Digital Media Card Reader HP Pavilion dv7 is not recognized (without reboot with media card inserted)

Bug #621720 reported by Trojkolka on 2010-08-21
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

I have a HP Pavilion dv7 2080eo multimedia laptop and on Ubuntu 10.04 everything works fine EXCEPT the digital media card reader. When I perform the 'lspci' command in terminal or 'dmesg', the card reader is not shown in the list. Even so when I enter a MMC or XD card in the slot nothing happens. The card reader has never worked for me before on this laptop and I think that there is no driver what so ever available for it. Hopefully I'm wrong and there is a solution to this slightly annoying problem.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.41
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: trojkolka 1647 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd2400000 irq 16'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c3064,00100202'
   Controls : 20
   Simple ctrls : 12
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd2310000 irq 19'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Sat Aug 21 14:35:56 2010
HibernationDevice: RESUME=UUID=05b5fab7-6a81-425d-a10f-149c003a522d
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100224.1)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=1868e7ec-b1a2-46d4-abc8-5ad56fbe816c ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
dmi.bios.date: 05/11/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3064
dmi.board.vendor: Quanta
dmi.board.version: 19.15
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd05/11/2009:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3064:rvr19.15:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Trojkolka (trojkolka) wrote :
Trojkolka (trojkolka) wrote :

OK I have read some forum posts on this and tried some stuff out. I think the bug should be fairly easy to be fixed. When I keep the card in the slot reader and reboot my computer the card reader is recognized and I can access the contents on the card as it should be.

lspci reports the following additional items back:
0a:00.0 FireWire (IEEE 1394): JMicron Technology Corp. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technology Corp. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technology Corp. MS Host Controller
0a:00.4 System peripheral: JMicron Technology Corp. xD Host Controller

So the problem only occurs
- When you have an active session and have no card inserted, bug is that the whole Media card controller is not recognized.
- When you have an active session and have any media card inserted, bug is that the whole media card controller is not recognized resulting in no possibility to view or edit media card's content

Only after reboot with media card inserted during complete reboot cycle the controller and the media card contents is recognized and can be accessed

summary: - Digital Media Card Reader HP Pavilion dv7 not recognized
+ Digital Media Card Reader HP Pavilion dv7 is not recognized (without
+ reboot with media card inserted)
Jeremy Foshee (jeremyfoshee) wrote :

Hi Trojkolka,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Mauricio Milne (mauricio-lunix) wrote :

Same happens (#1) on a " 2.6.36-999-generic #201010120905 SMP Tue Oct 12 10:17:39 UTC 2010 i686 GNU/Linux"
Let me know if any other information is needed.

(#1: When I keep the card in the slot reader and reboot my computer the card reader is recognized)

tags: removed: needs-upstream-testing
Mauricio Milne (mauricio-lunix) wrote :

Sorry my Pavilion is dv4-2016la

Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Mauricio Milne (mauricio-lunix) wrote :

I don't know how, but this was solved on "linux-image-2.6.35-24-generic"

Changed in linux (Ubuntu):
status: Expired → Fix Released
eumetaxas (eumetaxas) wrote :

Hi,
this a 4 year old bug but it is present.
I use Ubuntu 14.04 64 bit, hp pavilion,
"lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.1 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #2 (rev d5)
00:1c.2 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Sun XT [Radeon HD 8670A/8670M/8690M] (rev ff)
07:00.0 Network controller: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe
07:00.1 Bluetooth: Ralink corp. RT3290 Bluetooth
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 07)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)
"
Rebooting recognizes the card.

Thank you

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/621720

tags: added: laptop-testing
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