[Lubuntu] Sudden screen freeze

[andrey]

Out of nowhere screen got frozen and didn't respond to any input, although I could get my pointer moving with touchpad.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xserver-xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-33.33~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop:

Date: Mon Sep 25 23:03:08 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo HD Graphics 620 [17aa:5062]
InstallationDate: Installed on 2023-04-20 (158 days ago)
InstallationMedia: Lubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230217.1)
MachineType: LENOVO 20HMS6XX00
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic root=UUID=63da9f00-db9b-478f-91b2-b370baa48314 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2022
dmi.bios.release: 1.47
dmi.bios.vendor: LENOVO
dmi.bios.version: R0IET69W (1.47 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HMS6XX00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.18
dmi.modalias: dmi:bvnLENOVO:bvrR0IET69W(1.47):bd11/18/2022:br1.47:efr1.18:svnLENOVO:pn20HMS6XX00:pvrThinkPadX270:rvnLENOVO:rn20HMS6XX00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20HM_BU_Think_FM_ThinkPadX270:
dmi.product.family: ThinkPad X270
dmi.product.name: 20HMS6XX00
dmi.product.sku: LENOVO_MT_20HM_BU_Think_FM_ThinkPad X270
dmi.product.version: ThinkPad X270
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2build1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Run these commands:
    journalctl -b0 > journal.txt
    journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

[andrey (andreykaere1)]

I think its is the most relevant log (freeze occurred during this boot time).