Multitouch doesn't work on Acer 522

Bug #816110 reported by darkshvein on 2011-07-25
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I tried:
1. without xorg.conf
2. with aticonfig xorg.conf
3. install utouch package
4. This link
http://www.manticore-projects.com/content/en/software/guides/aspire522.htm
 Scrolling not work too!
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: aure 1473 F.... pulseaudio
CRDA: Error: [Errno 2] Нет такого файла или каталога
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xf0544000 irq 40'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0xf0540000 irq 16'
   Mixer name : 'Conexant CX20584'
   Components : 'HDA:14f15068,10250543,00100302'
   Controls : 16
   Simple ctrls : 10
DistroRelease: Ubuntu 11.10
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 064e:d214 Suyin Corp.
MachineType: Acer Aspire One 522
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=ru_RU:en
 LANG=ru_RU.UTF-8
 LC_MESSAGES=ru_RU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=44ce93ee-7a29-4727-a24a-dcc54cd04f4c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-7.8-generic 3.0.0
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-7-generic N/A
 linux-backports-modules-3.0.0-7-generic N/A
 linux-firmware 1.56
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: oneiric unity-2d
Uname: Linux 3.0.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/21/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.09
dmi.board.name: Aspire One 522
dmi.board.vendor: Acer
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.09:bd03/21/2011:svnAcer:pnAspireOne522:pvrV1.09:rvnAcer:rnAspireOne522:rvrV1.09:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire One 522
dmi.product.version: V1.09
dmi.sys.vendor: Acer

darkshvein (darkshvein) wrote :

actual xorg.conf

description: updated
darkshvein (darkshvein) on 2011-07-26
description: updated
Joe Burgess (joemburgess) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 816110
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected oneiric unity-2d
description: updated

apport information

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tags: added: hw-specific
tags: added: needs-upstream-testing
tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
summary: - Don't work multitouch on acer 522
+ Multitouch doesn't work on Acer 522
Joe Burgess (joemburgess) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 565543, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

It looks like your touchpad isn't being recognized incorrectly. that other bug report is working to fix that and thankfully an upstream bug report has been created and looks to be getting closer to patched.

Hope that helps

darkshvein (darkshvein) wrote :

addition: touchpad scrolling work on Ubuntu live 10.04 (2.6.32-24 AMD64).
xorg log:
http://pastebin.com/4Yab9PYJ

darkshvein, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Download full text (5.6 KiB)

I don't know, I not own this netbook, now.
16.09.2013 9:01 пользователь "Christopher M. Penalver" <
<email address hidden>> написал:

> darkshvein, this bug was reported a while ago and there hasn't been any
> activity in it recently. We were wondering if this is still an issue? If
> so, could you please test for this with the latest development release
> of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
> /daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> kernel folder, but the one all the way at the bottom. Once you've tested
> the upstream kernel, please comment on which kernel version specifically
> you tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11.1
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank you for your
> understanding.
>
> ** This bug is no longer a duplicate of bug 565543
> Alps touchpad detected as ImPS/2 Generic Wheel Mouse(in VAIO E series)
> after the kernel upgrade
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/816110
>
> Title:
> Multitouch doesn't work on Acer 522
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I tried:
> 1. without xorg.conf
> 2. with aticonfig xorg.conf
> 3. install utouch package
> 4. This link
>
> http://www.manticore-projects.com/content/en/software/guides/aspire522.htm
> Scrolling not work too!
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 1: SB [HDA ATI SB], device 0: CONEXANT Analog [CONEXANT Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: aure 1473 F.... pulseaudio
> CRDA: Error: [Errno 2] Нет такого файла или каталог...

Read more...

darkshvein, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/816110/comments/23 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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