package matlab-support 0.0.23 failed to install/upgrade: installed matlab-support package post-installation script subprocess returned error exit status 1

Bug #1985975 reported by Praveen Kumar Muthusamy
40
This bug affects 5 people
Affects Status Importance Assigned to Milestone
matlab-support (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a licensed version of Matlab 2022a installed on my PC but unable to open it so I tried this app but it keeps crashing. I use Ubuntu 22.04 LTE. Please help me.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: matlab-support 0.0.23
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
Date: Fri Aug 12 15:34:11 2022
DuplicateSignature:
 package:matlab-support:0.0.23
 Setting up matlab-support (0.0.23) ...
 No matlab found and maybe running in non-interactive mode. No way out -- failing...
 dpkg: error processing package matlab-support (--configure):
  installed matlab-support package post-installation script subprocess returned error exit status 1
ErrorMessage: installed matlab-support package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2022-08-12 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt 2.4.6
SourcePackage: matlab-support
Title: package matlab-support 0.0.23 failed to install/upgrade: installed matlab-support package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Praveen Kumar Muthusamy (drpkm) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in matlab-support (Ubuntu):
status: New → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

This specific type of crash report should probably be blocked from being reported as the package deliberately does not depend on matlab. However, that should happen in a per package apport hook which when then might introduce a diff with debian.

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