1822:4e35 Terratec Cinergy C HD not operating correctly

Bug #663892 reported by Andreas Modinos
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

This DVB-C tv tuner card is supported by the Mantis driver now included in the kernel. However to make this card work I have to manually modprobe the relevant modules (tda10021 and mantis). After this the card works until I suspend the computer. Then I have to remove and reload the modules for it to work again.

Seeing as this is a practically supported card, would be nice to have the kinks worked out.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.34
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: themods 1546 F.... pulseaudio
CRDA: Error: [Errno 2] Tiedostoa tai hakemistoa ei ole
Card0.Amixer.info:
 Card hw:0 'DX'/'Asus Virtuoso 100 (rev 2) at 0xce00, irq 16'
   Mixer name : 'AV200'
   Components : 'CS4398 CS4362A CS5361 AV200'
   Controls : 17
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'Intel'/'HDA Intel at 0xfdff4000 irq 46'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,15090000,00100001'
   Controls : 26
   Simple ctrls : 14
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfddfc000 irq 47'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed Oct 20 16:36:22 2010
HibernationDevice: RESUME=UUID=bdd47eb6-d581-4c03-b18a-c49e1f851ee8
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate amd64 (20100928)
MachineType: FUJITSU SIEMENS PTBG965EFN-LF
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=ccb05349-6fd1-41d5-a893-07fa72663ce4 ro quiet splash
ProcEnviron:
 LANG=fi_FI.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.38
SourcePackage: linux
dmi.bios.date: 01/19/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: PTBG965EFN-LF
dmi.board.vendor: FIC
dmi.board.version: PCB 1.x
dmi.chassis.asset.tag: Asset Tag Number xxxxxx
dmi.chassis.type: 3
dmi.chassis.vendor: First International Computer, Inc.
dmi.chassis.version: PCB 1.x
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd01/19/2007:svnFUJITSUSIEMENS:pnPTBG965EFN-LF:pvr:rvnFIC:rnPTBG965EFN-LF:rvrPCB1.x:cvnFirstInternationalComputer,Inc.:ct3:cvrPCB1.x:
dmi.product.name: PTBG965EFN-LF
dmi.sys.vendor: FUJITSU SIEMENS

Revision history for this message
Andreas Modinos (blueturtl) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Andreas,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 663892

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Mikko Niemi (mikantnie) wrote :

The modules are not loaded automatically in 11.04 alpha1 but with mainline kernel 2.6.38-999.201101281114 they load just fine.

tags: removed: needs-upstream-testing
Revision history for this message
Mikko Niemi (mikantnie) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC892 Analog [ALC892 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mikko 2377 F.... pulseaudio
CRDA: Error: [Errno 2] Tiedostoa tai hakemistoa ei ole
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfbff8000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,1043841b,00100302'
   Controls : 32
   Simple ctrls : 18
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=c7666704-e7b2-4b25-82dc-fc416b4a4125
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic root=UUID=347f5156-d001-4ab1-9ef5-1d5c87be41d5 ro quiet splash
ProcEnviron:
 LANG=fi_FI.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Regression: No
RelatedPackageVersions: linux-firmware 1.38.3
Reproducible: Yes
RfKill:

StagingDrivers: lirc_serial
Tags: maverick kernel-config needs-upstream-testing staging
Title: [STAGING]
Uname: Linux 2.6.35-25-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vdr
dmi.bios.date: 06/11/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-V EVO/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd06/11/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-VEVO/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

tags: added: apport-collected
Revision history for this message
Mikko Niemi (mikantnie) wrote : AcpiTables.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : AlsaDevices.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : AplayDevices.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : BootDmesg.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : Lspci.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : Lsusb.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : PciMultimedia.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : ProcModules.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : UdevDb.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : UdevLog.txt

apport information

Revision history for this message
Mikko Niemi (mikantnie) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: needs-upstream-testing
removed: needs-kernel-logs
Revision history for this message
penalvch (penalvch) wrote :

Andreas Modinos, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

summary: - Terratec Cinergy C HD not operating correctly
+ 1822:4e35 Terratec Cinergy C HD not operating correctly
tags: removed: apport-collected
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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