CPU Fan Toshiba M900 Doesn't Work On Ubuntu 10.04 x64

Bug #602023 reported by Abdullah on 2010-07-05
18
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Why my cpu fan doesn't work on ubuntu 10.04 x64 and x32, i have same problem with 9.04 and 9.10...and i was try many tips, but doesn't work, please help me
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Tags: lucid
Uname: Linux 2.6.34.1-abdullah x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: abdullah 1594 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbdf8000 irq 47'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1179ff41,00100004 HDA:11c11040,11790001,00100200'
   Controls : 18
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfeb7c000 irq 16'
   Mixer name : 'Nvidia GT21x HDMI'
   Components : 'HDA:10de000b,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
DistroRelease: Ubuntu 10.10
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: TOSHIBA PORTEGE M900
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=105cecf3-35f0-4a8b-a4b5-21eb92ae6728 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Regression: Yes
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: maverick kernel-uncat regression-potential needs-upstream-testing
Uname: Linux 2.6.35-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/05/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.40
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.40:bd02/05/2010:svnTOSHIBA:pnPORTEGEM900:pvrPSU8GL-00L009:rvnTOSHIBA:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: PORTEGE M900
dmi.product.version: PSU8GL-00L009
dmi.sys.vendor: TOSHIBA

Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.
(With many applications, you can report a future bug directly on the appropriate package by opening the application's "Help" menu and choosing "Report a Problem". https://wiki.ubuntu.com/ReportingBugs)

affects: ubuntu → linux (Ubuntu)
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect 602023
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` 602023
if you are using Jaunty Jackalope (9.04)

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: needs-kernel-logs
Abdullah (abdullah-asy) on 2010-07-07
Changed in linux (Ubuntu):
assignee: nobody → Abdullah (abdullah-asy)
Abdullah (abdullah-asy) wrote :

oke will give u information with u command.

now i will install again ubuntu 9.10 x64, and after this i will send my information....thanks for u respon....thank u....

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: abdullah 1808 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbdf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1179ff41,00100004 HDA:11c11040,11790001,00100200'
   Controls : 22
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: TOSHIBA PORTEGE M900
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=98175b78-c2a7-4f06-a9fe-d37efbe9c65c ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.30
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.30:bd11/27/2009:svnTOSHIBA:pnPORTEGEM900:pvrPSU8GL-00L009:rvnTOSHIBA:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: PORTEGE M900
dmi.product.version: PSU8GL-00L009
dmi.sys.vendor: TOSHIBA

Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: abdullah 1808 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbdf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1179ff41,00100004 HDA:11c11040,11790001,00100200'
   Controls : 22
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: TOSHIBA PORTEGE M900
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=98175b78-c2a7-4f06-a9fe-d37efbe9c65c ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.30
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.30:bd11/27/2009:svnTOSHIBA:pnPORTEGEM900:pvrPSU8GL-00L009:rvnTOSHIBA:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: PORTEGE M900
dmi.product.version: PSU8GL-00L009
dmi.sys.vendor: TOSHIBA

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: abdullah 1986 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbdf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1179ff41,00100004 HDA:11c11040,11790001,00100200'
   Controls : 22
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: TOSHIBA PORTEGE M900
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-22-generic root=UUID=98175b78-c2a7-4f06-a9fe-d37efbe9c65c ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.60-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-22-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-22-generic x86_64
UserGroups:

dmi.bios.date: 11/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.30
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.30:bd11/27/2009:svnTOSHIBA:pnPORTEGEM900:pvrPSU8GL-00L009:rvnTOSHIBA:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: PORTEGE M900
dmi.product.version: PSU8GL-00L009
dmi.sys.vendor: TOSHIBA

tags: added: kj-triage
Abdullah (abdullah-asy) wrote :

any one to help me......please,,,,,,,,,,

Changed in linux (Ubuntu):
assignee: Abdullah (abdullah-asy) → nobody
Leo Arias (elopio) wrote :

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

tags: removed: needs-kernel-logs
Changed in linux (Ubuntu):
status: New → Confirmed
Abdullah (abdullah-asy) wrote :

thanks you leo, i'm verry newbie on ubuntu...
thanks for u respons oke.... I Love ubuntu....

Abdullah (abdullah-asy) on 2010-07-13
description: updated
tcsp (tcspwa) wrote :

FYI
Toshiba Satellite pro 4600 same problem.

Abdullah (abdullah-asy) wrote :

please, how to solved this problem

apport information

description: updated

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Fabio Marconi (fabiomarconi) wrote :

Install the three packages

Abdullah (abdullah-asy) wrote :

Thanks fabio, sorry late replay this...i will try at home u'r solution, asap tell u how did it work...
thanks

Abdullah, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: jaunty karmic lucid needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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