synaptics toucpad not detected by 9.10 on Dell Studio XPS 1340 laptop

Bug #571068 reported by ku lee on 2010-04-28
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.5

The Synaptics touchpad on my Dell Studio XPS 1340 laptop is not working.
I followed instructions from https://help.ubuntu.com/community/SynapticsTouchpad, and
identified that the touchpad was not detected.

Then I followed the instructions to save dmesg and Xorg.0.log files to report bug.
Sorry I am not knowledgeable enough to help with more info, but I look forward to
using ubuntu as my work... Thanks.

-ku

ProblemType: Bug
Architecture: amd64
Date: Wed Apr 28 12:18:55 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: firefox-3.5 3.5.9+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-20-generic x86_64

ku lee (ku-softniche) wrote :
Monkey (monkey-libre) wrote :

This isn´t a firefox problem.

Thank You for making Ubuntu better.

affects: firefox-3.5 (Ubuntu) → ubuntu
Sergio Barjola (sbarjola) wrote :

associating with linux package.

affects: ubuntu → linux (Ubuntu)
Jeremy Foshee (jeremyfoshee) wrote :

Hi ku,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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