GPS does not work on my Bq E5

Bug #1492783 reported by Stuart Langridge on 2015-09-06
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
location-service (Ubuntu)
Undecided
Unassigned

Bug Description

I have a Bq E5 (not an E4.5) and the GPS does not seem to work. The SensorsStatus app shows GPS as returning no results for location (every reading ("Latitude", "Longitude", etc) is shown as a dash, except "Method" which is "Satellite" and "Speed" which is "nan") . I have attached various logfiles in the hope that they will help. I have tried turning off location detection and GPS and turning them back on again, to no avail. I have also tried turning off wifi, to no avail.

Stuart Langridge (sil) wrote :
Stuart Langridge (sil) wrote :
Stuart Langridge (sil) wrote :
Stuart Langridge (sil) wrote :
Stuart Langridge (sil) wrote :
Stuart Langridge (sil) wrote :

It was suggested that I add logfile /var/log/upstart/ubuntu-espoo-service.log but I don't seem to have that at all.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in location-service (Ubuntu):
status: New → Confirmed
Inoki  (inoki) wrote :

I can confirm, that this affects me on my brand new E5 as well. I am currently located in Denmark (if that helps anyhow) and GPS doesn't work via cellular at all. Over WiFi, however, it seems to work.

Ladela (max-d8g4b7) wrote :

And i can confirm, I have Meizu MX4

Ubuntu 15.04 - armhf ( 20150825 - 170536) rc4 from the box

Here Maps. OSM Scout can find my location, after OTA-6 update

Ladela (max-d8g4b7) wrote :

Can not ...

Inoki  (inoki) wrote :

@Ladela: please mark the bug as "affecting me" in the top left corner if you haven't done so.

Julien ortet (x-julien) wrote :

Idem on bq E4.5

Thomas Voß (thomas-voss) wrote :

A few things to note:
[1.] SensorStatus app is not able to determine whether a location was obtained by the GPS or by a network-based positioning method.
[2.] The missing espoo.log indicates that the Nokia Here provider carrying out network-based positioning is not installed/activated.
[3.] The following lines in the ERROR log:

  E0904 10:17:10.653188 3704 android_hardware_abstraction_layer.cpp:157] Error downloading GPS Xtra data: Timeout was reached: Operation timed out after 1499 milliseconds with 84941 out of 276480 bytes received

Indicate an issue with the current data connection. The gps chipset driver is trying to download an assistance file for speeding up GPS-based fixes. It fails to do so and with that, the chipset falls back to a cold-start scenario, with the gps querying ephimeris and almanac information from satellites. The respective download can take a long time (usually ~20 minutes) but depends on satellite visibility and on the phone not being suspended obviously.

Could you please paste the output of "ps -ef | grep location" to complete the debug information?

flohack (flori-bin) wrote :

is there any regression with that, GPS worked for me on the BQ 5 for some time now, but stopped after the last OTA. I am not good with debugging, I strongly suggest to give a possibility to see status of GPS: number of satellites, if it cold starts or can look up constellation etc...
BR

flohack (flori-bin) wrote :

GPS works for me now if WiFi is turned on with 9/10 success. Can be closed IMHO

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