Cannot restore computer (sometimes) after hibernate or shut down

Bug #692269 reported by Jay S
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Running Maverick 10.10 32-bit on a Dell Vostro V13

I have encountered this problem in both Lucid and Maverick. After hibernating or shutting down, occasionally the computer resumes perfectly. Most times, however, powering back up starts in the usual way -- sometimes I see some text, sometimes I get to the splash screen, sometimes I get all the way to the session password window; but instead of getting to the desktop, the computer powers off very abruptly.

It almost feels like the software wasn't finished doing everything necessary to hibernate or shut down when the power initially went off; then, when resuming, the computer woke up, and the software continued to work on hibernating/shutting down, eventually (and quickly) resulting in a hard power off.

Suspend, however, works fine.

I followed these instructions (https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume), and here is a description of what happened:

# lsmod > lsmod.output.txt [success; attached]

# echo devices > /sys/power/pm_test [success]
# echo platform > /sys/power/disk [success]
# echo disk > /sys/power/state
 > received the following output (5x), but returned to the prompt successfully:
  > ACPI: EC: input buffer is not empty, aborting transaction
# dmesg > /tmp/dmesg-devices-platform.txt [success; attached]

# echo core > /sys/power/pm_test [success]
# echo platform > /sys/power/disk [success]
# echo disk > /sys/power/state
 > screen went blank, computer shut off; powering back on resulted in new login

# echo core > /sys/power/pm_test
# echo reboot > /sys/power/disk
# echo disk > /sys/power/state
 > screen went blank, computer shut off; powering back on resulted in new login

Because the computer shut off, I wasn't able to get the dmesg logs from the failed "echo disk" lines, but I am attaching kernel logs from those events.

I hope I've provided enough info, please let me know if there's anything more I can provide.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jay 1431 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe700000 irq 48'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1028042b,00100004'
   Controls : 12
   Simple ctrls : 7
DistroRelease: Ubuntu 10.10
Frequency: Once a day.
HibernationDevice: RESUME=UUID=3722808d-3d1f-4419-a7b4-e4714d123bc1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Vostro V13
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-23-generic root=UUID=91af5824-3084-4a70-b7d7-0abb70ff7681 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic 2.6.35.7
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: No
RfKill:

Tags: maverick kernel-power hibernate resume needs-upstream-testing
Uname: Linux 2.6.35-23-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 01/11/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.asset.tag: 12345
dmi.board.name: 0R45H1
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A02
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd01/11/2010:svnDellInc.:pnVostroV13:pvrA02:rvnDellInc.:rn0R45H1:rvrA02:cvnDellInc.:ct8:cvrA02:
dmi.product.name: Vostro V13
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

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Jay S (topdownjimmy) wrote :
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Jay S (topdownjimmy) wrote :
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Jay S (topdownjimmy) wrote : AcpiTables.txt

apport information

description: updated
tags: added: apport-collected
description: updated
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Jay S (topdownjimmy) wrote : AlsaDevices.txt

apport information

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Jay S (topdownjimmy) wrote : BootDmesg.txt

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Jay S (topdownjimmy) wrote : Card0.Amixer.values.txt

apport information

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Jay S (topdownjimmy) wrote : Card0.Codecs.codec.0.txt

apport information

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Jay S (topdownjimmy) wrote : CurrentDmesg.txt

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Jay S (topdownjimmy) wrote : IwConfig.txt

apport information

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Jay S (topdownjimmy) wrote : Lspci.txt

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Jay S (topdownjimmy) wrote : Lsusb.txt

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Jay S (topdownjimmy) wrote : PciMultimedia.txt

apport information

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Jay S (topdownjimmy) wrote : ProcCpuinfo.txt

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Jay S (topdownjimmy) wrote : ProcInterrupts.txt

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Jay S (topdownjimmy) wrote : ProcModules.txt

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Jay S (topdownjimmy) wrote : UdevDb.txt

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Jay S (topdownjimmy) wrote : UdevLog.txt

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Jay S (topdownjimmy) wrote : WifiSyslog.txt

apport information

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Jay S (topdownjimmy) wrote : Re: Resume after hibernate seems to behave, but computer powers off before desktop is reached

My apologies -- please ignore comment #1. Those attachments were generated from the desktop from which I was reporting this bug.

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Jay S (topdownjimmy) wrote :

It should have occurred to me earlier to mention this, but I think this problem may not be strictly related to hibernate. I experience similar symptoms even when trying to boot up after what is meant to be a normal shut down.

Attached is a kern.log file showing a hibernate attempt (from which waking produced the described symptoms) followed by a shut down attempt (from which booting produced the described symptoms).

Jay S (topdownjimmy)
summary: - Resume after hibernate seems to behave, but computer powers off before
- desktop is reached
+ Cannot restore computer on first try after hibernate or shut down
description: updated
Revision history for this message
Jay S (topdownjimmy) wrote : Re: Cannot restore computer on first try after hibernate or shut down

cat /sys/power/disk
[platform] test testproc shutdown reboot

cat /sys/power/state
mem disk

cat /sys/power/pm_test
[none] core processors platform devices freezer

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Jay S (topdownjimmy) wrote :

I re-ran the tests from here (https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume), this time with the no_console_suspend option, and the output is in the following attachments.

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Jay S (topdownjimmy) wrote :
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Jay S (topdownjimmy) wrote :
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Jay S (topdownjimmy) wrote :
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Jay S (topdownjimmy) wrote :
Jay S (topdownjimmy)
summary: - Cannot restore computer on first try after hibernate or shut down
+ Cannot restore computer (sometimes) after hibernate or shut down
affects: linux (Ubuntu) → acpi (Ubuntu)
Jay S (topdownjimmy)
affects: acpi (Ubuntu) → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi topdownjimmy,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-hibernate
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
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