2012-03-25 18:10:30 |
devtry |
bug |
|
|
added bug |
2012-03-25 18:13:32 |
devtry |
attachment added |
|
"dmidecode" output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/964687/+attachment/2935765/+files/dmidecode.log |
|
2012-03-25 18:14:30 |
devtry |
attachment added |
|
"fwts" output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/964687/+attachment/2935766/+files/fwts.log |
|
2012-03-25 18:15:32 |
devtry |
attachment added |
|
"/proc/acpi" folder https://bugs.launchpad.net/ubuntu/+source/linux/+bug/964687/+attachment/2935779/+files/acpi.tar.bz |
|
2012-03-25 18:30:16 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
2012-03-25 20:46:49 |
devtry |
description |
I observed this problem for the first time when I compiled and installed linux 3.2.1 on Ubuntu 11.04.
This is the problem (what happens step by step):
- I reboot the computer (from Ubuntu)
- the system shuts down correctly
- the fan stops
- the fan restarts
- some seconds go by (when the manufacturer's name - the bios - should appear)
- the computer is powered off after a sharp sound (as if I used the power button)
- some seconds go by
- the computer is automatically turned on and everything goes right
- the last step doesn't happen if the supply if from the battery (the computer never turns on by itself)
I then tried Ubuntu 11.10 and now Ubuntu 12.04 (beta 1): the problem is still the same.
I also tried the latest kernel development version from "http://kernel.ubuntu.com/~kernel-ppa/mainline/": linux 3.3. The problem is still the same.
I read "https://wiki.ubuntu.com/BIOSandUbuntu" and I used the "reboot=<letter>" parameter to change reboot method: I tried with "a" and "p" but the problem was still the same; "reboot=b" (BIOS) resolved the problem.
On Ubuntu 11.04 I found out this:
- last linux version without the problem: 2.6.39
- first linux version with the problem: 3.0.0
This is description of the system from which I'm reporting the bug (and which is affected by the bug):
Hardware
-------------
Model: Acer Aspire 1810TZ
Motherboard: JM11-MS
BIOS
-------
Vendor: INSYDE
Version: v1.3314 (the latest version)
Release Date: 08/31/2010
ROM Size: 2048 kB
Operative System
----------------
Description: Ubuntu precise (development branch)
Release: 12.04
Kernel
----------
3.2.0-20-generic-pae (the whole 3.x.x series seems to be affected by the bug)
Most of these pieces of information should be avaiable in the attachments.
Please let me know if more detalis or other command's outputs are needed.
Thank you for the help!
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-20-generic-pae 3.2.0-20.32
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic-pae 3.2.12
Uname: Linux 3.2.0-20-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lorenzo 1658 F.... pulseaudio
Date: Sun Mar 25 20:04:56 2012
HibernationDevice: RESUME=UUID=8454997e-892a-4b53-876c-ccfea678074a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
MachineType: Acer Aspire 1810TZ
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=834c4fb1-e775-4492-ac70-caa36a4c18fd ro quiet splash vt.handoff=7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3314
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3314:bd08/31/2010:svnAcer:pnAspire1810TZ:pvrv1.3314:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1810TZ
dmi.product.version: v1.3314
dmi.sys.vendor: Acer |
I observed this problem for the first time when I compiled and installed linux 3.2.1 on Ubuntu 11.04.
This is the problem (what happens step by step):
- I reboot the computer (from Ubuntu)
- the system shuts down correctly
- the fan stops
- the fan restarts
- some seconds go by (when the manufacturer's name - the bios - should appear)
- the computer is powered off after a sharp sound (as if I used the power button)
- some seconds go by
- the computer is automatically turned on and everything goes right
- the last step doesn't happen if the supply if from the battery (the computer never turns on by itself)
I then tried Ubuntu 11.10 and now Ubuntu 12.04 (beta 1): the problem is still the same.
I also tried the latest kernel development version from "http://kernel.ubuntu.com/~kernel-ppa/mainline/": linux 3.3. The problem is still the same.
I read "https://wiki.ubuntu.com/BIOSandUbuntu" and I used the "reboot=<letter>" parameter to change reboot method: I tried with "a" and "p" but the problem was still the same; "reboot=b" (BIOS) resolved the problem.
On Ubuntu 11.04 I found out this:
- last linux version without the problem: 2.6.39
- first linux version with the problem: 3.0.0
This is description of the system from which I'm reporting the bug (and which is affected by the bug):
Hardware
-------------
Model: Acer Aspire 1810TZ
Motherboard: JM11-MS
BIOS
-------
Vendor: INSYDE
Version: v1.3314 (the latest version)
Release Date: 08/31/2010
ROM Size: 2048 kB
Operative System
----------------
Description: Ubuntu precise (development branch)
Release: 12.04
Kernel
----------
3.2.0-20-generic-pae (the whole 3.x.x series seems to be affected by the bug)
Most of these pieces of information should be avaiable in the attachments.
Please let me know if more detalis or other commands' outputs are needed.
Thank you for the help!
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-20-generic-pae 3.2.0-20.32
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic-pae 3.2.12
Uname: Linux 3.2.0-20-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lorenzo 1658 F.... pulseaudio
Date: Sun Mar 25 20:04:56 2012
HibernationDevice: RESUME=UUID=8454997e-892a-4b53-876c-ccfea678074a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
MachineType: Acer Aspire 1810TZ
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=834c4fb1-e775-4492-ac70-caa36a4c18fd ro quiet splash vt.handoff=7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3314
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3314:bd08/31/2010:svnAcer:pnAspire1810TZ:pvrv1.3314:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1810TZ
dmi.product.version: v1.3314
dmi.sys.vendor: Acer |
|
2012-03-25 20:48:16 |
devtry |
description |
I observed this problem for the first time when I compiled and installed linux 3.2.1 on Ubuntu 11.04.
This is the problem (what happens step by step):
- I reboot the computer (from Ubuntu)
- the system shuts down correctly
- the fan stops
- the fan restarts
- some seconds go by (when the manufacturer's name - the bios - should appear)
- the computer is powered off after a sharp sound (as if I used the power button)
- some seconds go by
- the computer is automatically turned on and everything goes right
- the last step doesn't happen if the supply if from the battery (the computer never turns on by itself)
I then tried Ubuntu 11.10 and now Ubuntu 12.04 (beta 1): the problem is still the same.
I also tried the latest kernel development version from "http://kernel.ubuntu.com/~kernel-ppa/mainline/": linux 3.3. The problem is still the same.
I read "https://wiki.ubuntu.com/BIOSandUbuntu" and I used the "reboot=<letter>" parameter to change reboot method: I tried with "a" and "p" but the problem was still the same; "reboot=b" (BIOS) resolved the problem.
On Ubuntu 11.04 I found out this:
- last linux version without the problem: 2.6.39
- first linux version with the problem: 3.0.0
This is description of the system from which I'm reporting the bug (and which is affected by the bug):
Hardware
-------------
Model: Acer Aspire 1810TZ
Motherboard: JM11-MS
BIOS
-------
Vendor: INSYDE
Version: v1.3314 (the latest version)
Release Date: 08/31/2010
ROM Size: 2048 kB
Operative System
----------------
Description: Ubuntu precise (development branch)
Release: 12.04
Kernel
----------
3.2.0-20-generic-pae (the whole 3.x.x series seems to be affected by the bug)
Most of these pieces of information should be avaiable in the attachments.
Please let me know if more detalis or other commands' outputs are needed.
Thank you for the help!
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-20-generic-pae 3.2.0-20.32
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic-pae 3.2.12
Uname: Linux 3.2.0-20-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lorenzo 1658 F.... pulseaudio
Date: Sun Mar 25 20:04:56 2012
HibernationDevice: RESUME=UUID=8454997e-892a-4b53-876c-ccfea678074a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
MachineType: Acer Aspire 1810TZ
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=834c4fb1-e775-4492-ac70-caa36a4c18fd ro quiet splash vt.handoff=7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3314
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3314:bd08/31/2010:svnAcer:pnAspire1810TZ:pvrv1.3314:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1810TZ
dmi.product.version: v1.3314
dmi.sys.vendor: Acer |
I observed this problem for the first time when I compiled and installed linux 3.2.1 on Ubuntu 11.04.
This is the problem (what happens step by step):
- I reboot the computer (from Ubuntu)
- the system shuts down correctly
- the fan stops
- the fan restarts
- some seconds go by (when the manufacturer's name - the bios - should appear)
- the computer is powered off after a sharp sound (as if I used the power button)
- some seconds go by
- the computer is automatically turned on and everything goes right
- the last step doesn't happen if the supply if from the battery (the computer never turns on by itself)
I then tried Ubuntu 11.10 and now Ubuntu 12.04 (beta 1): the problem is still the same.
I also tried the latest kernel development version from "http://kernel.ubuntu.com/~kernel-ppa/mainline/": linux 3.3. The problem is still the same.
I read "https://wiki.ubuntu.com/BIOSandUbuntu" and I used the "reboot=<letter>" parameter to change reboot method: I tried with "a" and "p" but the problem was still the same; "reboot=b" (BIOS) resolved the problem.
On Ubuntu 11.04 I found out this:
- last linux version without the problem: 2.6.39
- first linux version with the problem: 3.0.0
This is description of the system from which I'm reporting the bug (and which is affected by the bug):
Hardware
-------------
Model: Acer Aspire 1810TZ
Motherboard: JM11-MS
BIOS
-------
Vendor: INSYDE
Version: v1.3314 (the latest version)
Release Date: 08/31/2010
ROM Size: 2048 kB
Operative System
----------------
Description: Ubuntu precise (development branch)
Release: 12.04
Kernel
----------
3.2.0-20-generic-pae (the whole 3.x.x series seems to be affected by the bug)
Most of these pieces of information should be avaiable in the attachments.
Please let me know if more details or other commands' outputs are needed.
Thank you for the help!
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-20-generic-pae 3.2.0-20.32
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic-pae 3.2.12
Uname: Linux 3.2.0-20-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.95-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lorenzo 1658 F.... pulseaudio
Date: Sun Mar 25 20:04:56 2012
HibernationDevice: RESUME=UUID=8454997e-892a-4b53-876c-ccfea678074a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120301)
MachineType: Acer Aspire 1810TZ
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=834c4fb1-e775-4492-ac70-caa36a4c18fd ro quiet splash vt.handoff=7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: v1.3314
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM11-MS
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv1.3314:bd08/31/2010:svnAcer:pnAspire1810TZ:pvrv1.3314:rvnAcer:rnJM11-MS:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Aspire 1810TZ
dmi.product.version: v1.3314
dmi.sys.vendor: Acer |
|
2012-03-26 18:43:23 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
2012-03-26 18:44:27 |
Joseph Salisbury |
tags |
apport-bug i386 precise |
apport-bug i386 kernel-bug-exists-upstream precise |
|
2012-03-26 18:44:31 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
2012-03-28 06:19:52 |
Alessandro Menti |
bug |
|
|
added subscriber Alessandro Menti |
2012-03-28 21:17:40 |
Leann Ogasawara |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
2012-03-28 21:17:40 |
Leann Ogasawara |
linux (Ubuntu): assignee |
|
Leann Ogasawara (leannogasawara) |
|