sep.log
2016-09-29 12:16:15 Anupam attachment added media-hub-on-29sep.log https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4750950/+files/media-hub-on-29sep.log
2016-09-29 12:31:22 Anupam description I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? Possibly related to bug #1614943. I've experienced this strange issue 4-5 times after OTA-12. It seems pretty random and is hard to reproduce. When I get an incoming call, the screen turns on, the incoming call pop up appears, but there is no sound at all even though the phone is not in silent mode (and also the speaker volume is not set too low). I can accept this call and keep conversing as usual. Once I asked the same caller to call me once again after a few minutes, that time the phone rang as expected. Device: E5, OTA-12, stable channel I can provide necessary logs if this happens again. Which ones should I gather? Possibly related to bug #1614943. UPDATE: As mentioned in comment #7, it seems the phone rings for a fraction of a second and then the sound pauses abruptly.
2016-09-29 14:46:34 Anupam attachment added media-hub-on-29sep-2nd.log https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1612367/+attachment/4751065/+files/media-hub-on-29sep-2nd.log
2016-09-29 16:41:29 Richard Somlói attachment added media-hub.log https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1612367/+attachment/4751145/+files/media-hub.log
2016-10-04 19:18:37 Pat McGowan canonical-devices-system-image: importance Undecided High
2016-10-04 19:18:41 Pat McGowan media-hub (Ubuntu): importance Undecided High
2016-10-04 19:18:48 Pat McGowan media-hub (Ubuntu): assignee Jim Hodapp (jhodapp)
2016-10-04 19:19:03 Pat McGowan canonical-devices-system-image: assignee Pat McGowan (pat-mcgowan) John McAleely (john.mcaleely)
2016-10-14 17:25:00 John bug added subscriber John
2016-10-18 11:02:47 Marek Greško bug added subscriber Marek Greško
2016-10-27 23:59:59 Henrik Norrman bug added subscriber Henrik Norrman
2016-11-04 17:22:40 Pat McGowan canonical-devices-system-image: milestone 14 backlog
2016-11-17 18:06:54 Robie Basak attachment added media-hub.log https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1612367/+attachment/4778735/+files/media-hub.log
2016-11-17 18:07:02 Robie Basak bug added subscriber Robie Basak
2016-12-09 16:54:52 Anupam attachment added media-hub.log https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+attachment/4789650/+files/media-hub.log
2016-12-10 19:37:07 Vincas Dargis attachment added syslog https://bugs.launchpad.net/canonical-devices-system-image/+bug/1612367/+attachment/4790059/+files/syslog
2016-12-11 14:06:44 Ante Smolcic bug added subscriber Ante Smolcic
2017-01-09 14:18:36 Walter Garcia-Fontes bug added subscriber Walter Garcia-Fontes
2017-03-21 18:46:23 Cesar Herrera bug added subscriber Cesar Herrera
2017-05-15 09:42:47 Daniel van Vugt tags pulse-touch
2018-11-12 07:22:55 Daniel van Vugt pulseaudio (Ubuntu): status Confirmed Won't Fix