Ubuntu
linux package

package linux-image-2.6.38-8-generic-pae 2.6.38-8.42 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 2

Bug #775323 reported by Dave Rogers on 2011-05-02

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

The 2.6.38-8 kernel was not able to be installed on upgrading to natty. I'm not sure if I will be able to install it after the upgrade finishes. The bug report was automatically triggered, so I went with it..

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic-pae 2.6.38-8.42
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: drogers 2085 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfebfc000 irq 45'
   Mixer name : 'SigmaTel STAC9205'
   Components : 'HDA:838476a0,102801f2,00100204 HDA:14f12c06,14f1000f,00100000'
   Controls : 18
   Simple ctrls : 11
Date: Sun May 1 21:07:07 2011
ErrorMessage: ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=80e7a1c3-6e4a-1d8c-7008-563eccb693ee
MachineType: Dell Inc. Inspiron 1720
ProcKernelCmdLine: root=UUID=5428c633-451e-42dd-841c-5a4eaf814a76 ro
RelatedPackageVersions:
linux-restricted-modules-2.6.35-28-generic N/A
linux-backports-modules-2.6.35-28-generic N/A
linux-firmware 1.52
SourcePackage: linux
Title: package linux-image-2.6.38-8-generic-pae 2.6.38-8.42 failed to install/upgrade: ErrorMessage: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: Upgraded to natty on 2011-05-02 (0 days ago)
WpaSupplicantLog:

dmi.bios.date: 07/11/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0UK437
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/11/2008:svnDellInc.:pnInspiron1720:pvr:rvnDellInc.:rn0UK437:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1720
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Dave Rogers (drogers141) wrote on 2011-05-02:

AcpiTables.txt Edit (121.9 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (517 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (281 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (56.2 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.0 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (146 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (10.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (561 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (29.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (517 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.6 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (120 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (120.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (263.0 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptlog.gz Edit (9.2 KiB, application/x-gzip)
VarLogDistupgradeApttermlog.gz Edit (109.7 KiB, application/x-gzip)
VarLogDistupgradeHistorylog.gz Edit (27.9 KiB, application/x-gzip)
VarLogDistupgradeLspcitxt.gz Edit (784 bytes, application/x-gzip)
VarLogDistupgradeMainlog.gz Edit (18.3 KiB, application/x-gzip)
VarLogDistupgradeTermlog.gz Edit (97.8 KiB, application/x-gzip)
WifiSyslog.txt Edit (374.6 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2011-05-04

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Dave Rogers (drogers141) wrote on 2011-05-04:

Download full text (3.4 KiB)

Hi all,
I was able to install the current pae kernel eventually. After a few attempts at purging the kernel packages then reinstalling and attempting to reconfigure, I had to remove nvidia-common. Here is some relevant output:

Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/dkms 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
* dkms: running auto installation service for kernel 2.6.38-8-generic
* nvidia-current (270.41.06)... [ OK ]
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
run-parts: executing /etc/kernel/postinst.d/nvidia-common 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
run-parts: /etc/kernel/postinst.d/nvidia-common exited with return code 10
Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-2.6.38-8-generic.postinst line 1010.
dpkg: error processing linux-image-2.6.38-8-generic (--configure):
subprocess installed post-installation script returned error exit status 2
Setting up linux-image-2.6.38-8-generic-pae (2.6.38-8.42) ...
Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.38-8-generic-pae
Running postinst hook script /sbin/update-grub.

Hi all,
I was able to install the current pae kernel eventually.  After a few attempts at purging the kernel packages then reinstalling and attempting to reconfigure, I had to remove nvidia-common.  Here is some relevant output:

Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/dkms 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
 * dkms: running auto installation service for kernel 2.6.38-8-generic          
 *       nvidia-current (270.41.06)...                                   [ OK ] 
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
run-parts: executing /etc/kernel/postinst.d/nvidia-common 2.6.38-8-generic /boot/vmlinuz-2.6.38-8-generic
run-parts: /etc/kernel/postinst.d/nvidia-common exited with return code 10
Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-2.6.38-8-generic.postinst line 1010.
dpkg: error processing linux-image-2.6.38-8-generic (--configure):
 subprocess installed post-installation script returned error exit status 2
Setting up linux-image-2.6.38-8-generic-pae (2.6.38-8.42) ...
Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.38-8-generic-pae
Running postinst hook script /sbin/update-grub.

The current kernel and nvidia packages are:
$ dpkg -l | grep pae
ii  linux-generic-pae                          2.6.38.8.22                                                Complete Generic Linux kernel
ii  linux-headers-2.6.38-8-generic-pae         2.6.38-8.42                                                Linux kernel headers for version 2.6.38 on x86
ii  linux-headers-generic-pae                  2.6.38.8.22                                                Generic Linux kernel headers
ii  linux-image-2.6.38-8-generic-pae           2.6.38-8.42                                                Linux kernel image for version 2.6.38 on x86
ii  linux-image-generic-pae                    2.6.38.8.22                                                Generic Linux kernel image
drogers@laptop:~/Desktop/natty-narwhal
$ dpkg -l | grep nvidia
ii  nvidia-180-libvdpau                        185.18.36-0ubuntu9                                         Transitional package for nvidia-185-libvdpau
ii  nvidia-185-kernel-source                   270.41.06-0ubuntu1                                         Transitional package for nvidia-glx-185-kernel-source
ii  nvidia-185-libvdpau                        270.41.06-0ubuntu1                                         Transitional package for nvidia-185-libvdpau
ii  nvidia-current                             270.41.06-0ubuntu1                                         NVIDIA binary Xorg driver, kernel module and VDPAU library
rc  nvidia-glx-177                             177.82-0ubuntu0.1                                          NVIDIA binary Xorg driver
rc  nvidia-glx-180-dev                         180.44-0ubuntu1                                            NVIDIA binary Xorg driver development files
ii  nvidia-glx-185                             270.41.06-0ubuntu1                                         Transitional package for nvidia-glx-185
ii  nvidia-settings                            270.29-0ubuntu1                                            Tool of configuring the NVIDIA graphics driver
drogers@laptop:~/Desktop/natty-narwhal
$

I still have occasional problems with the laptop not shutting down all the way.  Shutdown hangs with a black screen.

Brian Murray (brian-murray) on 2011-07-22

tags:

added: dist-upgrade

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