Ubuntu 11.10 Server WOL does not work

[Legend Li]

1. Hardware: Dell Precision T3400 workstation with NIC BCM5754

2. Problem isolate:
two disks installed with Windows 7 and Ubuntu 11.10
Shutdown this workstation by Windows7, after sending the magic packet, WOL works
Shutdown this workstation by Ubuntu11.10, after sending the magic packet, WOL does NOT work
So, BIOS setting is OK, WOL sever is OK

3. Detail Information:
   a. result of ethtool eth0
   Settings for eth0:
        Supported ports: [ TP ]
        Supported link modes: 10baseT/Half 10baseT/Full
                                100baseT/Half 100baseT/Full
                                1000baseT/Half 1000baseT/Full
        Supports auto-negotiation: Yes
        Advertised link modes: 10baseT/Half 10baseT/Full
                                100baseT/Half 100baseT/Full
                                1000baseT/Half 1000baseT/Full
        Advertised pause frame use: Symmetric
        Advertised auto-negotiation: Yes
        Speed: 1000Mb/s
        Duplex: Full
        Port: Twisted Pair
        PHYAD: 1
        Transceiver: internal
        Auto-negotiation: on
        MDI-X: Unknown
        Supports Wake-on: g
        Wake-on: g
        Current message level: 0x000000ff (255)
                               drv probe link timer ifdown ifup rx_err tx_err

        b. Result Wakeup PCI device:
Device S-state Status Sysfs node
VBTN S4 *enabled
PCI0 S5 *disabled no-bus:pci0000:00
PCI4 S5 *enabled pci:0000:00:1e.0
PCI3 S5 *disabled
PCI1 S5 *disabled pci:0000:00:01.0
PCI6 S5 *disabled pci:0000:00:1c.5
USB0 S3 *disabled pci:0000:00:1d.0
USB1 S3 *disabled pci:0000:00:1d.1
USB2 S3 *disabled pci:0000:00:1d.2
USB3 S3 *disabled pci:0000:00:1a.0
USB4 S3 *disabled pci:0000:00:1a.1
USB5 S3 *disabled pci:0000:00:1a.2

       c. List PCI device
sudo lspci -k
04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)
        Subsystem: Dell Precision T3400
        Kernel driver in use: tg3
        Kernel modules: tg3

[Vadim Rutkovsky (roignac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 902042

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Legend Li (legend-li)]

OK, I tried a lot of times, but can't get apport-collect work, I didn't find the file launchpad.credentials, and I tried touch /home/root/.cache/apport/launchpad.credentials, also elinks was tried as will, Is there any other way to send the debug package instead of apport-collect since I am using a pure text headless server.

[Vadim Rutkovsky (roignac)]

I found a duplicate for this issue - bug 714417, closing as duplicate

[Vadim Rutkovsky (roignac)]

On apport-collect: w3m can be used as a browser on headeless servers, could you please open another issue, if you still can't use apport?

[Legend Li (legend-li)]

Obviously that bug is related with network manager, is there a network manager in Ubuntu server without GUI?

[Vadim Rutkovsky (roignac)]

Yes, it is installed by default. Could you please try WOL after
disabling/removing the manager as in original report?

[Legend Li (legend-li)]

I am using static IP addresss , and I'm still not sure if the "Network manager" will be installed in a Ubuntu servre without any GUI installed?

[cantenna (stevecooke-c)]

Hi there!

I too have this bug.

I have removed the newtork manager and set up dhcp with interfaces.

Seems like the shutdown command is too aggressive (my 2 cents)

temp fix, i've disabled Shutdown by
chmod 0 /sbin/shutdown

i'll use iboot to restart my ubuntu 11.10 for time being.

ubuntu 11.10 is so awsome!!!

[maslokm (maslokm)]

Check state of our network card using "acpitool -w". If it's disabled, enable it manually using "acpitool -W X", where X is the number of your card. It worked for me.

Discussion about this is here: http://ubuntuforums.org/showthread.php?t=1380776