Ubuntu

HP/Compaq ASUS A8N-LA Ubuntu 10.04.4 LTS 32-bit Installer Display Problem

Reported by fpgahardwareengineer on 2012-04-08
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

Hi,

I want to report an annoying bug of Ubuntu 10.04.4 LTS 32-bit's software installer.
If I try to use the mainboard's integrated graphics, the Ubuntu 10.04.4 LTS 32-bit's software installer will go blank before it reaches the first screen of the installation program.
When this happens, the computer has not crashed because the keyboard does still respond.
I can workaround this problem by using PCI or PCI Express graphics card during installation.
Once Ubuntu is installed, the computer's screen will go blank when I try to start Ubuntu with the open source NVIDIA display device driver.
If I use a standalone NVIDIA graphics to install NVIDIA binary (closed source) display device driver, Ubuntu will boot fine (screen will be fine) with the integrated graphics.
It looks like the open source NVIDIA display device driver is not recognizing the integrated graphics properly since Ubuntu works fine with the NVIDIA binary display device driver.
This issue has existed with Ubuntu 10.04.3 LTS 32-bit as well.
Please note that the system configuration submitted does say that the system is using NVIDIA binary display device driver.
I just had to do this just to submit the bug report.
The issue happens only when the open source NVIDIA display device driver is used.
Another thing to note is that the mainboard used in question, ASUS A8N-LA was manufactured by ASUS specifically for HP/Compaq.
This mainboard's information is not available on ASUS website.
HP has some technical information about the mainboard on their website.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00647121&dlc=en

System Configuration:
- ASUS A8N-LA mainboard
  * Rev. 3.11 9/19/2006 (Final release)
  * NVIDIA GeForce 6150LE and nForce 430 MCP
- AMD Athlon 64 X2 4200+
- 3GB DDR400 DDR SDRAM (1GB X 2 modules and 512MB X 2 modules)
  * Operates in dual channel mode
- GeForce 8400GS 512MB PCI Express x16 graphics card
  * Only used to temporarily workaround the bug.

Regards,

fpgahardwareengineer

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-38-generic 2.6.32-38.83
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-38.83-generic 2.6.32.52+drm33.21
Uname: Linux 2.6.32-38-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kevinbrace 1524 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 22'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,103c2a3a,00100002'
   Controls : 37
   Simple ctrls : 21
Date: Sun Apr 8 01:20:57 2012
HibernationDevice: RESUME=UUID=f39cf9f1-c662-48b3-8229-13a17296c8ff
InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Compaq Presario 061 ER919AA-ABA SR1820NX NA621
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-38-generic root=UUID=e7a44412-27f9-40ce-83bd-2ca21fec5a8e ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.7
RfKill:

SourcePackage: linux
dmi.bios.date: 09/19/2006
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 3.11
dmi.board.name: NAGAMI
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 1.02
dmi.chassis.type: 3
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr3.11:bd09/19/2006:svnCompaqPresario061:pnER919AA-ABASR1820NXNA621:pvr0nx1411RE101NAGAM00:rvnASUSTekComputerINC.:rnNAGAMI:rvr1.02:cvn:ct3:cvr1111:
dmi.product.name: ER919AA-ABA SR1820NX NA621
dmi.product.version: 0nx1411RE101NAGAM00
dmi.sys.vendor: Compaq Presario 061

Brad Figg (brad-figg) on 2012-04-08
Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium

Hi,

Is this issue the fault of nouveau open source display device driver?
Is this issue going to get fixed?

Regards,

fpgahardwareengineer

Download full text (4.6 KiB)

Hi Joseph,

 Is there a plan to fix this bug?

 Regards,

 fpgahardwareengineer

----- Original Message -----
From: Joseph Salisbury
Sent: 04/09/12 07:33 AM
To: <email address hidden>
Subject: [Bug 976434] Re: HP/Compaq ASUS A8N-LA Ubuntu 10.04.4 LTS 32-bit Installer Display Problem

 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/976434 Title: HP/Compaq ASUS A8N-LA Ubuntu 10.04.4 LTS 32-bit Installer Display Problem Status in “linux” package in Ubuntu: Confirmed Bug description: Hi, I want to report an annoying bug of Ubuntu 10.04.4 LTS 32-bit's software installer. If I try to use the mainboard's integrated graphics, the Ubuntu 10.04.4 LTS 32-bit's software installer will go blank before it reaches the first screen of the installation program. When this happens, the computer has not crashed because the keyboard does still respond. I can workaround this problem by using PCI or PCI Express graphics card during installation. Once Ubuntu is installed, the computer's screen will go blank when I try to start Ubuntu with the open source NVIDIA display device driver. If I use a standalone NVIDIA graphics to install NVIDIA binary (closed source) display device driver, Ubuntu will boot fine (screen will be fine) with the integrated graphics. It looks like the open source NVIDIA display device driver is not recognizing the integrated graphics properly since Ubuntu works fine with the NVIDIA binary display device driver. This issue has existed with Ubuntu 10.04.3 LTS 32-bit as well. Please note that the system configuration submitted does say that the system is using NVIDIA binary display device driver. I just had to do this just to submit the bug report. The issue happens only when the open source NVIDIA display device driver is used. Another thing to note is that the mainboard used in question, ASUS A8N-LA was manufactured by ASUS specifically for HP/Compaq. This mainboard's information is not available on ASUS website. HP has some technical information about the mainboard on their website. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00647121&dlc=en System Configuration: - ASUS A8N-LA mainboard * Rev. 3.11 9/19/2006 (Final release) * NVIDIA GeForce 6150LE and nForce 430 MCP - AMD Athlon 64 X2 4200+ - 3GB DDR400 DDR SDRAM (1GB X 2 modules and 512MB X 2 modules) * Operates in dual channel mode - GeForce 8400GS 512MB PCI Express x16 graphics card * Only used to temporarily workaround the bug. Regards, fpgahardwareengineer ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: linux-image-2.6.32-38-generic 2.6.32-38.83 Regression: No Reproducible: Yes ProcVersionSignature: Ubuntu 2.6.32-38.83-generic 2.6.32.52+drm33.21 Uname: Linux 2.6.32-38-generic i686 NonfreeKernelModules: nvidia AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21. Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kevinbrace 1524 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'NVidia'/'HDA NVidia at 0xfe024000 irq 22' Mixer name : 'Realt...

Read more...

Are there any plans to fix this bug of Ubuntu 10.04.4 LTS 32-bit?

Regards,

fpgahardwareengineer

fpgahardwareengineer, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.7-rc1-quantal

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Tips:
https://help.ubuntu.com/community/ReportingBugs

Changed in linux (Ubuntu):
status: Confirmed → Incomplete

(In reply to #5)

Hi Christopher,

Since this is a bug of Nouveau during installation, I don't see how installing the latest LInux kernel is going to help.
I believe this is a Nouveau having issues supporting GeForce 6150 SE properly.
What can be done to get this bug fix, and what else can I do to get this bug fixed before Ubuntu 10.04's support is dropped?

Regards,

fpgahardwareengineer

fpgahardwareengineer, regarding your comments https://bugs.launchpad.net/ubuntu/+source/linux/+bug/976434/comments/6 :
>"(In reply to #5) Hi Christopher, Since this is a bug of Nouveau during installation, I don't see how installing the latest LInux kernel is going to help."

Because of how the same root cause bug in the kernel could cause booting problems in both the live environment and installed while using nouveau.

>"I believe this is a Nouveau having issues supporting GeForce 6150 SE properly. What can be done to get this bug fix, and what else can I do to get this bug fixed before Ubuntu 10.04's support is dropped?"

Perform the actions requested in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/976434/comments/5 .

Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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