[Toshiba Satellite L550D-11N] ACPI Errors

[Robert Yates]

1000s of ACPI Error: No installed handler for fixed event [0x00000000] (20110623/evevent-272) messages

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: karob 1710 F.... pulseaudio
 /dev/snd/controlC0: karob 1710 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf0300000 irq 16'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,1179ffa6,00100001'
   Controls : 20
   Simple ctrls : 11
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfeec000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue May 8 23:27:47 2012
HibernationDevice: RESUME=UUID=5aa4df7b-f3b9-4f09-a0dc-f1093abfb914
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: TOSHIBA Satellite L550D
ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=f49b3200-ae9f-4303-8079-29687c951592 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.20
dmi.board.name: NTWAE
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd11/26/2009:svnTOSHIBA:pnSatelliteL550D:pvrPSLXSE-005002GR:rvnTOSHIBA:rnNTWAE:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L550D
dmi.product.version: PSLXSE-005002GR
dmi.sys.vendor: TOSHIBA

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc7-precise/

[Robert Yates (ryates)]

Thank you Joseph for your detailed information and help.

Currently there is no rc7 image so i tested rc6 and it failed the tests.

Linux home 3.4.0-030400rc6-generic #201205061835 SMP Sun May 6 22:36:08 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

May 18 20:51:01 home kernel: [ 513.883742] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.883927] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.903695] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.903952] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.904131] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.904260] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.909176] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.927535] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.931549] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.931723] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.955703] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.955899] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.959873] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.960014] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.960553] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:01 home kernel: [ 513.979760] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:31 home kernel: [ 543.875155] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:31 home kernel: [ 543.899061] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)
May 18 20:51:31 home kernel: [ 543.899215] ACPI Error: No installed handler for fixed event [0x00000000] (20120320/evevent-284)

etc etc etc

/Rob.

[penalvch (penalvch)]

Robert Yates, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please comment as to if this issue occurred in prior Ubuntu releases?

Also, could you please test upstream kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc1-quantal/ available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Robert Yates (ryates)]

Hi,

i tested with v3.6-rc1-quantal

Linux home 3.6.0-030600rc1-generic #201208022056 SMP Fri Aug 3 00:57:36 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

The following appears +10 times every minute still,

Aug 6 19:52:59 home kernel: [ 825.983093] ACPI Error: No installed handler for fixed event [0x00000000] (20120711/evevent-284)

/Rob.

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Robert Yates (ryates)]

hope thats correct,

https://bugzilla.kernel.org/show_bug.cgi?id=46521

regards,
    Rob.

[penalvch (penalvch)]

Robert Yates, what model of computer do you have specifically (ex. Toshiba Satellite L550-ST5701)?

[Robert Yates (ryates)]

Hi Christopher,

The model is Toshiba Satellite L550D-11N part no. PSLXSE-005002GR

regards,
      Rob.

[penalvch (penalvch)]

Robert Yates, did this issue not occur in a release prior to Precise?

[Robert Yates (ryates)]

Hi,

sorry i can not remember that, however i have a feeling it always occurred.

/R.

[penalvch (penalvch)]

Robert Yates, for regression testing purposes, could you please test for this in Lucid via http://releases.ubuntu.com/lucid/ ?

[Robert Yates (ryates)]

Hi,

The issue occurs even on the old LTS version 10.04

/Rob.

[penalvch (penalvch)]

Robert Yates, could you please test for this in http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc5-raring/ ?

As well, I would avoid presenting tests not done in upstream mainline kernels (e.g. Ubuntu kernels) in your upstream report, as upstream developers are generally only interested in upstream kernels.

[Robert Yates (ryates)]

The issue still occurs but there is much more logging, for instance,

Jan 28 23:43:51 home kernel: [ 7.914428] ACPI Error: Could not disable RealTimeClock events (20121018/evxfevnt-255)