After suspending the machine via suspend_test --full the machine stops in an unrecoverable state.

Bug #879734 reported by Mark Nighswonger on 2011-10-22
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

http://testcases.qa.ubuntu.com/System/SuspendResume
Extended Suspend/Resume test
Case ID: snr-002

Run the suspend/resume test script included in Ubuntu:
sudo /usr/share/checkbox/scripts/suspend_test --full
or run the following if testing a server:
sudo /usr/share/checkbox/scripts/suspend_test --server
This will perform a number of suspend/resume tests. The first few of these require human intervention such as unplugging the AC cord and replacing it. Once the main stress test starts no further intervention will be needed. Any failures to resume should trigger apport which will guide you in filing a bug in Launchpad.

The manual suspend and lid close suspend works fine.
The problem appears to be in the script. sudo /usr/share/checkbox/scripts/suspend_test --full
Not only does it end up in an unrecoverable state, it also fails to trigger the apport feature to file the bug.
It is also a regression because it had worked properly in previous releases.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mark 1570 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x98200000 irq 44'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,10250349,00100001'
   Controls : 17
   Simple ctrls : 10
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=f909f047-025d-404e-9753-04df8ab991bd
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Acer AO532h
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=e23243f8-36cb-4a0a-a3f4-9e45017929de ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-10-16 (7 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/28/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AO532h
dmi.board.vendor: Acer
dmi.board.version: V1.26
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.26
dmi.modalias: dmi:bvnAcer:bvrV1.26:bd04/28/2011:svnAcer:pnAO532h:pvrV1.26:rvnAcer:rnAO532h:rvrV1.26:cvnAcer:ct10:cvrV1.26:
dmi.product.name: AO532h
dmi.product.version: V1.26
dmi.sys.vendor: Acer

Mark Nighswonger (marknigh) wrote :
Mark Nighswonger (marknigh) wrote :
affects: ubuntu → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 879734

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected oneiric running-unity
description: updated

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/879734

tags: added: laptop-testing

Mark Nighswonger, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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