touchpad-tab missing in mouse settings, touchpad features not working

Bug #683092 reported by marth3r
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Hey guys.

I hope I'm doing this right but this is my first bug report.
I used this guide for filing this bug: https://wiki.ubuntu.com/DebuggingTouchpadDetection

I recently bought a new laptop, samsung rf710s05.
Everythings working fine beside the touchpad.

The touchpad has only basic funktionality, but it don't gets deactivated while typing, no scrolling, and so on.

So I thougt it would be the case of "In case Touchpad features like scrolling, tapping, etc do not work at all" (see the guide above)

I try to attach all the necessary files to the bug.

//edit:
I use Ubuntu 10.04 x64, linux-image-2.6.32-26-generic
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: derfresh 2030 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfcb00000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,144dc08e,00100100'
   Controls : 13
   Simple ctrls : 8
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xddefc000 irq 16'
   Mixer name : 'Nvidia ID a'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=47b9b7ca-65c6-4390-a1b5-d84ec6463497
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. RF510/RF410/RF710
NonfreeKernelModules: wl nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-27-generic root=/dev/mapper/ubuntu-root ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-27.49-generic 2.6.32.26+drm33.12
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: No
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-27-generic x86_64
UserGroups:

dmi.bios.date: 09/05/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 01GB.M013.20100905.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: RF510/RF410/RF710
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01GB.M013.20100905.hkk:bd09/05/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnRF510/RF410/RF710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnRF510/RF410/RF710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: RF510/RF410/RF710
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
marth3r (marth3r) wrote :
description: updated
Revision history for this message
marth3r (marth3r) wrote :

I don't know how to add multiple attachments... sorry. i'll do it one by one...

Revision history for this message
marth3r (marth3r) wrote :
description: updated
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marth3r (marth3r) wrote :
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marth3r (marth3r) wrote :
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marth3r (marth3r) wrote :
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marth3r (marth3r) wrote :
tags: added: kernel-series-unknown
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Jeremy Foshee (jeremyfoshee) wrote :

Hi DerFresh,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 683092

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
marth3r (marth3r) wrote : AlsaDevices.txt

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tags: added: apport-collected
description: updated
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marth3r (marth3r) wrote : BootDmesg.txt

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marth3r (marth3r) wrote : Card0.Amixer.values.txt

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marth3r (marth3r) wrote : Card0.Codecs.codec.0.txt

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marth3r (marth3r) wrote : Card1.Codecs.codec.0.txt

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marth3r (marth3r) wrote : Card1.Codecs.codec.1.txt

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marth3r (marth3r) wrote : Card1.Codecs.codec.2.txt

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marth3r (marth3r) wrote : Card1.Codecs.codec.3.txt

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marth3r (marth3r) wrote : CurrentDmesg.txt

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marth3r (marth3r) wrote : IwConfig.txt

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marth3r (marth3r) wrote : Lspci.txt

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marth3r (marth3r) wrote : Lsusb.txt

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marth3r (marth3r) wrote : PciMultimedia.txt

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marth3r (marth3r) wrote : ProcCpuinfo.txt

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marth3r (marth3r) wrote : ProcInterrupts.txt

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marth3r (marth3r) wrote : ProcModules.txt

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marth3r (marth3r) wrote : UdevDb.txt

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marth3r (marth3r) wrote : UdevLog.txt

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marth3r (marth3r) wrote : WifiSyslog.txt

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