Webcam not recognized

Bug #912822 reported by TASSOS PANAGIOTOPOULOS
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hello.

I just ran the System Testing application on my Ubuntu v11.10.

The issue I have is that I cannot get any of my 2 webcams to function (one of them is Crypto CME 2 and the other is ... No Name).

I got a long report (xml) with a quote to Report it to Launchpad... Any hint?

Thanks a lot in advance.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tassos 2140 F.... pulseaudio
 /dev/snd/controlC0: tassos 2140 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 46'
   Mixer name : 'Analog Devices AD1989B'
   Components : 'HDA:11d4989b,10438311,00100300'
   Controls : 48
   Simple ctrls : 26
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8fc000 irq 47'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=24b0b723-7f20-4b7b-b404-a3b647411241
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer P5Q3 DELUXE
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=c6dc9445-f6ed-441c-b705-3fbafd5cbdf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic-pae N/A
 linux-backports-modules-3.2.0-29-generic-pae N/A
 linux-firmware 1.79
RfKill:

Tags: precise running-unity
Uname: Linux 3.2.0-29-generic-pae i686
UpgradeStatus: Upgraded to precise on 2012-06-07 (54 days ago)
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 05/26/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2105
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q3 DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd05/26/2009:svnSystemmanufacturer:pnP5Q3DELUXE:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q3DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q3 DELUXE
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tassos 2140 F.... pulseaudio
 /dev/snd/controlC0: tassos 2140 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe7f8000 irq 46'
   Mixer name : 'Analog Devices AD1989B'
   Components : 'HDA:11d4989b,10438311,00100300'
   Controls : 48
   Simple ctrls : 26
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8fc000 irq 47'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=24b0b723-7f20-4b7b-b404-a3b647411241
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IwConfig:
 lo no wireless extensions.

 eth1 no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer P5Q3 DELUXE
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic-pae root=UUID=c6dc9445-f6ed-441c-b705-3fbafd5cbdf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic-pae N/A
 linux-backports-modules-3.2.0-29-generic-pae N/A
 linux-firmware 1.79
RfKill:

Tags: precise running-unity
Uname: Linux 3.2.0-29-generic-pae i686
UpgradeStatus: Upgraded to precise on 2012-06-07 (54 days ago)
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 05/26/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2105
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q3 DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2105:bd05/26/2009:svnSystemmanufacturer:pnP5Q3DELUXE:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q3DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q3 DELUXE
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

description: updated
Revision history for this message
Daniel Manrique (roadmr) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Is the problem that your webcams work well normally, but they don't work in the system testing application?

Or are your webcams simply not working at all?

Also, are you able to test them with Ubuntu 12.04 or the development release (Quantal Quetzal)?

I'll set as incomplete pending clarification.

Changed in checkbox (Ubuntu):
status: New → Incomplete
Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote :

Hello and thanks for taking the time to respond.

. I currently use Ubuntu 12.04 and the webcams still do not work at all. Unfortunately I have never succeeded in making them work under Ubuntu...

Revision history for this message
Daniel Manrique (roadmr) wrote :

Hello,

Thanks for replying. From what you report, this is not a bug with the system testing application, but with (apparently) the Linux kernel, which for some reason can't recognize your webcams.

I moved the bug to the Linux kernel. I'd like to ask you to please run this command on a terminal:

apport-collect 912822

this will collect relevant information about your system and attach it to the bug. I'll review it and maybe ask you to attach a couple more files, but let's get started with apport collect and work from there.

Thanks!

affects: checkbox (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise running-unity
description: updated
Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AlsaDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AplayDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ArecordDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : BootDmesg.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : CurrentDmesg.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Lspci.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Lsusb.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : PciMultimedia.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcEnviron.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcInterrupts.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcModules.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : PulseList.txt

apport information

description: updated
Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AcpiTables.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AlsaDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : AplayDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ArecordDevices.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : BootDmesg.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : CurrentDmesg.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Lspci.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : Lsusb.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : PciMultimedia.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcEnviron.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcInterrupts.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : ProcModules.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : PulseList.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : UdevDb.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : UdevLog.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote : WifiSyslog.txt

apport information

Revision history for this message
TASSOS PANAGIOTOPOULOS (supertp) wrote :

Hi again. I ran the apport. Let me know if its ok.
Thanx a lot

Regards

Tassos

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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