archos 3 will not mount

Bug #763227 reported by Vanzippee on 2011-04-17
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Archos 3 vision, when plugged in show ubs connection symbol for ~3s then only shows charging icon. I it does not mount or how up in lsusb list. It worked fine in 10.10.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.38-8-generic 2.6.38-8.42
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic
Uname: Linux 2.6.38-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: vanzippee 1356 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
 Card hw:0 'Intel'/'HDA Intel at 0xd4700000 irq 45'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:14f15051,103c360b,00100000 HDA:80862802,80860101,00100000'
   Controls : 18
   Simple ctrls : 8
Date: Sat Apr 16 20:05:52 2011
HibernationDevice: RESUME=UUID=54a964ac-21d1-4353-ae44-2f6d8cdcbca5


InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
MachineType: Hewlett-Packard HP G70 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=7643f6a6-b053-401d-ae52-3bbf6e31438a ro quiet splash vt.handoff=7
 linux-restricted-modules-2.6.38-8-generic N/A
 linux-backports-modules-2.6.38-8-generic N/A
 linux-firmware 1.50
SourcePackage: linux
Symptom: storage
 (udisks:1843): udisks-WARNING **: Couldn't call GetAll() to get properties for /org/freedesktop/UDisks/devices/sdc: Method "GetAll" with signature "s" on interface "org.freedesktop.DBus.Properties" doesn't exist
UpgradeStatus: No upgrade log present (probably fresh install) 11/20/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.asset.tag: Base Board Asset Tag 360C
dmi.board.vendor: Wistron
dmi.board.version: 09.48
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd11/20/2008:svnHewlett-Packard:pnHPG70NotebookPC:pvrF.32:rvnWistron:rn360C:rvr09.48:cvnWistron:ct10:cvrChassisVersion: HP G70 Notebook PC
dmi.product.version: F.32
dmi.sys.vendor: Hewlett-Packard

Vanzippee (vanzippee) wrote :
Changed in linux (Ubuntu):
status: New → Incomplete
status: Incomplete → Confirmed
status: Confirmed → New
Brad Figg (brad-figg) on 2011-05-03
Changed in linux (Ubuntu):
status: New → Confirmed
Rémi Menegon (firewave-free) wrote :

Same problem here with Archos 3 Vision. Bug started with Natty (fresh install)

Attachment contains the syslog warning when plug-in the player.

Coffeecat (coffeecat) wrote :

I can confirm the same with an Archos 24C Vision tried with x2 64-bit Natty systems and a netbook32-bit Natty installation. It is mounted OK in Maverick.

vince (vincentfmvenema) wrote :

Same problem here with Archos 3 vision. I use 'Udev-notify’ and see that it is first recorgnized and a few moments later it is disconnected.

Coffeecat (coffeecat) wrote :

Noticing that this device is mounted in Oneiric with the 2.6.39 kernel, I've installed the 2.6.39-2 kernel in Natty. My Archos mp3 player now automounts as it should in Natty with the 2.6.39-2-generic kernel but not with the 2.6.38-8 kernel.

Bug is logged upstream as
It has a simple fix already in 2.6.39- kernels, though a better fix is in the works.
I don't know if there will be plans to propose a fix for an upcoming 2.6.38.stable.

After update Ubuntu to Kernel, Archos does automount again. Thank you.

It is now fixed in the upstream stable release also - so will be trickly into the stock Natty kernel in the not too distant future.

With linux-image-2.6.38-10-generic 2.6.38-10.44 the Archos 3 vision works here.
Could someone else confirm that behavior, please?

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Mohamad (gevara-89) on 2013-05-26
affects: linux (Ubuntu) → ubuntu-community
affects: ubuntu-community → linux (Ubuntu)
no longer affects: getting-started-with-ubuntu-12.04 (Ubuntu)
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