[Dapper, Edgy, Feisty] Sound does not work on laptop Packard Bell J2830W

Bug #75528 reported by Xavier Raynaud on 2006-12-12
2
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned
linux (Ubuntu)
Low
Ubuntu Audio Team

Bug Description

Sound does not work on my Packard Bell laptop J2830W.

I tried with Dapper and Edgy.
It just does nothing when a type something like "aplay /usr/share/XXXXXX.wav"

here is the result of the command "sudo lspci -v"

00:00.0 Host bridge: Silicon Integrated Systems [SiS] 661FX/M661FX/M661MX Host (rev 11)
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 32
        Memory at e0000000 (32-bit, non-prefetchable) [size=64M]
        Capabilities: [c0] AGP version 3.5

00:01.0 PCI bridge: Silicon Integrated Systems [SiS] SiS AGP Port (virtual PCI-to-PCI bridge) (prog-if 00 [Normal decode])
        Flags: bus master, 66MHz, fast devsel, latency 64
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=64
        I/O behind bridge: 0000b000-0000bfff
        Memory behind bridge: df600000-df6fffff
        Prefetchable memory behind bridge: cd500000-dd4fffff

00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS964 [MuTIOL Media IO] (rev 36)
        Flags: bus master, medium devsel, latency 0

00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 01) (prog-if 80 [Master])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 128
        I/O ports at <unassigned>
        I/O ports at <unassigned>
        I/O ports at <unassigned>
        I/O ports at <unassigned>
        I/O ports at ffa0 [size=16]
        Capabilities: [58] Power Management version 2

00:02.6 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller (rev a0) (prog-if 00 [Generic])
        Subsystem: Unknown device 1631:c013
        Flags: medium devsel, IRQ 177
        I/O ports at e400 [size=256]
        I/O ports at e000 [size=128]
        Capabilities: [48] Power Management version 2

00:02.7 Multimedia audio controller: Silicon Integrated Systems [SiS] AC'97 Sound Controller (rev a0)
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 177
        I/O ports at e800 [size=256]
        I/O ports at ec00 [size=128]
        Capabilities: [48] Power Management version 2

00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.0 Controller (rev 0f) (prog-if 10 [OHCI])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 185
        Memory at dfffc000 (32-bit, non-prefetchable) [size=4K]

00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.0 Controller (rev 0f) (prog-if 10 [OHCI])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 193
        Memory at dfffd000 (32-bit, non-prefetchable) [size=4K]

00:03.2 USB Controller: Silicon Integrated Systems [SiS] USB 1.0 Controller (rev 0f) (prog-if 10 [OHCI])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 201
        Memory at dfffe000 (32-bit, non-prefetchable) [size=4K]

00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 217
        Memory at dffff000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: [50] Power Management version 2

00:04.0 Ethernet controller: Silicon Integrated Systems [SiS] SiS900 PCI Fast Ethernet (rev 90)
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 209
        I/O ports at d800 [size=256]
        Memory at dfffb000 (32-bit, non-prefetchable) [size=4K]
        Expansion ROM at dffc0000 [disabled] [size=128K]
        Capabilities: [40] Power Management version 2

00:09.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b3)
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 168, IRQ 169
        Memory at 24000000 (32-bit, non-prefetchable) [size=4K]
        Bus: primary=00, secondary=02, subordinate=05, sec-latency=176
        Memory window 0: 20000000-21fff000 (prefetchable)
        Memory window 1: 22000000-23fff000
        I/O window 0: 00001000-000010ff
        I/O window 1: 00001400-000014ff
        16-bit legacy interface ports at 0001

00:09.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 08) (prog-if 10 [OHCI])
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 209
        Memory at dfffa000 (32-bit, non-prefetchable) [size=2K]
        Capabilities: [dc] Power Management version 2

00:09.2 Class 0805: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 17)
        Subsystem: Unknown device 1631:c013
        Flags: bus master, medium devsel, latency 64, IRQ 177
        Memory at dfffa800 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

00:09.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 08)
        Subsystem: Unknown device 1631:c013
        Flags: medium devsel, IRQ 10
        Memory at dfffac00 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

01:00.0 VGA compatible controller: Silicon Integrated Systems [SiS] 661/741/760/761 PCI/AGP VGA Display Adapter (prog-if 00 [VGA])
        Subsystem: Unknown device 1631:c013
        Flags: 66MHz, medium devsel, IRQ 11
        BIST result: 00
        Memory at d0000000 (32-bit, prefetchable) [size=128M]
        Memory at df6e0000 (32-bit, non-prefetchable) [size=128K]
        I/O ports at bc00 [size=128]
        Capabilities: [40] Power Management version 2
        Capabilities: [50] AGP version 3.0

Xavier Raynaud (xavierraynaud) wrote :

Also, here is my /etc/modprobe.d/alsa-base

Xavier Raynaud (xavierraynaud) wrote :

Also, the result of the "cat /dev/sndstat" command:

Sound Driver:3.8.1a-980706 (ALSA v1.0.12rc1 emulation code)
Kernel: Linux ubuntu 2.6.17-10-generic #2 SMP Fri Oct 13 18:45:35 UTC 2006 i686
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
SiS SI7012 with AD1888 at 0xe800, irq 177

Audio devices:
0: SiS SI7012 (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Analog Devices AD1888

Xavier Raynaud (xavierraynaud) wrote :

I'm not sure these info are sufficient.
Please ask me if you want additional info.

Many thanks !

Xavier Raynaud (xavierraynaud) wrote :

I also tried with some other live-CDs, like Knoppix and Mandriva-move.
Behaviour is exactlty the same: the sound card is recognized, but sound does not work.

Xavier Raynaud (xavierraynaud) wrote :

This bug may be a duplicate of Bug #52319.

/proc/asound/cards shows:
0 [SI7012 ]: ICH - SiS SI7012
                      SiS SI7012 with AD1888 at 0xe800, irq 177

Xavier Raynaud (xavierraynaud) wrote :

Please find here the specs of the computer, provided by packard bell:
http://support.packardbell.com/global/item/index.php?i=spec_mainboard_T19&ppn=RFBPB40GW0002

I note that chipset detected by ubuntu (SiS 7012) is not the same in the spec.

Brian Murray (brian-murray) wrote :

Thanks for your bug report. It is possible that there is not driver support for your soundcard with the kernels on Dapper and Edgy. If possible could you download Feisty Fawn Herd 3 and report back the results of trying audio in the live CD environment? The output of 'lspci -vvn' when using Feisty will be helpful also. Thanks in advance.

Changed in alsa-driver:
assignee: nobody → brian-murray
status: Unconfirmed → Needs Info
Xavier Raynaud (xavierraynaud) wrote :

Thanks Brian.

I will do that asap.

Xavier Raynaud (xavierraynaud) wrote :

I just tried again with Feisty Fawn.
There is no change (sound still does not work).

/proc/asound/cards is the same.
Please find attached the output of "lspci -vvn" on Feisty Fawn.

Changed in alsa-driver:
assignee: brian-murray → nobody
status: Needs Info → Confirmed
Emerald (pierre-emerald) wrote :

It's a problem of irq...

You have to disconnected the modem Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller in the Bios.

You can also if you use it, or you don't want to go in the Bios, create a connection and make "loud" for the modem.

Xavier Raynaud (xavierraynaud) wrote :

Sorry for the loooooong period of silence.... I had my third baby, so I do not spend my free time with ubuntu !
I'm now back, to resolve this bug.

Emerald:
  Disabling modem in bios does not resolve the problem: I've still no sound.
  And creating a connection for the modem does not work too...
  Can you give more details, please ?

Daniel T Chen (crimsun) on 2007-07-04
Changed in alsa-driver:
assignee: nobody → ubuntu-audio
importance: Undecided → Low
status: Confirmed → Incomplete
Robert Wubs (wubsieonline) wrote :

Hey all

I had the same problem as you have and i found out that the problem lies in the alsamixer.
Go to your terminal type in "alsamixer" without the quotes.
There set Surround on Independ...and play a little bit with the rest of the switches...it should work.
It worked for me. Hope i helped you out a bit.

Daniel T Chen (crimsun) wrote :

This symptom is manifest from a series of befuddling mixer elements. The appropriate elements to be twiddled seems dependent on codec revision.

Changed in alsa-driver:
status: Incomplete → Invalid
Rolf Leggewie (r0lf) on 2009-05-30
Changed in alsa-driver (Ubuntu):
status: New → Invalid
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