Ubuntu

Copying files to usb stick slows down to a crawl progressively

Reported by philinux on 2010-06-08
252
This bug affects 59 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned
Nominated for Lucid by Bhishan

Bug Description

Copying 1gig of data starts fast at 12MB/sec but after 200MB have been copied is starts to slow down. It report 2MB/sec but it is also very stop start in nature, takes ages to finish the copy. This is repeatable as it happens the same every time. The device is labeled as a Disgo 4gig usb stick and is formatted ntfs although same happens with ext4. I'm installing the mainline kernel mainline/v2.6.35-rc1 to see if any different. Will report back

lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 04f3:0212 Elan Microelectronics Corp. Laser Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 008: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive
Bus 001 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-1-generic 2.6.35-1.1
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-1.1-generic 2.6.35-rc1
Uname: Linux 2.6.35-1-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf7ff4000 irq 16'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1043829f,00100002'
   Controls : 33
   Simple ctrls : 19
Date: Tue Jun 8 11:05:08 2010
HibernationDevice: RESUME=/dev/sda2
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100301)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-1-generic root=UUID=06e271d3-eacb-480c-8ab7-566d34eb3526 ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.36
RfKill:

SourcePackage: linux
dmi.bios.date: 01/23/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0304
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3A78-EH
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0304:bd01/23/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A78-EH:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

philinux (philcb) wrote :
philinux (philcb) wrote :

Please dont mark this as a dup as we've been told to raise individual bugs as it could be hardware defendant. Thanks.

philinux (philcb) wrote :

Ok installed mainline kernel and it's similar. Started of at 18MB/sec then after 280 MB transferred started to slow down progressively but very stop start too. It was report 8mins to finish but actually took much longer.

Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
tags: added: kernel-core kernel-needs-review
removed: needs-upstream-testing
tags: added: kernel-reviewed
removed: kernel-needs-review
Kris Kirkland (kkirk007) wrote :

Same situation. Copying DVD images, first few hundred MBs are pretty quick...then slows down to 7MB/s, then less than 1MB/s, by the end of the transfer -- a day later -- it's barely over 10kb/s!!

Joan F. Alonso (jfalonso) wrote :

I can confirm this error also, and if I remember correctly, this bug has been bothering me for years (at least since jaunty, I didn't have such a big thumb drive before, so maybe I didn't notice it). In the meanwhile the only "solution" is to split files and copy them patiently, or leave the copy all night long to finish.

Charlie (collinslyle) wrote :

I have this problem as well, though with a hard drive connected by USB. The hard drive I'm using is a Samsung 'Story Station External Hard Drive' formatted in FAT.

Bart (blwegrzyn) wrote :

same problem here:

blwegrzyn@blwegrzyn-laptop:~$ lsusb
Bus 007 Device 003: ID 0b97:7772 O2 Micro, Inc. OZ776 CCID Smartcard Reader
Bus 007 Device 002: ID 0b97:7761 O2 Micro, Inc. Oz776 1.1 Hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 005: ID 413c:8134 Dell Computer Corp. Wireless 5720 Sprint Mobile Broadband (EVDO Rev-A) Minicard Status Port
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 413c:8140 Dell Computer Corp. Wireless 360 Bluetooth
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
blwegrzyn@blwegrzyn-laptop:~$
blwegrzyn@blwegrzyn-laptop:~$
blwegrzyn@blwegrzyn-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
00:01.0 PCI bridge: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f2)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
01:00.0 VGA compatible controller: nVidia Corporation G86M [Quadro NVS 135M] (rev a1)
03:01.0 CardBus bridge: O2 Micro, Inc. Cardbus bridge (rev 21)
03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02)
09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5755M Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)
blwegrzyn@blwegrzyn-laptop:~$

philinux, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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