USB mouse does not get detected. Need to unplug and replug after boot.

[WolphFang]

USB mouse does not get detected. Need to unplug and replug after boot.

Only started happening after upgrade from 10.10 to 11.04

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mjoyner 3067 F.... pulseaudio
 /dev/snd/controlC2: mjoyner 3067 F.... pulseaudio
 /dev/snd/controlC1: mjoyner 3067 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 23'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,10192801,00100001'
   Controls : 33
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'U0x4710x329'/'USB Device 0x471:0x329 at usb-0000:00:02.0-4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0471:0329'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3
   Mono: Capture 0 [0%] [30.00dB] [on]
Card2.Amixer.info:
 Card hw:2 'default'/'C-Media USB Headphone Set at usb-0000:00:02.0-7, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0d8c:000c'
   Controls : 5
   Simple ctrls : 3
Card3.Amixer.info:
 Card hw:3 'HDMI'/'HDA ATI HDMI at 0xfdefc000 irq 44'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card3.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon May 2 07:19:58 2011
HibernationDevice: RESUME=UUID=08d9707a-9149-4eb8-b98a-3eddc3613cdf
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Gateway GT5414E
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=0b7a3c76-4955-4886-966d-e7e427eea596 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.52
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to natty on 2011-04-30 (2 days ago)
dmi.bios.date: 01/03/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: MCP61P
dmi.board.vendor: ELITEGROUP
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd01/03/2007:svnGateway:pnGT5414E:pvr110:rvnELITEGROUP:rnMCP61P:rvr1.0:cvn:ct3:cvr:
dmi.product.name: GT5414E
dmi.product.version: 110
dmi.sys.vendor: Gateway

[Ikon (ikonocluster)]

I have the same problem. How can I help you to fix the bug? I'm bored to replug my mouse!

O.S: Ubuntu 11.04 (x86) - Gnome
Mouse model: Logitech RX250 (USB)

I tried 3 different USB slot and I always experienced the same problem.

[Edmond Dantes (edantes)]

Ditto. I´ve had this problem since 10.04, but could never pinpoint it for a bug report.

[Ikon (ikonocluster)]

Come on! It's a really boring bug. 2 months confirmed, unassigned and undecided... It's unbelievable! Do you know that some PC have not easily accessible ports? I can't replug the mouse everytime i reboot the PC. I'm working, I'm not doing a pic nic in the park!

[Ikon (ikonocluster)]

Errata corrige: 1 month. Sorry for the typing mistake.

[Ikon (ikonocluster)]

I found a solution: I used an usb hub for the mouse. I think it is something about the power supply: the hub would introduce a discontinuity in the signal and this acts like a replug.

I bet the software driver has a bad initialized variable somewhere. It is set correctly only after the first replug! Mine is only a feeling: I'm a programmer but I have never taken a look to the linux usb driver code.

[WolphFang (mjoyner-vbservices)]

On Thu, Jun 16, 2011 at 10:34 AM, Ikon <email address hidden> wrote:

> I found a solution: I used an usb hub for the mouse. I think it is
> something about the power supply: the hub would introduce a
> discontinuity in the signal and this acts like a replug.
>
>
I don't use a hub and have tried with the mouse on both front-side and
back-side ports.
I have noticed that after the first unplug-replug, that I can reboot the
machine and it does not need additional unplugging/replugging, just on first
power-up.

> --

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[Edmond Dantes (edantes)]

Confirming the work around reported in #6.

I have an old USB-1 hub by Linksys and plugged the mouse through it. It works every time.

[Elf (erika-l-fabricius)]

My power supply died, so I put my hard drives into another box. This was the only change to my system (OS and peripherals all untouched), and I am experiencing this bug only since. Quite perplexing, as well as galling, to suddenly have to crawl under my desk every time I want to start my computer. A genuine fix would be much appreciated, but in the meantime I will try to find a hub.

[miasma (miasma)]

I've seen this same bug reported in many forums but have NOT been able to find a solution anywhere other than replugging the USB pointer. Sometimes other USB pointer issues get mixed in but the common point for this particular issue is the pointer is never detected at startup but works fine after unplugging and replugging the pointer.

[miasma (miasma)]

OOps my last comment was a bit premature. I found another solution other than replugging the USB mouse. At boot enter your BIOS setup and look for an Integrated Peripherals section. It's counter intuitive, but worked for me. I disabled the USB mouse support entry. I have no idea why this worked but if you have the same problem give it a try, if it doesn't work you can always reset it by entering the BIOS again and changing it back to enabled.

Also see: http://www.techmetica.com/howto/ubun...and-solutions/

[Julian Wiedmann (jwiedmann)]

WolphFang,
there's a patch for some Nvidia USB controllers (including yours) in natty's latest kernel (2.6.38-11.48). Could you update and confirm whether this is still an issue?

[WolphFang (mjoyner-vbservices)]

So far so good. Mouse is working on every power off/power on cycle.

On Wed, Aug 24, 2011 at 6:50 PM, Julian Wiedmann
<email address hidden>wrote:

> WolphFang,
> there's a patch for some Nvidia USB controllers (including yours) in
> natty's latest kernel (2.6.38-11.48). Could you update and confirm whether
> this is still an issue?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/775498
>
> Title:
> USB mouse does not get detected. Need to unplug and replug after boot.
>
> Status in “linux” package in Ubuntu:
> Incomplete
> Status in “linux” package in Arch Linux:
> New
>
> Bug description:
> USB mouse does not get detected. Need to unplug and replug after boot.
>
> Only started happening after upgrade from 10.10 to 11.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: linux-image-2.6.38-8-generic 2.6.38-8.42
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic x86_64
> NonfreeKernelModules: fglrx
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: mjoyner 3067 F.... pulseaudio
> /dev/snd/controlC2: mjoyner 3067 F.... pulseaudio
> /dev/snd/controlC1: mjoyner 3067 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 23'
> Mixer name : 'Realtek ALC888'
> Components : 'HDA:10ec0888,10192801,00100001'
> Controls : 33
> Simple ctrls : 20
> Card1.Amixer.info:
> Card hw:1 'U0x4710x329'/'USB Device 0x471:0x329 at usb-0000:00:02.0-4,
> full speed'
> Mixer name : 'USB Mixer'
> Components : 'USB0471:0329'
> Controls : 2
> Simple ctrls : 1
> Card1.Amixer.values:
> Simple mixer control 'Mic',0
> Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
> Capture channels: Mono
> Limits: Capture 0 - 3
> Mono: Capture 0 [0%] [30.00dB] [on]
> Card2.Amixer.info:
> Card hw:2 'default'/'C-Media USB Headphone Set at usb-0000:00:02.0-7,
> full speed'
> Mixer name : 'USB Mixer'
> Components : 'USB0d8c:000c'
> Controls : 5
> Simple ctrls : 3
> Card3.Amixer.info:
> Card hw:3 'HDMI'/'HDA ATI HDMI at 0xfdefc000 irq 44'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100100'
> Controls : 4
> Simple ctrls : 1
> Card3.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> Date: Mon May 2 07:19:58 2011
> HibernationDevice: RESUME=UUID=08d9707a-9149-4eb8-b98a-3eddc3613cdf
> IwConfig:
> lo no wireless extensions.
>
> eth0 no wireless extensions.
>
> vboxnet0 no wireless extensions.
> MachineType: Gateway GT5414E
> ProcEnviron:
> LANGUAGE=en_US:en
> PATH=(custom, user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinu...

[Julian Wiedmann (jwiedmann)]

With the previous kernel, was this a problem after every shutdown?

[WolphFang (mjoyner-vbservices)]

On Tue, Aug 30, 2011 at 6:53 PM, Julian Wiedmann
<email address hidden>wrote:

> With the previous kernel, was this a problem after every shutdown?
>
>
Yes. 99.9% of the time. Everyone once in a blue moon it would work, but all
seems to fine now.

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   - Learn to speak Cherokee: http://www.cherokeelessons.com/
   - Cherokee Language Help BBS/Chat:
   http://www.cherokeelessons.com/phpBB3/viewforum.php?f=6
   - Cherokee Lessons PDF made with: http://www.lyx.org/

[Julian Wiedmann (jwiedmann)]

Thanks. So it seems like we can close this as fixed.
If anyone else continues to have similar issues after a kernel update, please open a new bug.

[WolphFang (mjoyner-vbservices)]

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