Ubuntu

No suspend on Dell Inspiron 5100 in Ubuntu 10.04

Reported by Jonathan Lumb on 2010-08-09
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

This is on a clean Ubuntu Lucid 10.04 install:

I am unable to enter suspend mode on the computer at all - either by clicking on "suspend" from the top-right menu or by using the function keys on the keyboard. When I do click it, nothing happens whatsoever!

I have used the ubuntu-bug tool to provide all relevant information and would also be willing to test upstream kernels or packages to try and get to the bottom of the problem.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-24-generic 2.6.32-24.39
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lumb 1286 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 7'
   Mixer name : 'SigmaTel STAC9750,51'
   Components : 'AC97a:83847650'
   Controls : 33
   Simple ctrls : 22
Date: Mon Aug 9 20:45:58 2010
HibernationDevice: RESUME=UUID=44106618-e602-433b-858d-c3e3cff59ca0
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Computer Corporation Inspiron 5100
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-24-generic root=UUID=487aaf73-82da-4858-a410-2714f3807aba ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:

SourcePackage: linux
dmi.bios.date: 01/16/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A28
dmi.board.name: 09U807
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA28:bd01/16/2004:svnDellComputerCorporation:pnInspiron5100:pvr:rvnDellComputerCorporation:rn09U807:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Inspiron 5100
dmi.sys.vendor: Dell Computer Corporation

Jonathan Lumb (jonolumb) wrote :
drizzle (darran-kelinske) wrote :

seems that suspend was previously working based on the following defect:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/455380

Jonathan Lumb (jonolumb) wrote :

Yeah - it would seem that the suspend function worked OK on this laptop model on releases prior to Lucid (10.04), thus making this bug a regression.

drizzle (darran-kelinske) wrote :

Jonathan,

Are you still experiencing this issue?

Darran

Jonathan Lumb (jonolumb) wrote :

Hi Darran

This problem is on my parent's laptop so I am unable to test for the moment. I will report back next time I'm at home.

Thanks

Brad Figg (brad-figg) on 2011-04-06
Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: regression-potential

Jonathan Lumb, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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