cannot access internet (rt2860sta)

Bug #654641 reported by Dave Edelhart
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I just installed Ubuntu (10.04) on an HP Pavillion

(http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02479701&lc=en&dlc=en&cc=us&site=null&key=null&product=4295651&lang=en)

wireless card = 802.11 b/g/n PCI express wireless

and cannot access the internet at all. No wireless networks are showing up and even plugging my PC directly into the wireless router doesn't give me any internet connection.

I have opened the wireless network list and see no networks at all - telling, as I live in an apartment with several networks in range.

Since I installed side by side with Windows 7 I have been able to validate that when stareded up under W7, I get net connectivity fine.

Tags: lucid rt3090
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
From a live session can you connect to the internet?

affects: ubuntu → dbus-java (Ubuntu)
affects: dbus-java (Ubuntu) → ubuntu
Revision history for this message
Dave Edelhart (bingomanatee) wrote : Re: [Bug 654641] Re: cannot access internet

I can connect to the net via my MacBook - my Ubuntu machine cannot connect to the net, which is the basis of this bug :(

Revision history for this message
Fabio Marconi (fabiomarconi) wrote : Re: cannot access internet

Can you save this file of the ubuntu machine on a pen?
/Var/log/syslog
/var/log/dmesg
/var/log/kern.log
then send it with the mac.
Can you please also verify that the md5sum of the downloaded image match with that on the site.
http://cdimage.ubuntu.com/lucid/daily-live/20100816.1/MD5SUMS

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Dave Edelhart (bingomanatee) wrote :

The good news is that by switching my ethernet cable I got on line.
However my wireless network card still doesn't work.

Revision history for this message
Dave Edelhart (bingomanatee) wrote :

dmesg...

Revision history for this message
Dave Edelhart (bingomanatee) wrote :

kern.log...

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hello
Can you pleas erun in a terminal, with net connected
apport-collect -p linux 654641
Thanks
Fabio

Oct 3 12:43:05 UbunTwo kernel: [ 10.469128] RtmpOSFileOpen(): Error 2 opening /etc/Wireless/RT2860STA/RT2860STA.dat
Oct 3 12:43:05 UbunTwo kernel: [ 10.469129] Open file "/etc/Wireless/RT2860STA/RT2860STA.dat" failed!

summary: - cannot access internet
+ cannot access internet (rt2860sta)
tags: added: lucid
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Gary M (garym)
tags: added: rt3090
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