11.04 Beta Candidate image on a Dell XPS 420 doesn't display anything

Bug #746217 reported by Tom Pino on 2011-03-31
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Binary package hint: ubiquity

Booting ISO from HD with grub. Tries to boot. Gets to pulseaudio failing and flashes that screen once and goes to black. Box freezes tight. Have to unplug to get out.

Dell XPS 420 Intel Q6600 3Gb ram ATI Radeon HD2400 Pro

tags: added: iso-testing
Brian Murray (brian-murray) wrote :

Ubiquity is the installater application for Ubuntu and it sounds like you didn't even get to the point of running it. From what you've described it sounds to me like this may be a bug in your video driver. How did you determine that the system was frozen? Did you try pressing the Caps Lock key to see if the indicator light changed? Did you try switching to a virtual terminal? It would also help to know the exact video card that you have. You can determine this using the command 'lspic -vvnn'. Thanks in advance.

affects: ubiquity (Ubuntu) → ubuntu
summary: - Current 11.04B1 RC won't boot
+ 11.04 Beta Candidate image on a Dell XPS 420 doesn't display anything
affects: ubuntu → xorg (Ubuntu)
Bryce Harrington (bryce) on 2012-04-08
affects: xorg (Ubuntu) → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 746217

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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