32bit PAE Thinkpad W510 cannot suspend when > 4 GB memory are in the machine

Bug #786010 reported by Sean Dague on 2011-05-20
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Low
Unassigned

Bug Description

I've got a Thinkpad W510, which can handle up to 16 GB of memory. Running 32bit Maverick (because I need some 32bit binary only applications). The machine shipped with 4 GB of memory, and suspended and resumed regularly. However after upgrading to 12 GB of memory the machine would consistantly fail to resume after the second suspend in a row.

On the second attempted resume all lights on the keyboard flash every 4 seconds, and a hard reset is required. After trying different configurations of the DIMMS, dropping down to 8 GB, it still happened. After the last crash I removed another 4GB of RAM taking me back to 4GB, and now suspend resume has worked 4 times in a row without fail.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sdague 2371 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf2620000 irq 54'
   Mixer name : 'Conexant CX20585'
   Components : 'HDA:14f15069,17aa218b,00100302'
   Controls : 6
   Simple ctrls : 4
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 16'
   Mixer name : 'Nvidia GT220 HDMI'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 6MHT44WW-1.19'
   Mixer name : 'ThinkPad EC 6MHT44WW-1.19'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Fri May 20 19:01:44 2011
HibernationDevice: RESUME=UUID=fed0259c-5d23-4b6d-be0c-4101155cc8b8
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: LENOVO 4389AN7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=934ef9a9-da2e-4807-a79f-329f47bdc3ea ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.8
SourcePackage: linux
dmi.bios.date: 02/24/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6NET76WW (1.37 )
dmi.board.name: 4389AN7
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6NET76WW(1.37):bd02/24/2011:svnLENOVO:pn4389AN7:pvrThinkPadW510:rvnLENOVO:rn4389AN7:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4389AN7
dmi.product.version: ThinkPad W510
dmi.sys.vendor: LENOVO

Sean Dague (sdague) wrote :
Brad Figg (brad-figg) on 2011-05-22
Changed in linux (Ubuntu):
status: New → Confirmed

Sean Dague, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? As well, could you please confirm this issue exists with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, could you please run the following command from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p %s %d

Additionally, could you please try to reproduce this with the upstream mainline kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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