Activity log for bug #730823

Date Who What changed Old value New value Message
2011-03-07 18:44:48 andypiper bug added bug
2011-03-08 12:01:50 bugbot affects xorg (Ubuntu) xserver-xorg-video-intel (Ubuntu)
2011-03-19 05:22:43 Bryce Harrington xserver-xorg-video-intel (Ubuntu): status New Incomplete
2011-03-23 01:05:20 Bryce Harrington affects xserver-xorg-video-intel (Ubuntu) linux (Ubuntu)
2011-03-23 01:05:20 Bryce Harrington linux (Ubuntu): status Incomplete New
2011-03-27 16:44:08 andypiper tags aao acer apport-bug aspireone compiz-0.9 i386 natty running-unity synaptics ubuntu aao acer apport-bug apport-collected aspireone compiz-0.9 i386 kernel-config natty needs-upstream-testing regression-release running-unity synaptics ubuntu unity-2d
2011-03-27 16:44:10 andypiper description Binary package hint: xorg I installed Natty Alpha 3 from ISO/USB stick onto a an Acer Aspire One 110 laptop. On boot, it reaches gdm successfully but I am unable to use the trackpad buttons or tap-to-click to do anything. I can login via the keyboard. Once on the desktop (Unity) I cannot click using the left/right buttons or using taps. If I plugin a USB mouse the buttons on that also do not work. If I VNC in, I can use the right button on the remote machine, but not the left one. If I switch to a console and rmmod/modprobe psmouse, then the trackpad freezes. If I then restart X, I can use tap-to-click but still cannot use the trackpad buttons. This could be a kernel issue? or an X issue? I'm confused! was advised to log here initially via help in #ubuntu-x ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: xorg 1:7.6~3ubuntu11 ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6 Uname: Linux 2.6.38-5-generic i686 Architecture: i386 CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,titleinfo,vpswitch,place,grid,imgpng,session,gnomecompat,move,mousepoll,resize,regex,animation,workarounds,wall,wobbly,expo,ezoom,staticswitcher,fade,scale,unityshell] CompositorRunning: compiz DRM.card0.LVDS.1: status: connected enabled: enabled dpms: On modes: 1024x600 edid-base64: AP///////wAGr8ITAAAAAAESAQOAFAt4CuFFlVpXlCQZUFQAAAABAQEBAQEBAQEBAQEBAQEBfBUArkFYHiAYiDEAw3EAAAAYAAAADwAAAAAAAAAAAAAAAAAgAAAA/gBBVU8KICAgICAgICAgAAAA/gBCMDg5QVcwMSBWMyAKADc= DRM.card0.VGA.1: status: disconnected enabled: disabled dpms: Off modes: edid-base64: Date: Mon Mar 7 18:37:42 2011 DistUpgraded: Fresh install DistroCodename: natty DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Device [1025:015b] Subsystem: Acer Incorporated [ALI] Device [1025:015b] InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302) MachineType: Acer AOA110 ProcEnviron: LANGUAGE=en_GB:en LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-5-generic root=UUID=2319ff0a-f32c-4139-836a-a7d40b406ce7 ro quiet splash vt.handoff=7 Renderer: Unknown SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/06/2008 dmi.bios.vendor: Acer dmi.bios.version: v0.3310 dmi.board.asset.tag: Base Board Asset Tag dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAcer:bvrv0.3310:bd10/06/2008:svnAcer:pnAOA110:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: AOA110 dmi.product.version: 1 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.4-0ubuntu3 version.libdrm2: libdrm2 2.4.23-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2 version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5 Binary package hint: xorg I installed Natty Alpha 3 from ISO/USB stick onto a an Acer Aspire One 110 laptop. On boot, it reaches gdm successfully but I am unable to use the trackpad buttons or tap-to-click to do anything. I can login via the keyboard. Once on the desktop (Unity) I cannot click using the left/right buttons or using taps. If I plugin a USB mouse the buttons on that also do not work. If I VNC in, I can use the right button on the remote machine, but not the left one. If I switch to a console and rmmod/modprobe psmouse, then the trackpad freezes. If I then restart X, I can use tap-to-click but still cannot use the trackpad buttons. This could be a kernel issue? or an X issue? I'm confused! was advised to log here initially via help in #ubuntu-x ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: xorg 1:7.6~3ubuntu11 ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6 Uname: Linux 2.6.38-5-generic i686 Architecture: i386 CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,titleinfo,vpswitch,place,grid,imgpng,session,gnomecompat,move,mousepoll,resize,regex,animation,workarounds,wall,wobbly,expo,ezoom,staticswitcher,fade,scale,unityshell] CompositorRunning: compiz DRM.card0.LVDS.1: status: connected enabled: enabled dpms: On modes: 1024x600 edid-base64: AP///////wAGr8ITAAAAAAESAQOAFAt4CuFFlVpXlCQZUFQAAAABAQEBAQEBAQEBAQEBAQEBfBUArkFYHiAYiDEAw3EAAAAYAAAADwAAAAAAAAAAAAAAAAAgAAAA/gBBVU8KICAgICAgICAgAAAA/gBCMDg5QVcwMSBWMyAKADc= DRM.card0.VGA.1: status: disconnected enabled: disabled dpms: Off modes: edid-base64: Date: Mon Mar 7 18:37:42 2011 DistUpgraded: Fresh install DistroCodename: natty DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Device [1025:015b] Subsystem: Acer Incorporated [ALI] Device [1025:015b] InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302) MachineType: Acer AOA110 ProcEnviron: LANGUAGE=en_GB:en LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-5-generic root=UUID=2319ff0a-f32c-4139-836a-a7d40b406ce7 ro quiet splash vt.handoff=7 Renderer: Unknown SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/06/2008 dmi.bios.vendor: Acer dmi.bios.version: v0.3310 dmi.board.asset.tag: Base Board Asset Tag dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAcer:bvrv0.3310:bd10/06/2008:svnAcer:pnAOA110:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: AOA110 dmi.product.version: 1 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.4-0ubuntu3 version.libdrm2: libdrm2 2.4.23-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2 version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5 --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. AplayDevices: **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andyp 1548 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0x78540000 irq 45' Mixer name : 'Realtek ALC268' Components : 'HDA:10ec0268,1025015b,00100101' Controls : 8 Simple ctrls : 5 DistroRelease: Ubuntu 11.04 HibernationDevice: RESUME=UUID=1733cf6e-89e0-482c-8aed-779e60817239 InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110302) MachineType: Acer AOA110 Package: linux (not installed) ProcEnviron: LANGUAGE=en_GB:en LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=2319ff0a-f32c-4139-836a-a7d40b406ce7 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38 Regression: Yes RelatedPackageVersions: linux-restricted-modules-2.6.38-7-generic N/A linux-backports-modules-2.6.38-7-generic N/A linux-firmware 1.49 Reproducible: Yes RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: unity-2d natty running-unity kernel-config regression-release needs-upstream-testing Uname: Linux 2.6.38-7-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 10/06/2008 dmi.bios.vendor: Acer dmi.bios.version: v0.3310 dmi.board.asset.tag: Base Board Asset Tag dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAcer:bvrv0.3310:bd10/06/2008:svnAcer:pnAOA110:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: AOA110 dmi.product.version: 1 dmi.sys.vendor: Acer
2011-03-27 16:44:12 andypiper attachment added AcpiTables.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946573/+files/AcpiTables.txt
2011-03-27 16:44:14 andypiper attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946574/+files/AlsaDevices.txt
2011-03-27 16:44:16 andypiper attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946575/+files/BootDmesg.txt
2011-03-27 16:44:18 andypiper attachment added Card0.Amixer.values.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946576/+files/Card0.Amixer.values.txt
2011-03-27 16:44:20 andypiper attachment added Card0.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946577/+files/Card0.Codecs.codec.0.txt
2011-03-27 16:44:22 andypiper attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946578/+files/CurrentDmesg.txt
2011-03-27 16:44:26 andypiper attachment added IwConfig.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946579/+files/IwConfig.txt
2011-03-27 16:44:27 andypiper attachment added Lspci.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946580/+files/Lspci.txt
2011-03-27 16:44:30 andypiper attachment added Lsusb.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946581/+files/Lsusb.txt
2011-03-27 16:44:31 andypiper attachment added PciMultimedia.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946582/+files/PciMultimedia.txt
2011-03-27 16:44:35 andypiper attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946583/+files/ProcCpuinfo.txt
2011-03-27 16:44:38 andypiper attachment added ProcCpuinfo_.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946584/+files/ProcCpuinfo_.txt
2011-03-27 16:44:39 andypiper attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946585/+files/ProcInterrupts.txt
2011-03-27 16:44:42 andypiper attachment added ProcModules.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946586/+files/ProcModules.txt
2011-03-27 16:44:44 andypiper attachment added UdevDb.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946587/+files/UdevDb.txt
2011-03-27 16:44:46 andypiper attachment added UdevLog.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946588/+files/UdevLog.txt
2011-03-27 16:44:50 andypiper attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/730823/+attachment/1946589/+files/WifiSyslog.txt
2011-04-07 06:36:43 Brad Figg linux (Ubuntu): status New Confirmed
2011-04-30 22:55:33 Frédéric Grosshans bug added subscriber Frédéric Grosshans
2012-10-16 21:57:12 penalvch tags aao acer apport-bug apport-collected aspireone compiz-0.9 i386 kernel-config natty needs-upstream-testing regression-release running-unity synaptics ubuntu unity-2d apport-bug apport-collected compiz-0.9 i386 kernel-config natty needs-upstream-testing regression-release running-unity ubuntu unity-2d
2012-10-16 22:01:11 penalvch linux (Ubuntu): importance Undecided Medium
2012-10-16 22:01:11 penalvch linux (Ubuntu): status Confirmed Incomplete
2012-12-16 04:20:44 Launchpad Janitor linux (Ubuntu): status Incomplete Expired