No sound from gateway MC78 laptop speakers after resume (headphones work)

[William Gilthorpe]

I am running 10.04 kernel 2.6.32-22-generic on a Gateway MC7833u. The sound card is an intel HDA IHC9 family. The only problem is that when I suspend the sound will not come out of the laptop speakers. The headphones still work fine, the mixer works fine, the internal microphone works fine. Just no sound from the actual laptop speakers.

lspci -vv output:

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
 Subsystem: Gateway 2000 Device 0704
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 22
 Region 0: Memory at f0900000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: will 1500 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0900000 irq 22'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:14f15051,107b0704,00100000 HDA:14f12c06,14f10000,00100000 HDA:80862802,80860101,00100000'
   Controls : 18
   Simple ctrls : 8
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=56e33369-ae4e-48cf-9157-80f129b33839
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: Gateway MC7833U
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic root=UUID=3624b1fe-b0da-4bff-8a2d-4a9c0b0b4c6c ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid audio needs-upstream-testing
Uname: Linux 2.6.32-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/12/201092
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 99.11a
dmi.board.vendor: Gateway
dmi.board.version: 99.06
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr99.11a:bd04/12/201092:svnGateway:pnMC7833U:pvrRev1:rvnGateway:rn:rvr99.06:cvnGateway:ct8:cvrRev.1:
dmi.product.name: MC7833U
dmi.product.version: Rev 1
dmi.sys.vendor: Gateway

[William Gilthorpe (wgilthorpeiiii)]

Also, had the same problem on 9.04 and 9.10

[Jeremy Foshee (jeremyfoshee)]

Hi William,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 577255

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

apport information

[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

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[William Gilthorpe (wgilthorpeiiii)]

I have had some success using the upstream kernel 2.6.34-020634rc7-generic. The headers for this kernel would not install for me (I am a newbie any insight would be appreciated). When I installed this kernel the suspend works exactly as it should. I have sound both before and after resume. If any more information is needed I will be happy to provide. I am now going to do a clean install. When I installed latest release I kept my home partition, but now many of my apps and/or launchers do not work. I will retest after clean install and restoration of backup data (probably tomorrow evening).

[William Gilthorpe (wgilthorpeiiii)]

I was able to resolve the problem with the upstream kernel, but I cannot get virtualbox to work with the upstream kernel. Is there any way for me to isolate the fix in the upstream kernel and apply it to the one I am using now or if anyone could tell me what to do to get virtualbox to work with the upstream kernel that would be equally helpful. Any help would be greatly appreciated.

[William Gilthorpe (wgilthorpeiiii)]

This bug seems to be resolved as of kernel update 2.6.32-23-generic. Thanks for the help.

[David Henningsson (diwic)]

Since you stated an update fixed this problem, I'm marking it as "Fix released".

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