Wireless drops out with rt2800pci on RT3090 card

Bug #888227 reported by Ben Linsey-Bloom on 2011-11-09
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned
Oneiric
Undecided
Unassigned
Precise
Undecided
Unassigned

Bug Description

My wireless drops out quite frequently with the rt2800pci module on Ralink RT3090 wireless n card.

dmesg shows an error like this every time the wireless disassociates itself:
no probe response from AP *MAC ADDRESS* after 500ms time-out.

Once it happens the network manager applet keeps trying to reconnect but seems to never be properly disconnected or connect again. The only way to reconnect is to reload rt2800pci with modprobe.

I think this used to happen on Natty but I was able to blacklist rt2800pci and use rt2860sta instead. Now with kernel 3.x.x on Oneric rt2860sta is no longer available.

Ubuntu 11.10 (64-bit)
Kernel 3.0.0-12-generic
linux-firmware v1.60
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ben 2326 F.... pulseaudio
 /dev/snd/controlC0: ben 2326 F.... pulseaudio
 /dev/snd/pcmC0D0p: ben 2326 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4100000 irq 48'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c1448,00100402'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xd4020000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=d8ef4f63-5434-4d95-80cd-649702cfb3b3
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=e8743556-da7b-440d-bc19-956ba1e48ca5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging precise staging precise staging
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.23
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1448
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 65.35
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.23:bd10/21/2010:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058A110000242B10010020100:rvnHewlett-Packard:rn1448:rvr65.35:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 058A110000242B10010020100
dmi.sys.vendor: Hewlett-Packard

Tim Gardner (timg-tpi) wrote :

This is probably a kernel issue, not firmware.

affects: linux-firmware (Ubuntu) → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 888227

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu Oneiric):
status: New → Incomplete
tags: added: oneiric
Tony Mugan (tmugan) wrote :

In a related bug, I have tested mainline kernel 3.4 rc2 and it works for Ubuntu 12.04 with a Sony Vaio laptop with the RT3090 chipset wifi.
I could not get it working with the current kernel in 12.04 which is 3.2 .0-22-generic. It just repeatedly tried to connect to the wifi and asked me for password but never connected.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/978047

The link for the kernel download is in that other bug link.

Changed in linux (Ubuntu Precise):
status: Incomplete → Confirmed
tags: added: kernel-fixed-upstream

Ben L-B, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu Precise):
status: Confirmed → Incomplete
Tim Felgate (tim-8aw3u04umos) wrote :

I have applied a solution recommended at http://askubuntu.com/questions/84959/ralink-rt3060-driver-not-working which involved changing the settings in /usr/lib/pm-utils/power.d/wireless to disable power management of the wireless card. My network card is rt3090 and the driver is rt2800 as installed from the 12.04 LTS desktop CD (64-bit). This has stopped the drop outs.

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tags: added: apport-collected precise staging
description: updated

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu Oneiric):
status: Incomplete → Confirmed

This bug happened for me a lot on 11.10.
I upgraded to 12.04 a couple of days ago and I have yet to see if Tim Felgate's fix is required on my machine.

Changed in linux (Ubuntu Oneiric):
status: Confirmed → Incomplete
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu Precise) because there has been no activity for 60 days.]

Changed in linux (Ubuntu Precise):
status: Incomplete → Expired
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu Oneiric) because there has been no activity for 60 days.]

Changed in linux (Ubuntu Oneiric):
status: Incomplete → Expired
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