MacbookPro 4,1 periodic device disconnect/reconnects

Bug #601132 reported by raketenman on 2010-07-02
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

i'm havin problems with the trackpad and keyboard on a penryn macbook - due to my dmesg it's propably an issue with the bcm5974 driver...

dmesg output:
...
[176267.592140] apple 0003:05AC:0231.1A2F: hidraw1: USB HID v1.11 Device [Apple, Inc. Apple Internal Keyboard / Trackpad] on usb-0000:00:1d.2-2/input1
[176267.594143] input: bcm5974 as /devices/pci0000:00/0000:00:1d.2/usb7/7-2/7-2:1.2/input/input6710
[176267.660056] bcm5974: bcm5974: could not read from device
[176267.660060] bcm5974: mode switch failed
[176267.669053] bcm5974: bcm5974: could not read from device
[176267.669055] bcm5974: mode switch failed
[176267.750533] hub 7-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[176267.750538] usb 7-2: USB disconnect, address 96
[176267.998294] usb 7-2: new full speed USB device using uhci_hcd and address 97
[176268.229152] usb 7-2: configuration #1 chosen from 1 choice
[176268.242485] input: Apple, Inc. Apple Internal Keyboard / Trackpad as /devices/pci0000:00/0000:00:1d.2/usb7/7-2/7-2:1.0/input/input6711
[176268.242554] apple 0003:05AC:0231.1A30: input,hidraw0: USB HID v1.11 Keyboard [Apple, Inc. Apple Internal Keyboard / Trackpad] on usb-0000:00:1d.2-2/input0
[176268.259067] usb 7-2: ctrl urb status -75 received

any hints how to hunt this bug are welcome!
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.20.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: olsen 4686 F.... jackd
 /dev/snd/pcmC0D0c: olsen 4686 F...m jackd
 /dev/snd/pcmC0D0p: olsen 4686 F...m jackd
 /dev/snd/seq: olsen 4604 F.... qjackctl.bin
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdb500000 irq 20'
   Mixer name : 'Realtek ALC889A'
   Components : 'HDA:10ec0885,106b3800,00100103'
   Controls : 33
   Simple ctrls : 19
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=22e2d42b-84da-4c1c-9066-14dd1449d98b
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028)
MachineType: Apple Inc. MacBookPro4,1
NonfreeKernelModules: nvidia wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-10-rt root=UUID=c19096de-be78-4ead-b8c1-06c346d18946 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-10.153-rt
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: No
RfKill:
 10: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.31-10-rt i686
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare video
dmi.bios.date: 02/27/08
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP41.88Z.00C1.B03.0802271651
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Mac-F42C89C8
dmi.board.vendor: Apple Inc.
dmi.board.version: PVT
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 2
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F42C89C8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP41.88Z.00C1.B03.0802271651:bd02/27/08:svnAppleInc.:pnMacBookPro4,1:pvr1.0:rvnAppleInc.:rnMac-F42C89C8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F42C89C8:
dmi.product.name: MacBookPro4,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

summary: - MacbookPro 4,1 periodic disconnect/reconnects
+ MacbookPro 4,1 periodic device disconnect/reconnects
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 601132
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Jaunty Jackalope (9.04).

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected
description: updated

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

apport information

Leo Arias (elopio) wrote :

Thanks sesselastronaut.

Now please take a look at [1] and attach separately the rest of files requested there.

[1] https://wiki.ubuntu.com/DebuggingTouchpadDetection#In%20case%20your%20touchpad%20stops%20working%20after%20a%20while

Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
raketenman (sesselastronaut) wrote :

i've to come back to this issue as with the new kernel it's becoming even more significant especially after resume.
though i don't know if it's an hardware issue and i do not have another computer at hand to check this - the only thing i can say on osx mouse and keyboard are working regular.
same thing is f.e. reported in this thread:
http://ubuntuforums.org/showthread.php?p=9958028#post9958028

raketenman (sesselastronaut) wrote :

attached the Xorg.0.log

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers