12.04 Suspend locks Lenovo Ideapad s205 E-450

[Hansen]

Ubuntu Desktop 12.04 Beta2 AMD64
Suspend locks computer totally, only removing battery and power plug can get it to restart.
I do not use AMD Proprietary fglrx driver but built in Radeon driver.
The computer also locks up completely using fglrx driver.

lshw -c display
  *-display
       description: VGA compatible controller
       product: Wrestler [Radeon HD 6320]
       vendor: Hynix Semiconductor (Hyundai Electronics)
       physical id: 1
       bus info: pci@0000:00:01.0
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
       configuration: driver=radeon latency=0
       resources: irq:43 memory:e0000000-efffffff ioport:2000(size=256) memory:f0200000-f023ffff

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/985528

[Hansen (moteprime)]

When trying to run "apport-collect 985528", it reports "No additional information collected."

[b3nn0 (agib)]

Exactly the same happens on my EEE PC R252b.
When trying to suspend to Ram, everything is prepared correctly, but the CPU Fan stays on.
When swithcing the device off by long-pressing the power button, it goes off. When turning it on again, it starts at the same state as it stopped before (not reacting at all with a black screen but fan is on).
To make it work again, I have to unplug and remove the battery.

Suspend to disk: The same happens here. However, I can turn off the notebook by long-pressing the power button.
When pressing the button again the machine boots to grub and then restores the suspended session
-> it works more or less, it just doesn't turn off automatically.

To me, this doesn't really look like a GPU driver problem to me, but more like a screwed up ACPI implementation in the BIOS that doesn't really turn into sleep-mode when told.

[b3nn0 (agib)]

(Addition to post above: The EEE-PC also refuses to shut down completely but reboots instead, which also indicates a buggy ACPI implementation in the BIOS.)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/985528/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[penalvch (penalvch)]

Hansen, thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 985528
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

As well, could you please provide all information noted in https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? In addition, if you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Hansen (moteprime)]

Tested with kernel v3.4-rc3-precise - it does not solve bug.
apport-collect crashes and cannot complete.
Cannot run ubuntu-bug as i do not know package involved.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.

[Hansen (moteprime)]

It did work in 11.10, but i used AMD proprietary drive which at some point also cause this problem
I can try with 11.10 USB Live session is it will help this issue?

[b3nn0 (agib)]

For me, it always existed.
However, my device came to market like 1-2 months ago, so I was not doing much testing.
For me, it exists from 3.2 up to 3.4 and that's all I tested.
(Note: i'm assuming that his bug and my bug are related as we have the same issues on very similar netbooks (eee pc r252b).
The same problem seems to exist on the eee pc 1225B (also very similar hardware) as can be seen here:
https://bugs.launchpad.net/linux/+bug/951143
I've also created a bug upstream here: https://bugzilla.kernel.org/show_bug.cgi?id=43129
If the issues are related with each other, the upstream bug also applies to this bug.

Hansen:
Can you at least post a full "sudo lspci -vvnn" and a "sudo dmidecode" output so we can check if we have the same chipset, etc?

[Joseph Salisbury (jsalisbury)]

@Hansen

If possible, you can install the Oneiric kernel on Precise, and see if the bug still exists. Look for you arch link under the "Builds" section at the following location:

https://launchpad.net/ubuntu/+source/linux/3.0.0-17.30

[penalvch (penalvch)]

b3nn0, please do not comment about your laptop on this report. If you have a comment to make about your laptop, please do so in the report about it. Thanks!

[Hansen (moteprime)]

Hi.
I have installed kernel 2.6.39 and 3.0.17 but get error about missing dependencies during install, and the kernels fail to boot.
Kernel 3.4 did boot fine.

I must apologies about being unclear, but suspend has been working at this laptop with 11.10.
Because i used AMD proprietary driver that also at some versions caused suspend to fail i cannot be clean about what kernel version had the regression. It did however work up until the last couple of kernel updates on 11.10.

[Hansen (moteprime)]

-Will it help solve this bug if we can establish at what kernel version the regression occurs?

[René Fleschenberg (rene.f)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jochen 1513 F.... pulseaudio
 /dev/snd/controlC0: jochen 1513 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0x90244000 irq 43'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0x90240000 irq 16'
   Mixer name : 'Conexant CX20590'
   Components : 'HDA:14f1506e,17aa6005,00100000'
   Controls : 8
   Simple ctrls : 5
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=d45af9eb-e8d1-40ff-8963-598b90968a5b
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: LENOVO 10382LG
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic root=UUID=7a11e078-300f-4407-803e-adf0e2070317 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-25-generic N/A
 linux-backports-modules-3.2.0-25-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: rts5139
Tags: precise staging precise staging
Uname: Linux 3.2.0-25-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-06-19 (0 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/15/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 4BCN20WW
dmi.board.asset.tag: Base Board Asset Tag Unknown
dmi.board.name: Inagua
dmi.board.vendor: LENOVO
dmi.board.version: 109-B78210-00A
dmi.chassis.asset.tag: Chassis Asset Tag Unknown
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version Unknown
dmi.modalias: dmi:bvnLENOVO:bvr4BCN20WW:bd04/15/2011:svnLENOVO:pn10382LG:pvrIdeapadS205:rvnLENOVO:rnInagua:rvr109-B78210-00A:cvnLENOVO:ct10:cvrChassisVersionUnknown:
dmi.product.name: 10382LG
dmi.product.version: Ideapad S205
dmi.sys.vendor: LENOVO

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

apport information

[René Fleschenberg (rene.f)]

Lenovo Ideapad s205.

Suspend locks the system. I have to hold down the power button to turn the system off.

In addition, shutdown does not work properly: the system does not turn off.

I am trying to run "apport-collect 985528", but it seems to be broken. Terminal shows a Python traceback ending in "KeyError: 'ProblemType'".

[penalvch (penalvch)]

René Fleschenberg, please do not apport-collect to another person's report. If you are having a problem in Ubuntu, please file a new report by executing the following via the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!

[René Fleschenberg (rene.f)]

Christopher, thank you for the hint. I filed a new report: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1015642

[Hansen (moteprime)]

Bug are still present on Raring. Reported new bug.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1089339