Arduino fails to start: undefined symbol: sp_get_port_usb_vid_pid

Bug #1916278 reported by Hans Joachim Desserud on 2021-02-19
This bug affects 1 person
Affects Status Importance Assigned to Milestone
arduino (Ubuntu)
listserialportsc (Ubuntu)

Bug Description

How to reproduce:
1. Run `arduino`
2. A window pops up stating "you need to be added to the dialout group"
3. Click add. At this point, a system dialog pops up. Confirm with your password.
4. When authenticated, watch the Arduino splash screen and wait a while.

Arduino launches

It fails to start with an error message indicating undefined symbol:
$ arduino
No required groups are missing for this user.
java.lang.UnsatisfiedLinkError: /usr/lib/x86_64-linux-gnu/ /usr/lib/x86_64-linux-gnu/ undefined symbol: sp_get_port_usb_vid_pid
 at java.base/java.lang.ClassLoader$NativeLibrary.load0(Native Method)
 at java.base/java.lang.ClassLoader$NativeLibrary.load(
 at java.base/java.lang.ClassLoader$NativeLibrary.loadLibrary(
 at java.base/java.lang.ClassLoader.loadLibrary0(
 at java.base/java.lang.ClassLoader.loadLibrary(
 at java.base/java.lang.Runtime.loadLibrary0(
 at java.base/java.lang.System.loadLibrary(
 at java.base/java.lang.Class.forName0(Native Method)
 at java.base/java.lang.Class.forName(

I am not sure exactly what is causing this issue. I was unable to reacreate it on Debian Sid.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: arduino 2:1.8.13+dfsg1-1
ProcVersionSignature: Ubuntu 5.8.0-36.40+21.04.1-generic 5.8.18
Uname: Linux 5.8.0-36-generic x86_64
ApportVersion: 2.20.11-0ubuntu59
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 19 19:07:33 2021
InstallationDate: Installed on 2020-11-05 (106 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201105)
SourcePackage: arduino
UpgradeStatus: No upgrade log present (probably fresh install)

Hans Joachim Desserud (hjd) wrote :
Hans Joachim Desserud (hjd) wrote :

Fwiw, I tried to rebuild the package locally in case it would pick up new symbols, but I still get the same error message.

Same problem here on the alpha Hirsute Hippo :-). Suspect package
liblistserialsj1 needs attention.

Download version 1.8.13 direct from Arduino. That works fine!

David Coe

Hans Joachim Desserud (hjd) wrote :

Thanks for checking, I've marked listserialportsc as also affected. :)

Changed in arduino (Ubuntu):
status: New → Confirmed
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