synaptic touchpad not recognized on dell latitude e6510

Bug #606448 reported by Karol Szkudlarek
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

It wrongly recognized as PS/2 Generic Mouse. And then scrolling does not work, but tapping does.

ProblemType: Bug
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karol 2618 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe9660000 irq 22'
   Mixer name : 'IDT 92HD81B1C5'
   Components : 'HDA:111d76d5,1028040b,00100104'
   Controls : 26
   Simple ctrls : 16
Date: Fri Jul 16 13:36:04 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=cdf10c13-029f-401b-afed-f651ca0e2cbe
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.2)
MachineType: Dell Inc. Latitude E6510
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-22-generic-pae 2.6.31-22.60
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-22-generic-pae root=UUID=2f511d08-c4e9-44e6-a1d2-5be6172b18c6 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-22.60-generic-pae
RelatedPackageVersions:
 linux-backports-modules-2.6.31-22-generic-pae 2.6.31-22.24
 linux-firmware 1.26
SourcePackage: linux
Uname: Linux 2.6.31-22-generic-pae i686
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0N5KHN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn0N5KHN:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6510
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Karol,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Steven (svanpoeck) wrote :

Same here on DELL Latitude E6510.
Don't know how to get all the tech info Karol gave you, so if needed please give the list of commands I should run.

Thanks,
Steven

Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :

Steve, those informations are obtained automatically through executing ubuntu-bug tool with browser logged to launchapd.net.

Secondly this is duplicate of a bug #606238.

Revision history for this message
Clark C. Evans (clarkevans) wrote :

This is a duplicate of #760142 but *not* a duplicate of #550625 -- the latter is a scrolling problem where the tracpad is recognized, this ticket seems to be a non-recognition of the trackpad.

Revision history for this message
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