integrated SD card reader not working on Acer Aspire One 532

Bug #571402 reported by Christian Kuehnel
62
This bug affects 13 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a Acer Aspire One 532 Netbook with integrated card reader. When I insert an sd card, the card-reader is shown in lsusb, but the card is not mounted. (Needless to say, that it works fine with the preinstalled Windows 7).

syslog:
Apr 28 21:22:13 XXX kernel: [ 958.959257] usb 1-5: USB disconnect, address 4
Apr 28 21:22:35 XXX kernel: [ 981.580096] usb 1-5: new high speed USB device using ehci_hcd and address 5
Apr 28 21:22:36 XXX kernel: [ 981.713951] usb 1-5: configuration #1 chosen from 1 choice

lsusb:
Bus 001 Device 006: ID 0cf2:6250 ENE Technology, Inc.

ProblemType: Bug
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kuehnelc 1428 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58200000 irq 16'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,10250349,00100001'
   Controls : 14
   Simple ctrls : 9
DKDisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
Date: Wed Apr 28 21:22:25 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=759ff739-b328-4a15-b546-ec33f26be897
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Acer AO532h
Package: linux-image-2.6.31-20-generic 2.6.31-20.58
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=32b11fed-dcf3-47fd-bd1a-678b08d0028a ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic 2.6.31-20.22
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Symptom: storage
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
dmi.bios.date: 02/23/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.19
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AO532h
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnAcer:bvrV1.19:bd02/23/2010:svnAcer:pnAO532h:pvrV1.19:rvnAcer:rnAO532h:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.name: AO532h
dmi.product.version: V1.19
dmi.sys.vendor: Acer

Revision history for this message
Christian Kuehnel (christian-kuehnel) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Christian,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Christian Kuehnel (christian-kuehnel) wrote :
Revision history for this message
Paulo de Souza Lima (paulo-s-lima) wrote :

I got the same problem on my Acer Aspire One NAV50.

Revision history for this message
Paulo de Souza Lima (paulo-s-lima) wrote :

I am using Lucid Lynx with kernel 2.6.32-22-generic-pae.

Anthony Fok (foka)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Andy Branscomb (droolingsheep) wrote :

I had the same problem on my Acer Aspire 1410 (11.6" version), so I tried mounting it manually (which didn't work). However, after trying to mount in manually it started working automatically when I insert it.

I ran "dmesg | tail" to find what device it was (in my case /dev/sdb) then made a directory ( /media/sd) for it then rain "sudo mount /dev/sdb /media/sd" and "sudo mount /dev/sdb1 /media/sd". Both failed, with the second saying /dev/sdb1 does not exist. I ejected and reinserted the SD card and it's been working like it should ever since.

Revision history for this message
lazulisong (lazulisong) wrote :

my brand spanking new Aspire One Nav50 is also refusing to believe it has a multi-card reader. Tried the thing suggested by Andy but it didn't seem to work with mine. It still reads its USB slots, however.

Revision history for this message
Tobin Davis (gruemaster) wrote :

I have looked at /usr/share/hwdata/usb.ids and this particular device (0cf2:6250) is not listed as a known device. It may simply need to be added to the kernel driver lookup table. I am willing to test kernel patches as needed.

Revision history for this message
jim leinen (jimleinen) wrote :

I have an Acer Aspire One D260 with the same problem, but i am running Netbook Remix 10.04. I looked for usb.ids and could not find that file. How would i go about adding that it to the kernel lookup table?

Revision history for this message
Christian Kuehnel (christian-kuehnel) wrote :

I added this card-reader to the usb.id database already:
https://usb-ids.gowdy.us/read/UD/0cf2/6250

As I understand it, this is only for cosmetical reasons. The usb.ids is used by lsusb to find the names for the usb devices...

Revision history for this message
Jrop (jrapodaca) wrote :

Same exact problem on my Acer Aspire One D260. When will a fix for this be ready?

Revision history for this message
hamish darby (hjdarby-deactivatedaccount) wrote :

See bug #633852 for Acer Aspire One model D260 model.

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