Activity log for bug #910151

Date Who What changed Old value New value Message
2011-12-30 17:32:09 Josh bug added bug
2011-12-30 20:17:03 Ubuntu Foundations Team Bug Bot tags canon network pixma printing bot-comment canon network pixma printing
2011-12-30 22:17:38 Fabio Marconi affects ubuntu cups (Ubuntu)
2012-01-09 17:58:22 Till Kamppeter cups (Ubuntu): status New Incomplete
2012-03-11 04:18:18 Launchpad Janitor cups (Ubuntu): status Incomplete Expired
2012-03-12 07:36:20 Till Kamppeter cups (Ubuntu): status Expired New
2012-03-12 07:41:24 Till Kamppeter affects cups (Ubuntu) linux (Ubuntu)
2012-03-12 07:42:50 Till Kamppeter bug added subscriber Ubuntu Printing Team
2012-03-12 08:00:08 Brad Figg linux (Ubuntu): status New Incomplete
2012-03-12 13:49:44 Josh tags bot-comment canon network pixma printing apport-collected bot-comment canon network oneiric pixma printing running-unity
2012-03-12 13:49:46 Josh description I'm sorry if this is redundant, since I have already posted information about it here: http://askubuntu.com/questions/75887/how-do-i-add-a-canon-pixma-mx860-network-printer. I am running Ubuntu Oneiric 11.10 on two computers, one is AMD-64bit architecture, the other i386--same problem on both. In 11.04 I could setup printing and scanning just fine, but after a fresh install of 11.10, adding ppa:michael-gruz/canon, and installing cnijfilter-mx860series version 3.10-2ubuntu4 and scangearmp-common from the PPA, Ubuntu's system-config-printer cannot detect my network printer. In the previous installation it appeared as cnijnet://printers-mac-address. I know it should be able to see it because I can ping the printer at its IP address, I can browse the printer's web admin page from the computer, and my Windows guest in VirtualBox on the computer has no problem detecting and installing it. It seems like this problem is new to Oneiric. I found the following work around. The network printer can be installed if you enter the URI manually. When adding a new printer, select 'EnterURI' from the devices list and enter 'cnijnet:/01-23-45-67-89-AB' where 01-23-45-67-89-AB is the MAC address of the printer. You have to manually select the printer model for the driver, but everything prints as it should. If that doesn't work, follow the manual instructions from http://linux.wikia.com/wiki/Getting_Canon_PIXMA_to_work_on_Linux: $ cnijnetprn --search auto <...Wait for system search...> network cnijnet:/00-1E-8F-B6-E0-1A "Canon MX860 series" "Canon-MX860-series_00-1E-8F-B6-E0-1A" $ locate mx860.ppd /usr/share/cups/model/cnmx860.ppd /usr/share/ppd/cnmx860.ppd $ sudo /usr/sbin/lpadmin -p CanonMX860 -m cnmx860.ppd -v cnijnet:/00-1E-8F-B6-E0-1A -E the '-p' option specifies printer name, the '-m' option specified ppd file, the ppd file for your printer should be included in your binary driver package and at this point should have been installed in /usr/share/ppd, the '-v' option specifies device uri (copy it from cnijnetprn's output). Scanning For scanning, edit /etc/saned/pixma.conf and add the line 'bjnp://10.0.0.20' (the Pixma's IP address). Test to make sure Ubuntu can found it with $ scanimage -L device `pixma:MX860_10.0.0.20' is a CANON Canon PIXMA MX860 multi-Function peripheral You can additionally edit out unnecessary backends (all but pixma) from /etc/sane.d/dll.conf. That should speed the discovery up a bit. For more details, check out 'man sane-pixma'. Although I couldn't find any documentation as to why or how, the Canon network printer discovery protocol doesn't work right in 11.10 as it does in previous versions--perhaps a discovery timeout issue? Still, everything is up and running now, but it would be nice to work out of box in future releases. I'm sorry if this is redundant, since I have already posted information about it here: http://askubuntu.com/questions/75887/how-do-i-add-a-canon-pixma-mx860-network-printer. I am running Ubuntu Oneiric 11.10 on two computers, one is AMD-64bit architecture, the other i386--same problem on both. In 11.04 I could setup printing and scanning just fine, but after a fresh install of 11.10, adding ppa:michael-gruz/canon, and installing cnijfilter-mx860series version 3.10-2ubuntu4 and scangearmp-common from the PPA, Ubuntu's system-config-printer cannot detect my network printer. In the previous installation it appeared as cnijnet://printers-mac-address. I know it should be able to see it because I can ping the printer at its IP address, I can browse the printer's web admin page from the computer, and my Windows guest in VirtualBox on the computer has no problem detecting and installing it. It seems like this problem is new to Oneiric. I found the following work around. The network printer can be installed if you enter the URI manually. When adding a new printer, select 'EnterURI' from the devices list and enter 'cnijnet:/01-23-45-67-89-AB' where 01-23-45-67-89-AB is the MAC address of the printer. You have to manually select the printer model for the driver, but everything prints as it should. If that doesn't work, follow the manual instructions from http://linux.wikia.com/wiki/Getting_Canon_PIXMA_to_work_on_Linux: $ cnijnetprn --search auto <...Wait for system search...> network cnijnet:/00-1E-8F-B6-E0-1A "Canon MX860 series" "Canon-MX860-series_00-1E-8F-B6-E0-1A" $ locate mx860.ppd /usr/share/cups/model/cnmx860.ppd /usr/share/ppd/cnmx860.ppd $ sudo /usr/sbin/lpadmin -p CanonMX860 -m cnmx860.ppd -v cnijnet:/00-1E-8F-B6-E0-1A -E the '-p' option specifies printer name, the '-m' option specified ppd file, the ppd file for your printer should be included in your binary driver package and at this point should have been installed in /usr/share/ppd, the '-v' option specifies device uri (copy it from cnijnetprn's output). Scanning For scanning, edit /etc/saned/pixma.conf and add the line 'bjnp://10.0.0.20' (the Pixma's IP address). Test to make sure Ubuntu can found it with $ scanimage -L device `pixma:MX860_10.0.0.20' is a CANON Canon PIXMA MX860 multi-Function peripheral You can additionally edit out unnecessary backends (all but pixma) from /etc/sane.d/dll.conf. That should speed the discovery up a bit. For more details, check out 'man sane-pixma'. Although I couldn't find any documentation as to why or how, the Canon network printer discovery protocol doesn't work right in 11.10 as it does in previous versions--perhaps a discovery timeout issue? Still, everything is up and running now, but it would be nice to work out of box in future releases. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.23-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: josh 20604 F.... pulseaudio /dev/snd/controlC0: josh 20604 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16' Mixer name : 'Realtek ALC888' Components : 'HDA:10ec0888,1458e601,00100001' Controls : 40 Simple ctrls : 22 Card1.Amixer.info: Card hw:1 'Webcam'/'OmniVision Technologies, Inc.538-2640-09.07.24.1 Monitor Webcam at usb-0000:00:' Mixer name : 'USB Mixer' Components : 'USB05a9:2649' Controls : 4 Simple ctrls : 3 DistroRelease: Ubuntu 11.10 EcryptfsInUse: Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. GA-MA770-DS3 Package: linux (not installed) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-16-generic root=UUID=6034b4e4-c8dd-4cb3-add2-b314c742fd41 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17 RelatedPackageVersions: linux-restricted-modules-3.0.0-16-generic N/A linux-backports-modules-3.0.0-16-generic N/A linux-firmware 1.60 RfKill: Tags: oneiric running-unity Uname: Linux 3.0.0-16-generic x86_64 UpgradeStatus: Upgraded to oneiric on 2011-10-26 (138 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers WifiSyslog: dmi.bios.date: 06/24/2008 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F6 dmi.board.name: GA-MA770-DS3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd06/24/2008:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-MA770-DS3 dmi.sys.vendor: Gigabyte Technology Co., Ltd.
2012-03-12 13:49:47 Josh attachment added AcpiTables.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856301/+files/AcpiTables.txt
2012-03-12 13:49:49 Josh attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856302/+files/AlsaDevices.txt
2012-03-12 13:49:51 Josh attachment added AplayDevices.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856303/+files/AplayDevices.txt
2012-03-12 13:49:53 Josh attachment added ArecordDevices.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856304/+files/ArecordDevices.txt
2012-03-12 13:49:54 Josh attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856305/+files/BootDmesg.txt
2012-03-12 13:49:56 Josh attachment added Card0.Amixer.values.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856306/+files/Card0.Amixer.values.txt
2012-03-12 13:49:58 Josh attachment added Card0.Codecs.codec.3.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856307/+files/Card0.Codecs.codec.3.txt
2012-03-12 13:50:00 Josh attachment added Card1.Amixer.values.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856308/+files/Card1.Amixer.values.txt
2012-03-12 13:50:03 Josh attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856309/+files/CurrentDmesg.txt
2012-03-12 13:50:05 Josh attachment added Lspci.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856310/+files/Lspci.txt
2012-03-12 13:50:07 Josh attachment added Lsusb.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856312/+files/Lsusb.txt
2012-03-12 13:50:09 Josh attachment added PciMultimedia.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856313/+files/PciMultimedia.txt
2012-03-12 13:50:11 Josh attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856314/+files/ProcCpuinfo.txt
2012-03-12 13:50:12 Josh attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856315/+files/ProcEnviron.txt
2012-03-12 13:50:15 Josh attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856316/+files/ProcInterrupts.txt
2012-03-12 13:50:16 Josh attachment added ProcModules.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856317/+files/ProcModules.txt
2012-03-12 13:50:18 Josh attachment added PulseSinks.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856318/+files/PulseSinks.txt
2012-03-12 13:50:21 Josh attachment added PulseSources.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856319/+files/PulseSources.txt
2012-03-12 13:50:23 Josh attachment added UdevDb.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856320/+files/UdevDb.txt
2012-03-12 13:50:25 Josh attachment added UdevLog.txt https://bugs.launchpad.net/bugs/910151/+attachment/2856321/+files/UdevLog.txt
2012-03-12 15:19:28 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2012-03-12 15:19:50 Joseph Salisbury linux (Ubuntu): status Incomplete Confirmed
2013-01-19 11:54:39 Martin Geiger bug added subscriber Martin Geiger
2013-08-14 19:22:26 Randy Allen bug added subscriber Randy Allen
2013-08-19 01:39:10 penalvch linux (Ubuntu): status Confirmed Incomplete
2013-08-19 01:40:20 penalvch tags apport-collected bot-comment canon network oneiric pixma printing running-unity apport-collected bios-outdated-f7 bot-comment needs-upstream-testing oneiric running-unity
2013-08-19 04:11:04 penalvch linux (Ubuntu): status Incomplete Invalid