Comment 24 for bug 992023

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Bryan Mitchell (bryan-aberdar) wrote : Re: Ubuntu 12.04 USB problem on Msi u270

I also am using 12.04, kernel 3.2.0-30 generic-pae, and I have just one usb connection that is not detected. That is my Epson-Perfection scanner. I tried deleting the file rts5139.ko as suggested but it makes no difference.
Now here is the odd thing about this problem. To ensure that the problem was not in the scanner, I switched on Virtual Box and ran Windows XP. XP recognised the scanner immediately, so I closed XP down and also Virtual Box. Then I started Xsane and Linux was now recognising the scanner!
However, on re-start Linux still does not recognise the already switched on scanner, nor if I switch on later.