Compaq Presario V5000 fails to resume from suspend

[Dutch Gecko]

The model of laptop is a Presario V5099EA. After being put in suspend-to-RAM, either through the GUI or by closing the lid, the laptop will not fully resume. The drives and fans spin up, however the screen does not switch on, and through a little bit of blind typing I don't think the OS is responding to keyboard input either.

I am borrowing this laptop from a friend, and I've been told that suspend *has* worked in the past in Ubuntu. Unfortunately though this laptop has been in a cupboard for a while and she doesn't know for which version suspend last worked.

Problem occurs using both the 2.6.32-19-generic kernel currently in main repos and using a mainline build: 2.6.34-020634rc3-generic.

I'm willing to help solve this but I've never built my own kernel before so if that's the next step to take I'll need more instructions :)

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-19-generic 2.6.32-19.28
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gecko 1509 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 2 with Cx20468-31 at 0xc0003400, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 2 at 0xc0003800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
Date: Fri Apr 9 15:34:48 2010
HibernationDevice: RESUME=UUID=43f9fdfd-f91e-484f-a443-b33816056746
InstallationMedia: Error: [Errno 13] Permission denied: '/var/log/installer/media-info'
Lsusb:
 Bus 003 Device 002: ID 045e:0084 Microsoft Corp. Basic Optical Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Presario V5000 (ES278EA#ABH)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-19-generic root=UUID=c91b6560-f42d-4155-8dcb-5488af3cb71a ro quiet splash
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/usr/bin/fish
RelatedPackageVersions: linux-firmware 1.33
SourcePackage: linux
dmi.bios.date: 02/08/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.54
dmi.board.name: 30A4
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 49.63
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.54:bd02/08/2007:svnHewlett-Packard:pnPresarioV5000(ES278EA#ABH):pvrF.54:rvnHewlett-Packard:rn30A4:rvr49.63:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario V5000 (ES278EA#ABH)
dmi.product.version: F.54
dmi.sys.vendor: Hewlett-Packard

[Jeremy Foshee (jeremyfoshee)]

Hi Dutch,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Dutch Gecko (dutch-gecko)]

Hi

I've tested the latest daily build (2.6.34-999-generic, 29th April) and the problem is still present.

[joefidler (joefidler)]

I also get this issue with symptoms described in initial report. I have been able to resume reliably in Hardy but since then it has not worked. Hardware is a Compaq V5000 laptop. Currently running Lucid with kernel 2.6.32.22. What information should I collect ?

[Dutch Gecko (dutch-gecko)]

Update: this is fixed for me in Maverick with kernel 2.6.35-23. It may also be fixed in earlier kernels, I was a little late to update.