[Dell Inspiron M4110] can't wake up from suspend

Bug #997038 reported by TienFu Chen on 2012-05-09
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Jesse Sung
Nominated for Trusty by Po-Hsu Lin
Jesse Sung

Bug Description

system: Dell inspiron M4110, 201105-8044

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.38
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC1: ubuntu 1692 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1692 F.... pulseaudio
 Card hw:0 'Generic'/'HD-Audio Generic at 0x90244000 irq 50'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90240000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,102804c2,00100100'
   Controls : 18
   Simple ctrls : 10
Date: Wed May 9 06:16:44 2012
HibernationDevice: RESUME=UUID=f2130dd7-adb2-437d-ae53-54a47faf510d
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Dell Inc. Dell System Inspiron M4110
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=c859870c-3215-4ae4-8b3d-846afcd55723 ro quiet splash initcall_debug vt.handoff=7
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/23/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: Q4E3A1
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/23/2011:svnDellInc.:pnDellSystemInspironM4110:pvr:rvnDellInc.:rnQ4E3A1:rvrA11:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System Inspiron M4110
dmi.sys.vendor: Dell Inc.

TienFu Chen (ctf) wrote :
Brad Figg (brad-figg) on 2012-05-09
Changed in linux (Ubuntu):
status: New → Confirmed
TienFu Chen (ctf) on 2012-05-10
Changed in linux (Ubuntu):
assignee: nobody → Anthony Wong (anthonywong)
Anthony Wong (anthonywong) wrote :

Can you test again with the proprietary fglrx driver?

Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → Tim Chen (ctf)
status: Confirmed → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
TienFu Chen (ctf) wrote :

Bug remains with fglrx installed.

TienFu Chen (ctf) on 2012-07-26
Changed in linux (Ubuntu):
assignee: Tim Chen (ctf) → Anthony Wong (anthonywong)
Ara Pulido (ara) on 2012-07-27
Changed in linux (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Confirmed
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → Jesse Sung (wenchien)
Ara Pulido (ara) on 2012-08-01
tags: added: blocks-hwcert-enablement
tags: added: needs-upstream-testing resume suspend
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
TienFu Chen (ctf) wrote :

Bug still exists in Quantal daily, kernel 3.5.0-11.11.

Ara Pulido (ara) on 2012-08-23
Changed in linux (Ubuntu Quantal):
status: Incomplete → Confirmed
tags: added: quantal
Changed in linux (Ubuntu Precise):
importance: Undecided → Medium
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.5.0-11.11
removed: needs-upstream-testing
tags: added: kernel-da-key
removed: kernel-bug-exists-upstream-3.5.0-11.11
Jesse Sung (wenchien) wrote :

Tested with kernel 3.2.0-31.50, it still hanged on resume. Need to press the power button for a while to turn it off. No related log can be found.

And on the first boot after hanged, the system may fail to enter graphic mode. The screen is blank, but system still responds to keyboard input. Error messages like this can be found in the log:
[drm:r600_ring_test] *ERROR* radeon: ring test failed (scratch(0x8504)=0xCAFEDEAD)
[drm:evergreen_resume] *ERROR* evergreen startup failed on resume

Jesse Sung (wenchien) wrote :

kernel 3.2.0-31.50 + fglrx 8.982, no luck, still fails to resume.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu Precise):
status: New → Confirmed
Jesse Sung (wenchien) wrote :

Tested with a pre-install image, which based on maverick, on 8044. This time although resume from suspend works, the capslock LED keeps blinking after being resumed. And in dmesg there are a lot error messages like this:
atkbd serio0: Spurious ACK on isa0060/serio0. Some program might be trying access hardware directly.

AceLan Kao (acelankao) wrote :

according to comment #6, it looks like is the same bug as bug 1058303
and they just came out a patch for their issue, maybe that patch is worth to try.

Jesse Sung (wenchien) wrote :

The patch in bug 1058303 does not help and system still hangs on resume.

TienFu Chen (ctf) on 2013-02-05
tags: added: taipei-lab
Jesse Sung (wenchien) wrote :

System still hangs after resume with raring kernel 3.8.0-27, w/ or w/o fglrx (2:9.012-0ubuntu1) doesn't make any difference.
Upgrade to saucy (kernel 3.11.0-1 with unity-system-compositor) doesn't help either.

Tim Chen / Jesse Sung, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ?

As well, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-a3 needs-suspend-log needs-upstram-testing saucy
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - can't wake up from suspend
+ [Dell Inspiron M4110] can't wake up from suspend
Jesse Sung (wenchien) wrote :

This issue still exists in trusty, with or without fglrx installed.
Tested with kernel 3.13.0-29.53 and fglrx 2:13.350.1-0ubuntu2.

tags: added: trusty
Po-Hsu Lin (cypressyew) on 2014-06-12
tags: added: 201105-8044
removed: cid201105-8044
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Changed in linux (Ubuntu Quantal):
status: Confirmed → Won't Fix
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