ubuntu 11.04 will not wake up from suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: firefox
I just loaded Ubuntu 11.04 on my Thinkpad R40, and now I find that whenever the computer goes to sleep, it will not wake up! I touch the keyboard to waken the system, and I can hear the hard drive start spinning, and my wireless indicator starts flashing, but the screen stays blank. Eventually, I need to hold down the power button to shut manually shut down the system and then re-start it. Since tow of the reasons I switched to Ubuntu were its alleged speed and power savings, this is extremely frustrating!
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: firefox 4.0.1+build1+
ProcVersionSign
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Mon May 23 15:43:44 2011
FirefoxPackages:
firefox 4.0.1+build1+
flashplugin-
adobe-flashplugin N/A
icedtea-plugin N/A
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'I82801DBICH4'
Mixer name : 'Analog Devices AD1981B'
Components : 'AC97a:41445374'
Controls : 26
Simple ctrls : 18
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'
Mixer name : 'ThinkPad EC (unknown)'
Components : ''
Controls : 2
Simple ctrls : 1
Card29.
Simple mixer control 'Console',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 14
Mono: Playback 7 [50%] [on]
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lsusb:
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: IBM 289754U
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.52
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: natty
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin nopasswdlogin plugdev sambashare tape video
dmi.bios.date: 10/13/2003
dmi.bios.vendor: IBM
dmi.bios.version: 1PET49WW (1.17 )
dmi.board.name: 289754U
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.
dmi.modalias: dmi:bvnIBM:
dmi.product.name: 289754U
dmi.product.
dmi.sys.vendor: IBM
affects: | firefox (Ubuntu) → ubuntu |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
Hi Rob,
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal (press ctrl-alt-t to open a terminal):
apport-collect -p linux 787203
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https:/ /wiki.ubuntu. com/ReportingBu gs.
Also, once you've gathered the information as requested above, could you put the system to sleep again (by closing the lid) and then waking it up again (opening the lid)? One of three things might happen:
1- The system doesn't enter sleep at all on the second try, requiring powering it off as you have observed.
2- The system enters sleep and on resuming the second time, the screen might come back up fine.
3- The system enters sleep and on resuming the second time, it is still unresponsive as you have observed.
Please let me know how things behave.
Thanks!