Dell Latitude E6510 - suspend with DBUS fails

Bug #743316 reported by Julien Cornuwel on 2011-03-26
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

sudo /usr/share/checkbox/scripts/suspend_test --full

This script will attempt to suspend and resume your computer a number of times.
Should the machine fail to resume, first attempt to manually resume it. If
that fails power your system off and on which will generate an apport bug
report automatically.

Press CTRL-C now to abort testing ...

*** TEST 1 -- suspend triggered via dbus message
*** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** press return when ready

SUSPEND FAILED, did not go to sleep

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-28-generic-pae 2.6.35-28.49
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-28.49-generic-pae 2.6.35.11
Uname: Linux 2.6.35-28-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: julien 1792 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6960000 irq 48'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:111d76d5,1028040b,00100104 HDA:80862804,80860101,00100000'
   Controls : 22
   Simple ctrls : 11
Date: Sat Mar 26 22:25:43 2011
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=4c5505b7-2472-45df-96f6-91c4d0194e49
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Dell Inc. Latitude E6510
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-28-generic-pae root=UUID=f3864ef9-0cee-435f-8d7a-cb728495a19c ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=fr_FR.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38.5
SourcePackage: linux
dmi.bios.date: 08/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 02K3Y4
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/10/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn02K3Y4:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6510
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

Julien Cornuwel (cornuwel) wrote :
Brad Figg (brad-figg) on 2011-05-04
Changed in linux (Ubuntu):
status: New → Confirmed
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/743316

tags: added: laptop-testing

Julien Coruwel, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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