2011-08-14 17:59:57 |
travis sparks |
bug |
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|
added bug |
2011-08-14 17:59:57 |
travis sparks |
attachment added |
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lspci-vnvn.log https://bugs.launchpad.net/bugs/826386/+attachment/2277955/+files/lspci-vnvn.log |
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2011-08-14 18:07:01 |
travis sparks |
description |
I first encountered this bug in Natty Narwhal. However my inexperience with working with Ubuntu prevented me from filing a proper bug report. Basically, what's happening is, the system starts to boot up, then the screen goes black. The computer is still running and booting normally, however, the back light for the display does not come on. This was confirmed by shining a light into the screen and seeing the Ubuntu desktop.
I performed a fresh installation of Maverick Meerkat and then did an upgrade to Natty Narwhal. The same problem. However, when booted with a previous Linux kernel version, there is no problem. This leads me to believe the problem is with the kernel, and not Xorg as the back light fails to power on at kernel boot.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-8-generic 3.0.0-8.10
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 4151 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46'
Mixer name : 'Realtek ALC272X'
Components : 'HDA:10ec0272,10250459,00100001'
Controls : 20
Simple ctrls : 12
CasperVersion: 1.278
Date: Sun Aug 14 16:47:43 2011
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812)
MachineType: Acer Aspire 5734Z
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz
RelatedPackageVersions:
linux-restricted-modules-3.0.0-8-generic N/A
linux-backports-modules-3.0.0-8-generic N/A
linux-firmware 1.59
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5734Z
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire 5734Z
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
I first encountered this bug in Natty Narwhal. However my inexperience with working with Ubuntu prevented me from filing a proper bug report. Basically, what's happening is, the system starts to boot up, then the screen goes black. The computer is still running and booting normally, however, the back light for the display does not come on. This was confirmed by shining a light into the screen and seeing the Ubuntu desktop.
I performed a fresh installation of Maverick Meerkat and then did an upgrade to Natty Narwhal. The same problem. However, when booted with a previous Linux kernel version, there is no problem. This leads me to believe the problem is with the kernel, and not Xorg as the back light fails to power on at kernel boot.
This bug is also effecting the current Oneiric Ocelot build which is Alpha 3. This bug report pertains to Oneiric Ocelot.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-8-generic 3.0.0-8.10
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 4151 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46'
Mixer name : 'Realtek ALC272X'
Components : 'HDA:10ec0272,10250459,00100001'
Controls : 20
Simple ctrls : 12
CasperVersion: 1.278
Date: Sun Aug 14 16:47:43 2011
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812)
MachineType: Acer Aspire 5734Z
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz
RelatedPackageVersions:
linux-restricted-modules-3.0.0-8-generic N/A
linux-backports-modules-3.0.0-8-generic N/A
linux-firmware 1.59
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5734Z
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire 5734Z
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
2011-08-14 18:12:55 |
travis sparks |
summary |
No display backlight |
No backlight display Acer Aspire 5734Z |
|
2011-08-15 12:29:07 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
2011-08-22 01:02:59 |
Isa Dsouza |
bug |
|
|
added subscriber Isa Dsouza |
2011-08-23 23:13:59 |
Isa Dsouza |
removed subscriber Isa Dsouza |
|
|
|
2011-08-24 00:12:09 |
Douglas Bodden |
bug |
|
|
added subscriber Douglas Bodden |
2011-09-12 22:13:41 |
Brad Figg |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2011-09-12 22:13:44 |
Brad Figg |
tags |
amd64 apport-bug oneiric running-unity |
amd64 apport-bug kernel-request-3.0.0-11.17 oneiric running-unity |
|
2011-09-13 18:10:06 |
travis sparks |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2011-09-13 18:42:03 |
travis sparks |
bug task added |
|
linux (Fedora) |
|
2011-09-13 18:42:14 |
travis sparks |
linux (Fedora): status |
New |
Confirmed |
|
2011-09-14 15:02:26 |
Brad Figg |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2011-09-14 15:02:28 |
Brad Figg |
tags |
amd64 apport-bug kernel-request-3.0.0-11.17 oneiric running-unity |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 oneiric running-unity |
|
2011-09-18 17:46:24 |
travis sparks |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2011-09-24 07:33:02 |
Brad Figg |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2011-09-24 07:33:05 |
Brad Figg |
tags |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 oneiric running-unity |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 oneiric running-unity |
|
2011-10-20 04:46:35 |
Douglas Bodden |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2011-10-20 05:01:12 |
Brad Figg |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2011-10-20 05:01:16 |
Brad Figg |
tags |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 oneiric running-unity |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity |
|
2011-10-21 14:24:07 |
Douglas Bodden |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2011-10-24 16:22:16 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
2011-10-24 16:22:30 |
Joseph Salisbury |
tags |
amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity |
amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity |
|
2011-10-27 12:53:17 |
Daniele Napolitano |
bug |
|
|
added subscriber Daniele Napolitano |
2011-11-12 19:03:37 |
Deshank Baranwal |
bug |
|
|
added subscriber Deshank Baranwal |
2011-11-12 19:09:22 |
Deshank Baranwal |
linux (Ubuntu): status |
Triaged |
Confirmed |
|
2011-12-15 00:18:36 |
Reid Boyce |
bug |
|
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added subscriber Reid Boyce |
2012-01-30 21:11:35 |
sma |
bug |
|
|
added subscriber sma |
2012-02-15 23:52:55 |
Brad Figg |
linux (Ubuntu): importance |
Undecided |
High |
|
2012-02-18 00:10:50 |
Tyler Kenna |
bug |
|
|
added subscriber Tyler Kenna |
2012-05-07 10:29:08 |
jrb114 |
bug |
|
|
added subscriber jrb114 |
2012-05-14 16:08:35 |
Jonatã Bolzan Loss |
bug |
|
|
added subscriber jonata |
2012-05-28 17:43:00 |
Benjamin |
marked as duplicate |
|
765438 |
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2012-10-30 08:06:49 |
Rugut Kibet4 |
bug |
|
|
added subscriber Rugut Kibet4 |
2013-11-04 01:39:38 |
penalvch |
summary |
No backlight display Acer Aspire 5734Z |
8086:2a42 No backlight display Acer Aspire 5734Z |
|
2013-11-24 17:31:06 |
penalvch |
removed duplicate marker |
765438 |
|
|
2013-11-24 17:31:18 |
penalvch |
bug task deleted |
linux (Ubuntu) |
|
|
2013-11-24 17:31:40 |
penalvch |
affects |
linux (Fedora) |
linux (Ubuntu) |
|
2013-11-24 17:31:40 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
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2013-11-24 17:31:53 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Medium |
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2013-11-24 17:32:12 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity |
amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity |
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2013-11-24 17:32:35 |
penalvch |
tags |
amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity |
amd64 apport-bug bios-outdated-v1.06 bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity |
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2013-11-24 17:32:41 |
penalvch |
attachment removed |
lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/826386/+attachment/2277955/+files/lspci-vnvn.log |
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2014-01-24 04:17:43 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|