When attempting to install Ubuntu 10.10 AMD64 on my HP Pavilion Elite HPE-235f, booting of the LiveCD fails. I get the same bug reported in the post at: http://ubuntuforums.org/showthread.php?t=1052987 (see screenshots). I installed Ubuntu 10.10 AMD64 via flash drive, but booting took much longer than it normally should. Shutting down was another problem all together. Upon shut down, Ubuntu freezes, and never actually shuts down. When restarting, my BIOS freezes completely when it should be bringing up the storage controller information on the screen, displaying the storage devices on SATA ports found, but it doesn't. It will just freeze for up to 10 minutes, until the storage controller posts, but without any found drives. Then I get a GRUB error. Forcing a shutdown and then turning the machine back on fixes the problem. Then an odd issue occurred. When in Ubuntu, I needed to use a dvd, yet upon pressing the physical eject button on the drive, nothing happened. It was like the drive was completely turned off or lacked power. I rebooted into Windows and the drive worked fine, but same behavior in Ubuntu every time. Now I have actually been able to pinpoint the problems I've had with Ubuntu on this new machine. After seeing the following in dmesg: [ 11.810854] ata3: softreset failed (device not ready) [ 21.820854] ata3: softreset failed (device not ready) [ 32.430018] ata3: link is slow to respond, please be patient (ready=0) [ 56.850018] ata3: softreset failed (device not ready) [ 56.850022] ata3: limiting SATA link speed to 1.5 Gbps [ 62.080018] ata3: softreset failed (device not ready) [ 62.080020] ata3: reset failed, giving up I realized that this must be an issue with the SATA blu-ray drive that comes in the newer HP machines. As you can see, this issue delayed my boot time by approx 51 seconds. This was a faster than normal delay as it usually was much longer. I disabled SATA port 3 in BIOS and restarted. Problem solved... sort of. The machine boots smoothly and fast, shutdown and restart works properly, no lag spikes with general Ubuntu usage any longer. Only, now I don't have a workable DVD/CD/BD drive and can't burn discs, etc. I'm reporting this as a kernel bug because I really don't know what else to report it under as this seems to be an apparent lack of driver for this blu-ray drive. This will probably be a very popular machine as the price is very, very nice; meaning this will need to get fixed to provide support for the masses. The sudo lspci -vnvn report displayed below may not be of much help with this issue as the port the drive is connected to is disabled in BIOS, so device specifics relating to the drive are not displayed. The model of blu-ray drive taken from Windows 7 Device Manager: hp BDDVDRW CH20L SCSI CdRom Device. The drive is indeed SATA. The motherboard BIOS ships with RAID turned ON by default; mine is still enabled. Not sure if that has anything to do with it. The machine has an AMD Phenom(tm) II X6 1035T Processor, AMD chipset, AMD raid controller, and ATI HD 5570 video card. For more information about this machine: http://www.shopping.hp.com/webapp/product/BK450AA%2523ABA?jumpid=reg_R1002_USEN uname -a: Linux rsi113 2.6.35-22-generic #35-Ubuntu SMP Sat Oct 16 20:45:36 UTC 2010 x86_64 GNU/Linux cat /proc/version: Linux version 2.6.35-22-generic (buildd@yellow) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #35-Ubuntu SMP Sat Oct 16 20:45:36 UTC 2010 cat /proc/version_signature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 lsb_release -rd: Description: Ubuntu 10.10 Release: 10.10 sudo apt-cache policy linux-generic: linux-generic: Installed: 2.6.35.22.23 Candidate: 2.6.35.22.23 Version table: *** 2.6.35.22.23 0 500 http://us.archive.ubuntu.com/ubuntu/ maverick/main amd64 Packages 100 /var/lib/dpkg/status sudo lspci -vnvn: 00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate [1022:9601] Subsystem: Hewlett-Packard Company Device [103c:2a92] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [50] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [58] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us ExtTag+ RBE+ FLReset- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+ MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- LnkCap: Port #0, Speed 5GT/s, Width x16, ASPM L0s L1, Latency L0 <64ns, L1 <1us ClockPM- Surprise- LLActRep+ BwNot+ LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 5GT/s, Width x16, TrErr- Train- SlotClk+ DLActive+ BWMgmt+ ABWMgmt+ SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise- Slot #2, PowerLimit 75.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock- Changed: MRL- PresDet+ LinkState+ RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID 0000, PMEStatus- PMEPending- DevCap2: Completion Timeout: Not Supported, TimeoutDis- ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- ARIFwd- LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -3.5dB Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -3.5dB Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee3f00c Data: 4149 Capabilities: [b0] Subsystem: Hewlett-Packard Company Device [103c:2a92] Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+ Capabilities: [100 v1] Vendor Specific Information: ID=0001 Rev=1 Len=010 Capabilities: [110 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb: Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb: Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff Status: NegoPending- InProgress- Kernel driver in use: pcieport Kernel modules: shpchp 00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607] (prog-if 00 [Normal decode]) Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR+ TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [50] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [58] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us ExtTag+ RBE+ FLReset- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+ MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- LnkCap: Port #4, Speed 5GT/s, Width x1, ASPM L0s L1, Latency L0 <64ns, L1 <1us ClockPM- Surprise- LLActRep+ BwNot+ LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive+ BWMgmt+ ABWMgmt- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise- Slot #7, PowerLimit 25.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock- Changed: MRL- PresDet+ LinkState+ RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID 0000, PMEStatus- PMEPending- DevCap2: Completion Timeout: Not Supported, TimeoutDis- ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- ARIFwd- LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee3f00c Data: 4151 Capabilities: [b0] Subsystem: Hewlett-Packard Company Device [103c:2a92] Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+ Capabilities: [100 v1] Vendor Specific Information: ID=0001 Rev=1 Len=010 Capabilities: [110 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb: Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb: Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff Status: NegoPending- InProgress- Kernel driver in use: pcieport Kernel modules: shpchp 00:0a.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5) [1022:9609] (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: [50] Power Management version 3 Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- Capabilities: [58] Express (v2) Root Port (Slot+), MSI 00 DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us ExtTag+ RBE+ FLReset- DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported- RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+ MaxPayload 128 bytes, MaxReadReq 128 bytes DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend- LnkCap: Port #1, Speed 5GT/s, Width x1, ASPM L0s L1, Latency L0 <64ns, L1 <1us ClockPM- Surprise- LLActRep+ BwNot+ LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive+ BWMgmt+ ABWMgmt- SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug- Surprise- Slot #10, PowerLimit 25.000W; Interlock- NoCompl+ SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet- CmdCplt- HPIrq- LinkChg- Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock- SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock- Changed: MRL- PresDet+ LinkState+ RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna- CRSVisible- RootCap: CRSVisible- RootSta: PME ReqID 0000, PMEStatus- PMEPending- DevCap2: Completion Timeout: Not Supported, TimeoutDis- ARIFwd- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- ARIFwd- LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit- Address: fee3f00c Data: 4159 Capabilities: [b0] Subsystem: Hewlett-Packard Company Device [103c:2a92] Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+ Capabilities: [100 v1] Vendor Specific Information: ID=0001 Rev=1 Len=010 Capabilities: [110 v1] Virtual Channel Caps: LPEVC=0 RefClk=100ns PATEntryBits=1 Arb: Fixed- WRR32- WRR64- WRR128- Ctrl: ArbSelect=Fixed Status: InProgress- VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans- Arb: Fixed+ WRR32- WRR64- WRR128- TWRR128- WRR256- Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=ff Status: NegoPending- InProgress- Kernel driver in use: pcieport Kernel modules: shpchp 00:11.0 RAID bus controller [0104]: ATI Technologies Inc SB700/SB800 SATA Controller [Non-RAID5 mode] [1002:4392] Subsystem: Hewlett-Packard Company Device [103c:2a92] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- 00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399] (prog-if 10 [OHCI]) Subsystem: Hewlett-Packard Company Device [103c:2a92] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- Kernel driver in use: k10temp Kernel modules: k10temp 00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 10h Processor Link Control [1022:1204] Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- Capabilities: [150 v1] Advanced Error Reporting UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn- Kernel driver in use: fglrx_pci Kernel modules: fglrx, radeon 01:00.1 Audio device [0403]: ATI Technologies Inc Redwood HDMI Audio [Radeon HD 5600 Series] [1002:aa60] Subsystem: Hewlett-Packard Company Device [103c:aa60] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Capabilities: [150 v1] Advanced Error Reporting UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+ AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn- Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 02:00.0 Network controller [0280]: RaLink RT3090 Wireless 802.11n 1T/1R PCIe [1814:3090] Subsystem: Lite-On Communications Inc Device [11ad:7602] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR+ TAbort- SERR- TAbort- SERR-