[IGDgm] False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000 render.IPEHR: 0x01000000 - while using matlab

Bug #978968 reported by Nikopol on 2012-04-11
116
This bug affects 22 people
Affects Status Importance Assigned to Milestone
xf86-video-intel
Invalid
High
linux (Ubuntu)
High
Unassigned

Bug Description

randomly occurs - maybe associated with launching video
or maybe matlab

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic-pae 3.2.14
Uname: Linux 3.2.0-22-generic-pae i686
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu1
Architecture: i386
Chipset: IGDgm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Apr 8 01:44:15 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DuplicateSignature: [IGDgm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000 render.IPEHR: 0x01000000 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:3594]
   Subsystem: Hewlett-Packard Company Device [103c:3594]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120201.1)
InterpreterPath: /usr/bin/python2.7
MachineType: Hewlett-Packard HP Mini 210-3000
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-22-generic-pae root=UUID=4f1473b8-598f-41c7-ac04-a9094b9c31a5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+12ubuntu1
 libdrm2 2.4.32-1ubuntu1
 xserver-xorg-video-intel 2:2.17.0-1ubuntu4
SourcePackage: xserver-xorg-video-intel
Title: [IGDgm] False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000 render.IPEHR: 0x01000000
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.12
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3594
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 34.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.12:bd07/20/2011:svnHewlett-Packard:pnHPMini210-3000:pvr059B100000204500000300100:rvnHewlett-Packard:rn3594:rvr34.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-3000
dmi.product.version: 059B100000204500000300100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.4-0ubuntu3
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Nikopol (markboydell) wrote :
tags: removed: need-duplicate-check
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce) on 2012-04-12
description: updated
Richard Brown (rgbrown) wrote :

It seems to happen for me only when I'm using matlab (R2012a)

Richard Brown (rgbrown) wrote :

It seems to be happening to me on pretty much a daily basis now. And I think it's always associated with Matlab in some way.

It could possibly be when I've launched Matlab with a different display configuration than last time I launched it. I was using Matlab on my laptop at home, and then when I launched it with my laptop docked with a secondary display this morning, the lockup occured immediately. It required a full reboot to resolve the issue, logging in and out was not sufficient.

Bryce Harrington (bryce) wrote :

Yeah we've had several other similar reports where the reporter mentioned using matlab.

summary: [IGDgm] False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000
- render.IPEHR: 0x01000000
+ render.IPEHR: 0x01000000 - while using matlab
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → High
Download full text (3.5 KiB)

Forwarding this bug from Ubuntu reporter Nikopol:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/978968

[Problem]
Hangs using matlab on ubuntu have been reported by a number of people. The gpu error codes look rather generic, so not sure if these are usable. But we usually never hear from matlab users so something seems to be up. If you have access to a copy of matlab perhaps you can reproduce it on your end?

[Original Description]
randomly occurs - maybe associated with launching video
or maybe matlab

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic-pae 3.2.14
Uname: Linux 3.2.0-22-generic-pae i686
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu1
Architecture: i386
Chipset: IGDgm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Apr 8 01:44:15 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DuplicateSignature: [IGDgm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000 render.IPEHR: 0x01000000 Ubuntu 12.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation N10 Family Integrated Graphics Controller [8086:a011] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:3594]
Subsystem: Hewlett-Packard Company Device [103c:3594]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120201.1)
InterpreterPath: /usr/bin/python2.7
MachineType: Hewlett-Packard HP Mini 210-3000
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-22-generic-pae root=UUID=4f1473b8-598f-41c7-ac04-a9094b9c31a5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6+12ubuntu1
libdrm2 2.4.32-1ubuntu1
xserver-xorg-video-intel 2:2.17.0-1ubuntu4
SourcePackage: xserver-xorg-video-intel
Title: [IGDgm] False GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00010000 render.IPEHR: 0x01000000
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/20/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.12
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3594
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 34.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.12:bd07/20/2011:svnHewlett-Packard:pnHPMini210-3000:pvr059B100000204500000300100:rvnHewlett-Packard:rn3594:rvr34.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Mini 210-3000
dmi.product.version: 059B100000204500000300100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.4-0ubuntu3
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10
ver...

Read more...

Created attachment 60348
BootDmesg.txt

Created attachment 60349
CurrentDmesg.txt

Created attachment 60350
i915_error_state.txt

Created attachment 60351
XorgLog.txt

Comment on attachment 60348
BootDmesg.txt

Sorry, attachments from wrong bug...

Created attachment 60352
BootDmesg.txt

Created attachment 60353
CurrentDmesg.txt

Created attachment 60354
i915_error_state.txt

Created attachment 60355
XorgLog.txt

Bryce Harrington (bryce) wrote :

Nikopol - I've forwarded this bug upstream to https://bugs.freedesktop.org/show_bug.cgi?id=48939 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Triaged
Changed in xserver-xorg-video-intel:
importance: Unknown → High
status: Unknown → Confirmed

Overlay active but surface offsets are zero.

Created attachment 60375
Configure before switching on.

The GPU is behaving like a naughty peeping tom and looking into places it shouldn't.

Report after applying patch would be fantastic.

Changed in xserver-xorg-video-intel:
status: Confirmed → Incomplete

Hi Chris

I'd be happy to try this patch out (I'm one of the affected ones), but I haven't much experience with this kind of thing. Would it be possible for you (or someone) to step me through what I'd need to do?

Ping for a tested-by ...

vision (linkingeek) wrote :

this occured on my system using coreavc through "dshowserver.exe" from ripps repository crashing wine with error "0005"

Hi Chris et. al.

I'm happy to test this out, but not 100% sure what to do - any chance someone could outline the steps? I'm seeing the problem under 64-bit Ubuntu 12.04 when using matlab.

Ansel (hansbertus) wrote :

Same for the Matlab 2011b version on 64bit Ubuntu 12.04.

avlas (avlas) wrote :

Could somebody build a deb package with that patch? I'd be more than happy to test it!

Although this issue is very annoying as it impedes to use matlab at all, I found a (non ideal) workaround that may be useful for you as well, which is to only use opengl by software (type 'opengl software' in the matlab console at startup).

As I said using opengl by software is not ideal but at least matlab doesn't crash my system anymore...

Timeout. Please do reopen if you can still reproduce the issue and help us diagnose the problem, thanks.

Bryce Harrington (bryce) on 2012-10-22
affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
tags: added: kernel-handoff-graphics
removed: false-gpu-hang
Joseph Salisbury (jsalisbury) wrote :

I created a Precise test kernel with the upstream patch applied. Can you test this kernel and report back if it solves this bug? The patch can be downloaded from:

http://people.canonical.com/~jsalisbury/lp978968/

Changed in xserver-xorg-video-intel:
status: Incomplete → Invalid
Changed in linux (Ubuntu):
status: Triaged → Incomplete
markusj (markusj) wrote :

I have got the IPEHR 0x01000000, too. But in my case, it has been triggered by LibreOffice Writer while highlighting a word by spell/grammar checking. Previously i have seen other IPEHR codes (0x7a000003 twice, https://bugs.launchpad.net/ubuntu/+source/linux/+bug/966631), maybe there is some hidden link between those issues ...

xserver-xorg: 1:7.6+12ubuntu1
libdrm2: 2.4.32-1ubuntu1
xserver-xorg-video-intel: 2:2.17.0-1ubuntu4.2

I have got an apport crash dump, i can upload it if required.

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