problem with shutdown ubuntu 11.10 x64

[stefano colombo]

shutdown is blocked at the ubuntu logo everytime

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 889882

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[ROBERT BURR (robert-burr)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC1200 Analog [ALC1200 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bob 2164 F.... pulseaudio
 /dev/snd/controlC0: bob 2164 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 22'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,103c2a66,00100101'
   Controls : 31
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'SAA7134'/'saa7133[0] at 0xfddfe000 irq 18'
   Mixer name : 'SAA7134 Mixer'
   Components : ''
   Controls : 6
   Simple ctrls : 3
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=60e60747-af5c-4454-b1f3-ea994e364ff4
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: HP-Pavilion FR453AA-ABU s3652uk
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=80b1cbbd-452b-489b-8f1c-61247b7443c5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-13-generic N/A
 linux-backports-modules-3.0.0-13-generic N/A
 linux-firmware 1.60
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: oneiric running-unity
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-11-25 (2 days ago)
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 06/18/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.18
dmi.board.name: Acacia
dmi.board.vendor: OEM_MB
dmi.board.version: 1.02
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.18:bd06/18/2008:svnHP-Pavilion:pnFR453AA-ABUs3652uk:pvr:rvnOEM_MB:rnAcacia:rvr1.02:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: FR453AA-ABU s3652uk
dmi.sys.vendor: HP-Pavilion

[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[ROBERT BURR (robert-burr)]

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[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the others). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Thanks in advance.

[ROBERT BURR (robert-burr)]

Following the suggestion/request of Joseph Salisbury above, I tested kernel-fixed-upstream-v3.2-rc1.

I am still a Linux newbie and found the instructions slightly confusing. I did not download the linux header file at first, but tried to install the kernel using sudo dpkg -i *.deb.

Seeing error messages, I then did download the header file and ran the command again.
The upshot is that

1) the computer does shut down properly

2) After booting up message box appears - Could not apply the stored configuration for monitors
       Only a few screen resolutions are available.
3 Old kernel versions seem to be affected also.
 I may not be able to boot them up and uninstall the new kernel

[ROBERT BURR (robert-burr)]

The problem is completely solved now.
I removed the latest kernel which I had messed up when loading.
When I reinstalled it, the system works mostly faultlessly and boots down normally
Thanks

[penalvch (penalvch)]

stefano colombo, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]