Activity log for bug #826386

Date Who What changed Old value New value Message
2011-08-14 17:59:57 travis sparks bug added bug
2011-08-14 17:59:57 travis sparks attachment added lspci-vnvn.log https://bugs.launchpad.net/bugs/826386/+attachment/2277955/+files/lspci-vnvn.log
2011-08-14 18:07:01 travis sparks description I first encountered this bug in Natty Narwhal. However my inexperience with working with Ubuntu prevented me from filing a proper bug report. Basically, what's happening is, the system starts to boot up, then the screen goes black. The computer is still running and booting normally, however, the back light for the display does not come on. This was confirmed by shining a light into the screen and seeing the Ubuntu desktop. I performed a fresh installation of Maverick Meerkat and then did an upgrade to Natty Narwhal. The same problem. However, when booted with a previous Linux kernel version, there is no problem. This leads me to believe the problem is with the kernel, and not Xorg as the back light fails to power on at kernel boot. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: linux-image-3.0.0-8-generic 3.0.0-8.10 ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1 Uname: Linux 3.0.0-8-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 4151 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46' Mixer name : 'Realtek ALC272X' Components : 'HDA:10ec0272,10250459,00100001' Controls : 20 Simple ctrls : 12 CasperVersion: 1.278 Date: Sun Aug 14 16:47:43 2011 LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812) MachineType: Acer Aspire 5734Z ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz RelatedPackageVersions: linux-restricted-modules-3.0.0-8-generic N/A linux-backports-modules-3.0.0-8-generic N/A linux-firmware 1.59 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/20/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.02 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5734Z dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire 5734Z dmi.product.version: V1.02 dmi.sys.vendor: Acer I first encountered this bug in Natty Narwhal. However my inexperience with working with Ubuntu prevented me from filing a proper bug report. Basically, what's happening is, the system starts to boot up, then the screen goes black. The computer is still running and booting normally, however, the back light for the display does not come on. This was confirmed by shining a light into the screen and seeing the Ubuntu desktop. I performed a fresh installation of Maverick Meerkat and then did an upgrade to Natty Narwhal. The same problem. However, when booted with a previous Linux kernel version, there is no problem. This leads me to believe the problem is with the kernel, and not Xorg as the back light fails to power on at kernel boot. This bug is also effecting the current Oneiric Ocelot build which is Alpha 3. This bug report pertains to Oneiric Ocelot. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: linux-image-3.0.0-8-generic 3.0.0-8.10 ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1 Uname: Linux 3.0.0-8-generic x86_64 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. AplayDevices:  **** List of PLAYBACK Hardware Devices ****  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]    Subdevices: 1/1    Subdevice #0: subdevice #0 Architecture: amd64 ArecordDevices:  **** List of CAPTURE Hardware Devices ****  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]    Subdevices: 1/1    Subdevice #0: subdevice #0 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: ubuntu 4151 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info:  Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46'    Mixer name : 'Realtek ALC272X'    Components : 'HDA:10ec0272,10250459,00100001'    Controls : 20    Simple ctrls : 12 CasperVersion: 1.278 Date: Sun Aug 14 16:47:43 2011 LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812) MachineType: Acer Aspire 5734Z ProcEnviron:  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz RelatedPackageVersions:  linux-restricted-modules-3.0.0-8-generic N/A  linux-backports-modules-3.0.0-8-generic N/A  linux-firmware 1.59 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/20/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.02 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 5734Z dmi.board.vendor: Acer dmi.board.version: V1.02 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.02 dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02: dmi.product.name: Aspire 5734Z dmi.product.version: V1.02 dmi.sys.vendor: Acer
2011-08-14 18:12:55 travis sparks summary No display backlight No backlight display Acer Aspire 5734Z
2011-08-15 12:29:07 Brad Figg linux (Ubuntu): status New Confirmed
2011-08-22 01:02:59 Isa Dsouza bug added subscriber Isa Dsouza
2011-08-23 23:13:59 Isa Dsouza removed subscriber Isa Dsouza
2011-08-24 00:12:09 Douglas Bodden bug added subscriber Douglas Bodden
2011-09-12 22:13:41 Brad Figg linux (Ubuntu): status Confirmed Incomplete
2011-09-12 22:13:44 Brad Figg tags amd64 apport-bug oneiric running-unity amd64 apport-bug kernel-request-3.0.0-11.17 oneiric running-unity
2011-09-13 18:10:06 travis sparks linux (Ubuntu): status Incomplete Confirmed
2011-09-13 18:42:03 travis sparks bug task added linux (Fedora)
2011-09-13 18:42:14 travis sparks linux (Fedora): status New Confirmed
2011-09-14 15:02:26 Brad Figg linux (Ubuntu): status Confirmed Incomplete
2011-09-14 15:02:28 Brad Figg tags amd64 apport-bug kernel-request-3.0.0-11.17 oneiric running-unity amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 oneiric running-unity
2011-09-18 17:46:24 travis sparks linux (Ubuntu): status Incomplete Confirmed
2011-09-24 07:33:02 Brad Figg linux (Ubuntu): status Confirmed Incomplete
2011-09-24 07:33:05 Brad Figg tags amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 oneiric running-unity amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 oneiric running-unity
2011-10-20 04:46:35 Douglas Bodden linux (Ubuntu): status Incomplete Confirmed
2011-10-20 05:01:12 Brad Figg linux (Ubuntu): status Confirmed Incomplete
2011-10-20 05:01:16 Brad Figg tags amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 oneiric running-unity amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity
2011-10-21 14:24:07 Douglas Bodden linux (Ubuntu): status Incomplete Confirmed
2011-10-24 16:22:16 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2011-10-24 16:22:30 Joseph Salisbury tags amd64 apport-bug kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity
2011-10-27 12:53:17 Daniele Napolitano bug added subscriber Daniele Napolitano
2011-11-12 19:03:37 Deshank Baranwal bug added subscriber Deshank Baranwal
2011-11-12 19:09:22 Deshank Baranwal linux (Ubuntu): status Triaged Confirmed
2011-12-15 00:18:36 Reid Boyce bug added subscriber Reid Boyce
2012-01-30 21:11:35 sma bug added subscriber sma
2012-02-15 23:52:55 Brad Figg linux (Ubuntu): importance Undecided High
2012-02-18 00:10:50 Tyler Kenna bug added subscriber Tyler Kenna
2012-05-07 10:29:08 jrb114 bug added subscriber jrb114
2012-05-14 16:08:35 Jonatã Bolzan Loss bug added subscriber jonata
2012-05-28 17:43:00 Benjamin marked as duplicate 765438
2012-10-30 08:06:49 Rugut Kibet4 bug added subscriber Rugut Kibet4
2013-11-04 01:39:38 penalvch summary No backlight display Acer Aspire 5734Z 8086:2a42 No backlight display Acer Aspire 5734Z
2013-11-24 17:31:06 penalvch removed duplicate marker 765438
2013-11-24 17:31:18 penalvch bug task deleted linux (Ubuntu)
2013-11-24 17:31:40 penalvch affects linux (Fedora) linux (Ubuntu)
2013-11-24 17:31:40 penalvch linux (Ubuntu): status Confirmed Incomplete
2013-11-24 17:31:53 penalvch linux (Ubuntu): importance Undecided Medium
2013-11-24 17:32:12 penalvch tags amd64 apport-bug kernel-bug-exists-upstream kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20 oneiric running-unity amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity
2013-11-24 17:32:35 penalvch tags amd64 apport-bug bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity amd64 apport-bug bios-outdated-v1.06 bot-stop-nagging kernel-bug-exists-upstream oneiric running-unity
2013-11-24 17:32:41 penalvch attachment removed lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/826386/+attachment/2277955/+files/lspci-vnvn.log
2014-01-24 04:17:43 Launchpad Janitor linux (Ubuntu): status Incomplete Expired